They could return my phone calls! The electrician I had was wonderful the business hasn't returned…read moreany of my phone calls.

These guys are the epitome of "service"!! As I am handicapped, I called ahead, talked to a Tech…read moreabout my needs, and in a few days dropped off my laptop. the staff came out to the car to receive my computer so I didn't have to unload my wheelchair, etc.!! A phone call a couple of days later the Tech gave me the "run down" on the repairs, the cost [was way lower than expected].. I called again, [easier than driving 50 miles!!], and was allowed to pay the bill, my driver will be able to stop and pick up my unit whilst I am in a medical appointment!! No extra trip needed, meaningful when you depend on public handicap transportation services!! THESE GUYS ROCK!!

Fast service from estimate to removal of tree! Very professional and price was beyond reasonable…read more They have our future business!

Provided a bid, which I excepted. However they never showed up. I repeatedly called - most of the…read moretime I had to leave a message with the answering service. The one time they did answer, they said they would be out within a few weeks. Never showed up - despite my constant attempts to contact them. SO FRUSTRATING. NOT RECOMMENDED if this is the kinds of service customers can expect.

On time and very efficient I called them because of friends that recommended them Would highly…read morerecommend them

I connected with BAC last year (2/22) to repair the awning at my store. Despite asking them back…read moreagain and again, the awning still leaks as much as before. After 3 attempts from BAC, they stop responding to my emails and calls. When I emailed the owner in 2/23, (Brad Arends) he promised to lix the awning. Despite several emails from myself, I haven't received another communication from him.

Nathan and his crew replaced the roof on our garage, which had damage from a branch and from…read moreunmaintained gutters. Their price came in a little under another quote and I liked the shingles manufacturer they use. The work came out great. They got the job done in the timeframe promised and communicated throughout the process. I will definitely check with them again when I'm ready to do work on the house. In fact, my sister has already hired them for a job.

One caveat before we start: this was our first home contracting work. So maybe the behavior…read moredescribed below is expected for this work. They did EXACTLY what was in their contract. No more, no less. They hand-wrote the contract instead of typing it up, so we missed that they didn't add the gutters we had discussed and thought they added. They were supposed to be all triple-paned, specially-built windows, but they bought the egress window at Menards. They didn't keep us updated as to the schedule. In July, we called and they said it would be a couple of weeks, 3 weeks later I called them again, oh, it'll be a few weeks, wash, rinse, repeat. When they finally did come, they worked for 3 days, disappeared for 2 days, worked a half day, disappeared for a day, worked an hour Saturday morning disappeared and came back, etc... They didn't do any kind of walk-through when they were done. We had them do quite a lot of work, so a show-and-tell would have been nice to know the job was done right. They demanded payment immediately when they were done with the work. Every other contractor I have ever worked with has either handed or mailed me a final bill to be paid in two weeks or 30 days. They called while their crew was still working to ask for payment. This is when we found out the gutters weren't getting done. They stated they 'never do gutters' even though we discussed the gutters with them and the crew that arrived. As far as I can tell, the workers did a good job, the roof seems sound, and the windows are good. The workers were friendly and professional. The NCR team was friendly too until they decided the bill was due. Then they were no better than any other debt collector. We told them we had to contact the bank the afternoon they asked. So before 9 the next morning (before the bank was even open) they were calling again. I would not recommend NCR based on their business practices.