1. Century 21 Frontier Realty

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McMurray, PA

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Century 21 Frontier Realty

1.0 (1 review)
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Services - Century 21 Frontier Realty

Buyer's agent

Listing agent

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9 years ago

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Berkshire Hathaway Homeservices the Preferred Realty - Garage floor deterioration.

Berkshire Hathaway Homeservices the Preferred Realty

(10 reviews)

The professionalism is lacking. Warren Buffet would be…read moredisappointed. This is regarding the sale in Johnstown Pa

I debated for a long time whether to write this review because I don't take public criticism…read morelightly. I work in commercial real estate and have spent more than 10 years working with brokers, agents, and property professionals. Ultimately, I felt that sharing my experience would help others make a more informed decision. Unfortunately, my experience with this brokerage fell well below my expectations. Communication started out well, but once my home was listed, it became increasingly difficult to receive timely responses or proactive updates. I often had to follow up multiple times just to obtain basic information about showings, feedback, or next steps. I wasn't expecting constant communication, but I did expect responsiveness and guidance throughout the listing process. I also followed several recommendations regarding marketing and presentation that, in hindsight, proved ineffective. After changing brokerages, my new agent immediately recommended staging, professional photography, video marketing, and a more proactive marketing strategy. Showing activity increased significantly after those changes were implemented. One of my biggest concerns involved the brokerage's handling of my request to shift the property's marketing focus from selling to renting as market conditions changed. I was provided information regarding Zillow's rental listing capabilities that I later confirmed was inaccurate. Because I relied on that advice, I believe the property missed valuable exposure to prospective tenants during a critical period. When I eventually raised my concerns with the supervising broker, Danielle Seals, I initially appreciated her willingness to listen. However, I ultimately did not feel my concerns were meaningfully addressed, and after following up with additional information by email, I never received a response. This review is not about the fact that my home didn't sell immediately. Markets change, and no brokerage can control that. My disappointment stems from the overall client experience--communication, marketing strategy, responsiveness, and how concerns were handled once they were raised. Every client's experience will be different, but I would encourage anyone considering this brokerage to interview multiple firms and ask detailed questions about communication, marketing plans, and broker oversight before signing a listing agreement. Unfortunately, based on my experience, I cannot recommend this brokerage.

SingleSource Property Solutions

SingleSource Property Solutions

(3 reviews)

Never heard of these folks until they came to my house, broke the door forcing entry, replace my…read moredoorknob and deadbolt, stole my doorknob and dead bolt, left a key box, turned the water off to the house, freeze proofed the house (I live in the middle of the Mojave Desert and current temperatures are 100 during the day), plants outside without water, not sure yet what they did to the water heaters, all with POSTED no trespassing signs that they removed! If they tried this in Texas, they would have been shot on sight! But this is Calif. they would have just had to get a good ass kicking instead.

Did my closing on a home. But did not research the taxes completely. Property taxes were…read morecalculated/prorated on appraisal years old and with a owner homestead exemption which put the taxes at an extremely low level (I was buying home from a bank so did not think of a homestead or old appraisal). Did not inform me of those situations and property taxes came in almost 3 times what they said. Refused to do anything saying I agreed to their numbers when we closed. I did sign closing papers, but I would expect the Single Source to have done a good job in their research and disclosed that there was a homestead with an out of date appraisal used to calculate/pro-rate taxes. The owner has to disclose lead paint, flood zone, asbestos, etc, but closing company doesn't have to disclose using out of date information. Let the buyer beware and don't trust their calculations is the lesson learned from Single Source.

Bonnie Loya - Coldwell Banker Realty - Bonnie and Buddy

Bonnie Loya - Coldwell Banker Realty

(5 reviews)

I waited quite a while to write my review of Bonnie. She came recommended as a top agent. Coming…read morefrom a real estate family, I watched family members who have now passed on act with respect, empathy, professionalism and who worked for their client. Bonnie did none of these. In a world of 6+% commissions, one would think an agent would strive to earn it. We were wrong. Selling a home is stressful enough. We hoped to feel that our own agent, Bonnie, was on our side. She wasn't. She simply wanted the sale. We basically had to communicate with her assistant and other stable workers that she seems to have working on her funny farm. "Fiduciary " is not a word in her vocabulary. When the buyers asked for unreasonable things, she responded "well, I'd just give it to them". Basically, we were all alone in this process and could have hired just about anyone to do the job she did. The list is too long for a review to cover all of the "OMG" moments along the way, I would highly advise against using her. There are plenty of options out there. She may have a billboard, marketing, and a cute dog. But I have felt a more genuine feel buying a used car. Seller beware!

Bonnie was the listing agent for the our rental…read more When it came to the lease agreement , the initial version was a mess and so many questions or concerns were answered incorrectly and asked us to trust what's in the listing and leaded to sign the lease , and many surprises after signing the lease. And very unprofessional reply on follow-ups from then. No work ethics or trust either in listing and very confrontational. !!

Century 21 Frontier Realty - realestateagents - Updated October 2026

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