Beware of commiting money in advance to this dog trainer.
On the website, and in person, Almudena states, " Before we begin training, I will give you my best estimate of how many sessions I will need to reach your training goals. In order for us to work together to reach those goals, I ask that you commit to (and pay in advance for) an agreed-upon number of sessions."
I was very vulnerable when I met Almudena because I have a 6 year old dog with severe separation anxiety. After a recent move to this area, I was unable to leave him home alone at all without him going berserk and becoming destructive. After an initial consult, Almudena asked me to commit to 10 sessions for $900 to address Toby's problems. I told her that was too much, but I'd commit to 4 sessions, and I paid her $400 at the first sesion, with the following understanding (also stated on the website). "If we accomplish our goals before completing the estimated number of sessions, I will give you the option of receiving a full refund of the fee for the unused sessions or of receiving a credit for future training session(s)."
I never got that refund.
I worked with Toby every day for almost a month and finally had to resort to anti depressant medication to accomplish our goals. Almudena supported me through the initial process with emails, some of which were helpful and some of which were long, repetetive and off the point. When Toby finally was able to stay by himself, I asked Almudena for $200 back from my initial payment, leaving $200 to cover our initial training session and the emails.
She's not going to refund it, sending me a list of every email she wrote, with times. All I can say is, "BEWARE" . read more
