My office hired people from this company to clean the carpets throughout our downtown Northampton…read moreoffice when they were employed with another organization. The results were spectacular. A couple of colleagues of mine also hired them for personal home cleaning services and were incredibly pleased with the results. I recently looked to hire these same people because I remembered that they did such a fantastic job. Upon reaching out, I learned that the former franchise business closed and reopened as an independent operation: Viability Floor Cleaning. Viability Floor Cleaning provides the same outstanding service I remembered; I highly recommend them for their cleaning and professionalism. I received a quote for service and booked my appointment upon connecting with them via the phone. The process was efficient and pleasant. (Viability Floor Cleaning is an arm of Viability.org, a premier non-profit human services organization.) All good stuff! I hired Viability Floor Cleaning to clean a sofa in my home, but they do so much more. Services include: * Commercial Carpet Cleaning * Upholstery Cleaning * Carpet/Fabric Cleaner * Disinfecting/Deodorizing * Strip and Wax * Scrub and Recoat * Floor Buffing * Wood Floor Cleaning * Tile and Grout Cleaning * Grout Sealing * Tile and Grout Sealing * Light Janitorial * Green/Ecofriendly Cleaning * Monthly Cleaning * Vehicle Interior Cleaning

Had Emerson come clean our apartment and he was great. Very communicative and did a great job…read more Wouldn't hesitate to recommend em to anyone.

Arrived promptly as scheduled and did a good job cleaning five areas. Gave good advice on other…read morepotential work saving us money.

I can't thank this company enough. I really thought I was going to have to buy new carpeting but…read moreseeing my budget was limited I called advanced and from the original phone call all the way to the end of the job they were amazing I got 3 rooms done for 99.00. My carpets truly look brand new. I have told a few friends who also called and had similar experiences to mine. I waited to post this to see how my friends came out and 5 stars all around. Thank you advanced for saving us a ton of money and doing a great job

We couldn't remember when our air ducts had last been cleaned. I called three companies for quotes…read moreand J Market Services was by far the most responsive. The owner came out that afternoon and gave me a price. When I asked, she let me know they also did carpet cleaning. I decided right then to hire her company and we set a date. Three workers arrived to start the work and Arleen, the owner, came a bit later to check on the work. They completed the duct cleaning, carpet cleaning, and added dryer vent cleaning at no extra charge. They completed the job in a timely manner. Five star review for their responsiveness, excellent job, professional attitude, careful covid precautions, and making sure everything was clean and back in place before they left. I would recommend this company without hesitation!

Great local company the guarantees its work! Great work…read moreLongo! Also is Affordable Duct Cleaning. If you use both services they give 10% off too.

We had them work on 6 Persian area rugs. Some with dog pee, most just dirty after years of use…read more Longo did a great job, all cleaned and odor free. We appreciated the care they took with some spot areas, with the owner showing us in the showroom/office a test trial of how they would eliminate the stain. It worked. He also tried working on sofa cushions made of Haitian cotton which were from the '70's. Unfortunately we waited too long to rescue those. Good excuse to buy a new sectional. :)

When I first spoke to Debbie at the office I felt comfortable with the company right away.. she was…read moreprofessional, but also friendly....I set up an appointment, and was told they would call first...on they day of the appointment Mario called beforehand, and upon arrival showed me what the trunks and returns were... he also was professional, and explained the 10 vent deal, and the charges for additional vents and ducts. I was very pleased with the service and would highly recommend this company... he even took before and after pictures so I could show my husband... he even offered to stop back in and install a furnace filter for me after I purchase a new one!

Guy showed up early which is okay but wouldn't explain the discrepancies between what the original…read morerepresentative told us about their services vs what he was telling us. He complained about driving two hours and asked is he wanted him to leave because I had additional questions and he didn't want to answer them. I said sure leave if you don't want our business. He was RUDE and disrespectful in our home. We will find a better fit for us.

My insurance agent referred 3 companies to me that could assist in the rebuilding of my home, Ace…read moreFire and Water was one of them. I really didn't know much about the company but upon the completion of my first conversation with them I was encouraged. After meeting them and listening to their suggestions I decided to move forward with their proposal. Now that the work is completed and monies have been paid. I am 100% satisfied with Ace Fire and Water. The company as a whole runs extremely smooth. I dealt with the owner, project manager, the laborers and the secretaries. From start to finish they worked very well together. They exemplify the word TEAM. Gary thanks, be smart and keep that team together. Tim Foley

This company really is as good as it gets. I hired them to dry out my plaster ceilings and walls…read moreafter falling trees punctured holes in my roof. Their service was exceptional -- fast, professional, respectful of my home, dependable (they actually showed up every time they said they would), and did everything humanly possible to make sure I was happy with their service. Tony, in particular, was extremely patient and accommodating and did not consider his job finished until I was completely satisfied. I'd give them ten stars if I could!

I was very disappointed in this service. On Sept 4, 2019 They cleaned two couches, one developed a…read morelarge light blue stain while it dried and the other one still had a dirty area on one area. When I called the owner's assistant denied that it could possibly be their fault and seemed to be accusing me of lying. She said her boss would call me. He didn't call and so my husband called and left a message--they still didn't call back. So we paid over $200 and are stuck with a stain we didn't have before. I'm so sorry I got involved with these people.

Recently hired The Real Steamer to clean some carpets in an apartment I was moving out of. Luis…read morearrived on time, and he was polite and very professional. He did 3 rooms in about an hour. The end product was wonderful. The carpets looked brand new!

New, small, start up. We hired them to move things around the house. They are friendly, careful,…read moreand responsive. Not the folx I'd hire for a true move, but they were great for what we needed.

Wow! Will was reliable, professional, and an all around savior for my Junk removal needs. I 'Will'…read moredefinitely be hiring them again and highly recommend anyone in need do the same! Plus the business manager was delightful!