1. CF Automotive

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London, ON

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CF Automotive

1.0 (1 review)

Services - CF Automotive

Routine automotive maintenance

CF Automotive Photos

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12 years ago

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Hanford's Tire & Service - Welcome to Hanford Tires

Hanford's Tire & Service

(5 reviews)

They ran a full diagnostic on my BMW. These guys are great. Reasonable prices, friendly and…read moreknowledgeable staff.

Extremely disappointing experience and a complete lack of accountability…read more After having my vehicle was serviced here, I discovered damage to another part of my car. When I brought it to their attention, I was immediately told it couldn't have been caused by their work. On top of that, I was quoted a significant amount for a repair that turned out to be completely unnecessary. When I contacted the shop again to discuss the situation, their response was simply, "Thanks for letting us know." That was their entire response. No investigation, no concern, no accountability, and absolutely no attempt to make things right. It's unacceptable to dismiss a customer's concerns without properly looking into them, especially when there are legitimate questions about damage caused during a service visit. What's even more frustrating is being told something couldn't have happened under their care. I expected professionalism and a willingness to address the situation. Instead, I got denial, an unnecessary repair quote, and a dismissive response when I followed up. The way a business handles a problem says far more about it than how it treats you when everything goes smoothly. In this case, the lack of accountability and complete indifference were incredibly telling and very disappointing. Based on this experience, I would have serious reservations about trusting this shop with my vehicle again. I would also suggest taking inventory of your vehicles condition before and after any service work being performed at this shop to protect yourself better than I did.

London Auto Collision Limited

London Auto Collision Limited

(1 review)

Took my car here after hail damage several years ago. Only reason I'm leaving this review now is…read morebecause my car was recently damaged and I'm looking for a reputable body shop to do the repairs. I will NOT be choosing this shop. Car was in pristine condition and mostly garage kept. When I dropped the car off for repair of several hood, roof, trunk and door dings caused by hail, I specifically asked to be notified if the roof liner was to be removed so I could drop off a new roof antenna to be installed while the liner was out. They told me that the roof liner would not be removed. When I picked up the car, I was pleased with the work that they did in removing all the dents. When I got home, I started noticing some small little things. My key was broken, the vanity light socket behind the sunvisor was MISSING, my passenger side mirror was cracked!!! There was also dirty finger prints all of the roof liner! This means they DID remove the roof liner! I went back as soon as I noticed all these things and was treated like a criminal for suggesting that they did this. They paid for a new key and fixed the vanity light but refused to fix the mirror stating they did NOT cause this damage. YES they did!! Fast forward a year later and my roof liner material started sagging and dropping. Obviously a result of it being disturbed for the repair. I went back again to the shop and was treated in the same terrible manor. They told me that this sagging was due to age not from them bending and contorting it to get it out of the vehicle. I have 2 identical year cars of same make and only this one is having an issue with a sagging roof liner. I will never go to this place again. I actively discourage family, friends and co-workers from taking their vehicles there and I filed a complaint with my insurance company to have this bodyshop removed from their "preferred" list of shops.

CF Automotive - tires - Updated October 2026

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