Cool vibe, nice guys, but not a great haircut. I recommend going earlier in the day.read more

Second stop for a hair cut for my husband tonight, hoping this one works out for us…read more Walk-in's are welcome. We walked-in after 5pm. It's cash only. More importantly my husband felt comfortable here and thus we didn't have to go elsewhere. That's good. I just got to chill on the couch by the door. There's one customer ahead of us. It's not a fancy place, older looking furniture. One-man shop. The barber, Ruben is a great conversationalist, he's very engaged with each customer. Hair cut only, $20, a color and cut for $30. The barber cuts and then uses a razor to clean up the neck afterwards. New blades for every customer. All tools are disinfected each time and each customer. Get a good cut in less than 25 minutes and a good friendly chat too.

High quality men's hair cuts with limited wait times ! Husband goes often and always gets…read morecompliments

Good haircut BUT she knew I was an out of towner so she charged me $40. I pointed out that I'm a…read moresenior citizen and her posted rate right at the checkout said $25 for seniors and she said no - you $40. It's too bad bc it was a nice session with good discussion on Bulgaria and Romania but she took advantage of me at checkout. Won't go back here ever again.

This had to have been the most rudest barbershop I've ever been to in my life. I had a 10 o'clock…read moreappointment with a barber who never approached me saw me when he walked and never questioned if I was his customer and sat there for 1/2 of an hour answering telephones If I didn't approach him, I would've been sitting there all day and they have my money. There are plenty of barbershops out there please refrain from these rude gentlemen. Valentino is the worst of them !

Everyone here is decent when you arrive, they don't say much as far as friendliness and not over…read morethe top nice, but I had no issues with them and they did a decent job on my 5 year olds hair cut. I recently had an appt and they canceled it on the app, never wrote me why or to reschedule/ I didn't like that. For this reason, I am giving 4 stars, I find that unprofessional.

I am new in the neighbourhood and i have been looking for a saloon. The saloon was sparkling clean,…read morenice atmosphere. Everyone was so friendly and nice. My stylist was Ashley and she was great. I am so happy to find a good saloon near me. I will definitely be a regular customer. Thank you Ashley ‍

Fast, reliable and convenient braiding, cornrowing and twisting services at your home. They use…read moreall natural products, the styles last without being too tight so your hair can grow

I was given an appointment the very next day which was tremendous! The salon is beautiful and…read moreeveryone there is lovely and attentive. I highly recommend Krissy; she gave me a fabulous cut and blowout that I'm thrilled with!! Will happily be returning very soon! Susan W

I'm so dissapointed in my recent experience going to this salon. I have been coming here for years,…read moreand just recently the girl that used to cut my hair left. The front concierge left as well, and now there are new staff members. For one, the main person that is and should be the first impression to the salon - the front concierge manager, Dawn - is completely imposing, rude and unprofessional. Then the rest of the staff seems pleasant, but definetly made to feel rushed and non cared for. Here are a few reasons to back of my statement: To put things under perspective, for this visit I had just requested a simple haircut & blowdry. Nothing else. 1. To start, I had multiple text notifications from the salon sending me reminders that I had an appointment. I showed up on time, and I was told otherwise - that I was not showing up on the system nor did I have an appointment. I was ready to leave since Dawn did not provide a resolution or an apology for the salon's confusion until a stylist passed by and took me in. 2. When I was brought in, I was just asked "what do you want?", no proper consultation and all was completely rushed. Then, I was told my hair was clean so I didnt "need" a proper wash (per the package description). So no wash, cut dry and then blow dry quickly without any product to protect my hair from heat damage nor was given the option to request this is usually my preference. 3. At the end, I was told the total for this 15-20 minute service was $80+, I had stated my experience and there was not a care in the world from Dawn, her response was " the standard fee for blowout and haircut is $80". I felt this was pretty high and not appropriate for the bad customer experience I had, but I still paid and left the salon. I went back and looked at the list prices displayed on Substance's salon's website. Here's what it states: - Under Women's Menu: "Classic Cut + Blowdry - Shampoo & conditioner, Haircut & Blowdry : $55-65" - Under "Salon Menu" ' "women's haircuts Level 1 = $69, Level 2 = $74, Level 3= $80, Level 4=$84. I was NOT provided a reason to the fact I was being charge for level 3, the answer provided was "this is a standard fee". Which clearly, what is written on the website does NOT support this statement. 4. Oh! To top it off, as I was paying without asking for what had happened - Dawn (instead of apologizing for the confusion and the MESS of a customer service experience) began speaking and said she didn't know what had happened and imposed that maybe I had done something wrong! IT'S ALL IN WRITING AND THE APPOINMENT WAS SET THROUGH THE TEXT REMINDERS THAT THE SALON PROVIDES. The whole experience was COMPLETELY UNACCEPTABLE AND I WILL NOT BE RETURNING nor recommending this place to anyone in the Rutherford area!! It's quite sad, because this used to be my home salon and I loved all the staff and how cared for I felt everytime. I would always be listened to completely, cared for and consulted, never rushed and kicked out the door like today! Now I have no choice but to find another salon that cares for their clientelle, respects, consults and treats each individual as top priority.

Excellent service, always come here for many years. Mohammed gives the best hair cutsread more

It was an amazing haircut, good employees, fun experience, clean, very kind and respectfulread more

I was in the market for a new barber in the area. I took a blind chance walking in on Manny. I was…read moregreeted with a sport art decor with a sweet collection of athletic sneakers displayed as art. So I thought to myself I came looking for a skilled barber. As soon I sat down, i immediately knew Manny has the skill in knowing what I wanted in the cut. He is skillful with his tools yet has the mindset of an artist. This is a rare quality you can find in a barber. Manny has the full skill set to make you feel and look good. If you want a cheap cookie cutter looking haircut this not the place. If you value hand crafted hair cut that is cut with precision, this is the place to get one. GM

I went there for the first time and I was real happy with the service . Super nice and so clean. I…read morerecommend this place...