Beautiful job painting our building in historic downtown Bardstown. Clean and professional during the entire process.

I was pleasantly surprised by a number of things from my selection of CertaPro of East Louisville. Their quote was very competitive. They were pleasantly accommodating to our requests. Clay was their representative and I feel he is a friend rather than a salesman. Jona and his crew of painters were receptive to my observations and requests to improve some element of the project. If I had to paint my exterior nome again I would call them first. read more

Met with Lee to have my commercial building painted. Part of the discussion was caulking all the cracks before painting. They barely caulked any cracks and they didn't remove the old caulk before adding the new caulk to them. There are still MANY visible cracks throughout the paint job and Lee belittled me when I pointed it out. He feels like he did a professional job which I disagree with. Their pressure washer busted out two of my screens which he did agree to replace but instead of accepting blame he told me "we don't pressure wash windows" alluding to the damage not coming from his crew. My roll up door that was painted is dented in from their work. I'm still picking up their tape and trash from around my building four days later. AVOID THIS BUSINESS AT ALL COSTS!! read more

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We bought a house during the pandemic and needed some rooms painted before we fully moved in. Certa Pro followed covid guidelines and got the job done. Very happy with the result and much better than I could have done. I would definitely consider using them again to paint the additional rooms and hallways. read more

Fantastic! Met with Vicki at my new house: movers were coming in less than 2 weeks and I was hoping to get it painted before that but it was a tight time table. She quoted me on the spot and said she would see what she could do to get a team in prior to the move in date. Low and behold she called me later and could get a team In there in 3 days and get it done prior to the move in!! YES!!! Her 4 man team, led by Jorge & his dad, Fidel, were fantastic! They painted all trim, doors, built-in shelves and walls. My new place looks great. They cleaned up after themselves, no paint splatter or drippy paint. They're coming back in a few months to do the exterior!! Very excited! read more

We have a historic home with a combination of old plaster and drywall from a renovation. We had unusual peeling plus water damage from a leak which took lots of work. Lee came in and gave me an estimate and explained the work that had to be done. They worked with me on my schedule, explained what they were doing and how long it would take. They were prompt, polite, clean and did a beautiful job. We are very happy with the work and the way our house looks now. read more

I was extremely impressed with team that painted , they were great and the job was flawless The reason for the 3 stars is with a damage to patio blinds. I reported the damage not looking for them to repair but to inform. The acknowledgment I got was " sorry for the inconvenience " then nothing even after sending pictures. Again I was not asking for them to fix but at least a response better than the one above mentioned. They were not the cheapest!! I want to reiterate that the team painters were OUTSTANDING!!!! read more

I selected CertaPro to paint the exterior trim on a home and garage. They were right in the middle of the 3 bids that I got. I chose them because they could start the job right away and other were several months out. I was totally please with the job that they did on my house and garage. The crew was efficient and courteous. The whole job and clean-up was very professional. I would certainly hire them again for any of my painting needs. read more

My experience with Certa Pro was one the worst customer experiences I have been a part of. Certa Pro is a lot more expensive than the local painters so I assumed that by choosing them I would receive an exceptional level of quality and customer service. Not the case. After a poor job, the painters had to come back out 3 separate times to fix mistakes and repair damages done. Many of the promises made during the quote were not delivered and I was told "that's as good as gets." After their 4th visit they opted to not do a detailed walk through and every day since I have found unpainted areas and different colors of paint splattered on my trim and walls. Knowing that they didn't deliver on their promises they didn't offer me any solutions. Not only did I pay for a poor paint job, the customer service was poor and I am now fixing their mistakes myself with couple of thousand dollars less in my pocket. read more

We had a great experience with CertaPro painters! I met with Dana on Monday afternoon and they were able to get started the next day! It's now Wednesday and they are finished! We had them paint our kitchen, living room, and dining room space as well as hallways, high walls going up the stairs and the laundry room! There was a LOT of patching to be done and they did a great job! They even did all of the trim and doors (they were badly scratched by a dog). Yes, they are pricey but for the work they did in such a short amount of time, it was well worth it! read more

If you're looking for a painting company that gets the job on time and done well, this company is great. They just finished painting the interior of our house and the whole process was easy and efficient from start to finish. Vicki was our sales manager and she was fantastic to work with and helped us schedule the work efficiently. LJ and the painting crew did excellent work and they got it all done quickly and professionally. read more

My experience with this company was the most seemless, efficient, and thorough. I could not be more pleased with the work their team did. I called Lee at CertaPro when I saw what an amazing job his team did staining and sealing my neighbor's deck. Within fifteen minutes of making the call, Lee came to discuss my plans to stain and seal my home's cedar posts, fence and back deck. He was incredibly thorough, conscientious and helpful. The next day, the crew was here pressure washing. A few days later, my posts, fence and deck were stained and sealed...and are gorgeous. Jeff and JoJo were extremely communicative, punctual and did an awesome job. They were able to complete my project promptly and courteously and skillfully. It's clear they're consummate professionals. I could not be happier with the work they did. I could not sing higher praises for this establishment. Incredibly well-run with exceptional team members. I will certainly be using them for all future needs. Highly recommend!!!!! read more

They did a great job on my first house, when I moved I called them to paint a couple rooms in the new house. Vicki was great helped with the quote and the schedule that worked around our crazy life. Professional painters that got the job done and cleaned up everything when they were done. read more

I did not have a great experience with CertaPro Painters. The staff is friendly, and the painters were friendly, albeit difficult to get ahold of at times. I had quite a few interior walls done in my, at the time, vacant house. The job was finished quickly in two days which was nice. However, I had multiple issues with the way the job was done and how my home was treated. I received a call from CertaPro's Quality Control line, and they were the ones to inform me that I had a year waranty if I was not happy with the job. That would have been nice to know from the company themselves, but honestly, I don't think I would have wanted them back in my house after I moved in my furniture. The painters left their trash on my kitchen counter, and dumped all of their empty paint cans in my dumpster. There was paint splatter everywhere, truly everywhere, that they painted. I was scraping paint bits off my kitchen sink, counters, and floors for days afterwards. Paint was also on dishes that I had accidentally left out on the counter. They scraped cork off of a wall in the basement and left a huge pile of dust and debris on the floor. I have pets, so this could potentially have been an issue. I would rather they had left it alone if they were just going to leave the trash everywhere. One of the guest bathrooms was previously a neon green color, and I can still see the green through the neutral beige they painted over it with. I, unfortunately, cannot recommend CertaPro Painters. read more

These are really great painters. I worked with Lee Sapa and he was friendly, respectful, and professional. He offered me a great deal on painting an entire condo, and stayed in touch while I sold the property. I did not end up using their services, but I would highly recommend them based on my experience with Lee. read more

The painters were on time, very courteous, very neat. They did an excellent job of painting our Kitchen. Cleaned up and left our home spotless. We are planning to use them again. read more