The rep was working hard for me although she never cashed the check from this company and she said…read moreshe would do everything possible to help me take the cash home at 6PM on Saturday. After phones calls for a while, she showed her thumbs up and I was so happy. This is better than some certain banks I said.

Best location in The Bronx you can't go wrong ask for JESSICA she's the sweetest !!!!!!!read more

I went in to use change machine. I put the money in but it did not start to count. Employee was…read moreworking with someone so I waited my turn. I let her know it wasn't working and she stated I tried to tell you. I said miss I'm wearing headphones and you're behind 10" of plexi glass. No way I could hear you. I asked why don't you have a sign? She stated no sign could be put on without the bosses permission. I called the manager later that day only to be told she had to speak to the employee. The next day I called several times- no response. I gave the manager my number- no call- so I guess the plan is to just keep my money.

horrible place some women who calle her self a manager gave me a hard time to cash a check first…read morestated she couldn't cash anything passed three months so I gave her a recent check for the same month then she walks away and state she is going to call her manager opens the line and calls next and has another employee tell me they can' cash anything passed two weeks lying worst experience I have had I was embarrassed I do not recommend this place to any one here name is MARIA PERALTA STORE MANAGER WHAT A JOKE and I have her card and information

PLS Check Cashier: Their Visa Offer WARNING…read moreCustomer Beware: Do not apply for PLS's Xpectations Visa card because its customer service will not notify you through USPS mail, e-mail or a professional courtesy call before they closed your PLS's Visa card and whatever balance amount you have in your account they will keep, no refund. Last four Visa number ending 4297

This afternoon I visited the location. It is a nice location but the employees are rude, impolite…read moreand bad-mannered demeanor. The employees has unapologetic behavior. she so unprofessional and does not how to deal/treat customers. She needs a refresher course how to treat a customer. Customers don't leave bad companies, they leave bad management.

So I went into one of your New York locations actually the Riverdale location in the Bronx and I…read morestood in line and waited like everyone else. I was tired and in my uniform from work which showed I worked in a financial institution as well. I watched and waited as 3 other customers got their money orders with no problems. When it was my turn to get a my transaction done I ran into a problem. I went to the window and asked for a 5 dollar money order. I was asked a question I have never been asked in my life and I used to work in a check cashing place myself. She asked me for documentation for why I needed a 5 dollar money order, not $1000 but a $5 dollar money order. I then proceeded to ask her why when the 3 other customers that happened to speak Spanish as well ask for money orders they did not get the same treatment I was getting. She asked me not to make it a racial thing when it was because I then asked her what was the reason for asking me for documentation and she said that she had no answer for me. I was so embarrassed and felt so uncomfortable after leaving that place. I was just getting a five dollar money order for my elderly mom that needed to pay her landlord for a new mailbox key. I showed her what I needed the money order for and asked her why didn't she do this with all the other customers and she was quiet. She ignored my question and after I asked multiple times she finally told me she did not have a reason for doing what she did. As a black working woman, I feel so humiliated by what happened this evening. She even called someone to get a "second opinion" about whether or not documentation was needed for a money order. I know from working in a financial institution for many many years that is not in the policy to ask for documentation for a $5 dollar money order. She was discriminated and that is unacceptable. I will never be returning to that location again. My mom has been going there for years and I will make sure she no longer does business there.

Horrible I went to send my money threw western union and was told because of the id I had I…read morecouldn't but previous to the day I have send multiple time with the same I'd I use then the lady wants to be rude and ask stupid questions as to why I'm sending the certain amount I can send whatever I want I work for my money definitely going to upper management because this is horrible place of business u have workers that's don't wanna do they job

Havent been here and years and had taken my business elsewhere. The women here in the morning were…read moretoo gossipy. They talk shit in spanish about the customers. God forbid someone comes in with a tacky shirt. I feel bad for them. Long line and the floor is always a mess cuz of idiots who liter the floor with Western Union forms they cant fill out right.

Oh Goodness, if this place wasn't around the corner from my house, I swear, I would run far away…read morefrom it as possible. Here is a list of things that is wrong with this place: 1. Only 1-2 individuals working here 2. Wait to cash a check; about 15 minutes 3. Always being pressured to get pre-paid Visa; (thanks, but no fu*king thanks) 4. No air conditioning 5. Doesn't feel safe I'm sure there are some other things to rant about, but I can't think of any more.

This place is always so dirty, mountains of trash stacked in a corner, smells like dead rats 24/7…read moreand crack heads hanging outside all the time. Then service is terrible!! The manager is always stank sucking on a pen and the rest of the girls seem to just not know what their job is. They will talk on the phone while the line is outside the store, they work like turtles and then catch an attitude when you get impatient. Really!? Where is management!!? I just do not understand how this business is still running. Never stepping foot here again... Bank account (Check), Direct Deposit (Check), Extra $7 in Your Account (Check) and No Diseases or Hassles (Check, Check, Check!!) No Recommendation Here