I was surprised to see so much Asian influence in Kelowna. I went to the Kelowna heritage museum…read moreand they had some information about Chinese Canadians who had immigrated during the gold rush/railroad building days, so it seems like a lot of them have stayed or maybe there has been more recent immigration of Chinese and Japanese and Korean people. Not sure, but I'm not mad. There are so many boba places to choose from! Unfortunately for me, most places in Kelowna close at or before 8pm and my boba window is usually a little later. I had committed myself to one boba drink per day, but it ended up being that I was only able to get boba twice on this trip to Kelowna. Fermosa is pretty centrally located between Kelowna airport and downtown. It's in a strip mall and has good parking. The interior is rather spacious and they sell other things like artwork and plushies. For food and drinks, I noticed a display of cakes and desserts. They also offer course have boba drinks. I judge places like this on their milk tea quality and even though the worker was checking her work with the boss and he kept saying it was ok (they both tasted the drink they made me), it really was just ok to me. It's not the best milk tea I've had. The boba was good though, so I think if you like other drinks like fruity ones or matcha or other teas, this might be a great place. The female worker who helped me was very nice. I was pleasantly surprised that the Chinese Canadians I interacted with this trip were so soft spoken and nice. Like I felt that they genuinely were grateful for my business and they were patient and kind people.

We're in Kelowna temporarily but hold bbt standards from Vancouver, so really were keeping…read moreexpectations low. The place is bigger than we anticipated -- lots of seating for group games etc. I'm a fan of the local art featured on the walls and the Taipei 101 tower decor. The menu is pretty tea-focused, so I wasn't sure if I would find something caffeine-free for myself. Thankfully I spotted fresh taro milk somewhere (not on the main menu) and got very excited. Got it with no ice and less sugar, and it honestly was just as good as many places in Vancouver. Price-wise, the fresh taro specifically is on the steeper side ($9.15 after tax for a large) - comparable to the big chains. Should also mention that the lady who took our order was clearly Taiwanese, which helps with authenticity. Overall a very pleasant surprise -- would definitely return while were in here in Kelowna!

Service is great, the store itself is clean and their teas have improved? So much? I was very…read moresurprised! I'm so happy to have a variety of choices for bubble tea in Kelowna now, I don't always have to go to Formosa to get my bubble tea fix. I got the roasted rice green milk tea and it tasted so perfect! I can't wait to be back and try the brown sugar pearls.

I went to this place almost every day when I was in Kelowna - service is fast & the tea is so good!…read moreWhen I got pearls they were perfect consistency! Super happy & would recommend

Great bubble tea! We tried the passion fruit with lychee jellies, super yummy! We like that you can…read morechoose the sweetness level.

I'm all about supporting local biz, so I won't compare this to bbt in Vancouver…read more The interior is a little worn (i.e. the chairs), but the menu hangings and wall decor are nice enough. The drinks selection is pretty broad, and I always like a good variety of non-caffeinated, real-fruit drinks. Fresh taro milk is usually my go-to for gauging the quality of a bbt place; unfortunately they were out of taro at the time. Which is actually a good sign of them actually using *fresh* taro. So I got the real-fruit mango peach instead, and it was decent. V quite sweet for "less sugar", so I would go even less next time. No ice is not an option for these, but they did heed my request for less ice. Price wise, maybe not as cheap as the cheapest in Van, but quite reasonable considering the inflation these days. Overall, I wouldn't be against returning while here in Kelowna!

The Bubble tea may be very good here. I have not tried any. But the ramen and yakisoba noodles were…read morepoor. I do not like the Japanese mayonaise that they use and there was not enough sauce. The chicken was dry and tough. Some of the worst noodle dishes we have had. I ordered noodles from here a while ago and they were surprisingly good for a Bubble Tea cafe, but not any more. I placed an online order which was to be ready in 15 minutes but I had to wair another 15 minutes.

Solid pick. A very clean little restaurant... The food is very authentic as well. Not over…read moresweet... Not full coloring. We ordered combo specials... Enjoyed it. Very good size portion... They were very polite. And really paid attention to their customers.

an online menu would be most helpful in choosing a purchase. location good other reveiws seem to…read moresuggest very good food.

Franchise directly from South Korea here in Kelowna…read more Fresh milk, fruit and slush drinks Great service and cares for you as a customer Nice location and comfortable

Though having Taro bubble tea, a California roll and lucky cat tattooed on my thigh, I have not yet…read morehad the pleasure of experiencing bubble tea IN Asia. I have do though, visit every bubble tea shop I can on my travels and drink as much bubble tea as I can in my life... I LOVE IT and have become a bit of a bubble tea connoisseur, making me also have high standards and seek bubble tea perfection. I just moved to Vernon and on my first walk down 30th I spotted a big fat happy cat, "RICH TEA - BUBBLE TEA" this way- is this my new local bubble tea spot? I AM IMPRESSED! Rich Tea is absolute perfection - from making me the absolute perfect Taro frapp (WITH NON DAIRY MILK) to a hot milky rose tea at the exact temperature so I can still drink it from their clear cups that are shaped to fit elegantly in your hand! One day I came in hoping to have pudding added to my drink, paid for it, then found out they had ran out. They quickly responded "YES!" when I suggested I have a tart instead? I AM OVER THE MOON to not only have found my favourite Bubble Tea shop yet, but that it is IN MY HOMETOWN! Yes, I collect Paw Points and coming in for my free drink is a highlight of my new life!

From the owner: Rich Tea is the best bubble tea in town!…read more We offer a large selections of bubble tea drinks, milk tea, lemonade, bobas, fruit slushes and smoothies, Frappuccino, gourmet coffee, cold brews, lattes and specialized teas. We also provide breakfast menu with your morning coffee such as grilled paninis like chicken, veggie panini, ham and cheese sandwiches, tuna and beef selections and a lot more options! We also have healthy lunches such as poke bowls with gluten-free, vegan and vegetarian options and protein heavy options as well, we also offer inari sushi, takoyaki, noodle soups, hot pot, desserts such as gourmet chocolates, bubble waffle, Hong Kong egg tarts, Japanese cheesecake (black sesame, yuzu citrus, Japanese mango and green tea flavours) and a lot more unique food and snack options and drinks! Our dishes and drinks are all tasty that will give you one of a kind experience and will make you come craving back for more. We also have seasonal specials that are available only for a limited time! Come visit the store and you will have plenty of options to choose from.