Kay was professional and personable the entire time while looking for our home. she is someone you…read morecan trust when looking for a home! 10/10 recommend

Hands down best choice if your looking for a realtor! My husband and I were planning to relocate to…read moreWenatchee WA and I came across Kay on yelp and gave her a call...my husband and I were going to be first time home buyers and we didn't really know what we were doing! Kay was so incredibly helpful with literally everything!! She was absolutely amazing..she answered every phone call and would email or text back right away! She helped alleviate the stress incredibly! She was amazing with the homes and with overall help with the area! With Kay you will be taken care of and definitely end up in the right home!

Rude unprofessional staff left us hanging for days after they said they'd get back to us with…read moreresults. They denied us and refused an explanation. Took our 120 dollars and didn't even bother to respond to us in days. I think its a scam to get as many applications and not actually renting out certain apartments. Fraud! Save yourself 100+ dollars and do not apply with still properties they will take your money and ignore you

raise rent over and over and powertrip about everything I am…read moreso glad I moved and am not with that company Bad business and dishonest practices, do not rent from them if your smart

STAY AWAY...... This company is horrible at best. We signed with them which turned out to be a very…read moreexpensive mistake. They failed to check to property over a years time. They vetted out a family that completely destroyed our back yard and left a trampoline in the back yard among lots of other things.That was just the start of it. Long story short, we had replace all of our sod because the renters stopped watering. That cost us $6500.00. On top of that we never received the last month rent $3500.00. Doing the math here.... $10,000 lost because Platinum did not do the job that we paid them to do. Do yourself a favor and find someone else..

We used Platinum for renting our home out for 1 1/2 years. It was a nightmare, particularly toward…read morethe end. The renters trashed our home which could have been slightly diverted if the property management company did what we paid them to do. They didn't do the check in mid-year of the property to alert us to any issues. The lack of communication was horrible all the way through, like pulling teeth. It is not a service company, just a sloppy machine for making money. Very very disappointed and highly recommend staying clear of them.

Fire your office manager. She's rude and doesn't appear to know the landlord tenant act…read more When I moved in the place was filthy. She promised for 6 weeks to get a professional cleaner in and finally said to note it on my move-in inspection report. DUH

I've been renting a home with my family since 2020 (almost 4 years now) and have really appreciated…read moreA&M. LaChelle and Robin are always friendly and all repair requests have been responded to right away. Our fridge went out over Christmas holiday and they were still able to get a new one within a week. It is also super easy and convenient to submit repair requests and rent online through their website! They truly are the best and such nice people too!

Years ago, I had rented an apartment with Huber that was then taken over by Herring and it was bad…read more Things I noticed with Herring: the yard was no longer being well maintained, the laundry room door was kicked in and never fixed, the quarters weren't removed from the laundry machines so they didn't work, the neighbors constantly barking dog was never addressed, work orders were ignored. The entire quality of the place went obviously downhill. I moved out. I got my full deposit back without issue. Fast forward, Hubs and I are looking for a large house to rent. Finding a 4,000 sq ft house isn't easy but we found one listed with Herring. We figured it would be different because it's a house, not an apartment, so the issues I had before won't be present. I couldn't be more wrong. After we applied, Herring sat on our application for a few weeks and, here's the kicker, NEVER TOLD THE OWNER! We happen to personally know the owner of the home so we finally told them ourselves that we had applied and they were surprised to hear it. Our application had been approved that entire time and the home was vacant and ready to rent. Zero reason for the delay. The home was being offered furnished or unfurnished. We needed it unfurnished which we communicated very clearly. When we got there on moving day, the entire house was still furnished! Herring had failed to communicate with the owners. The home owner also told us they did a full walk through with Herring and gave very specific instructions (the piano had to stay, the storage area would be used to put the furniture if we chose unfurnished). None of that was communicated to us. None of that was honored in the rental contract. The house wasn't ready for us to move in. It hadn't been cleaned but they charged me a $400 cleaning fee. I did a walk through and noted every aspect of damage. The lady conducting the walk through was supposedly writing it down for us as I was pointing it out to her. She hardly noted anything I said. We should be filling that form out ourselves since we will be held responsible for any damage. Conflict of interest much? Then I communicated to Herring that I got an emotional support pet for my mother. I had called them beforehand to ask what they needed for that process. I then sent them all the required paperwork per their instructions. They did nothing. Didn't tell the owner. Then they called me and said "the owner believes you have a pet on the premises." Uh yeah. Duh. I do. Remember both the phone call and the email where I told you all about that?! After the owner was done with their one year contract with Herring, they cancelled and chose to self manage. Guess who communicated that essential information to me? NOT Herring!! The owner told me. I had to call Herring and essentially demand a letter from them acknowledging they were no longer managing the property and ending my contractual obligation to pay rent to them. Good grief!! The rampant incompetence displayed here was shocking to me. And it wasn't just an isolated incident here and there. It was absolutely constant at every interaction with them. They didn't drop the ball...these people never figured out how to pick up the ball to begin with. On both ends, home owner and tenant, I highly recommend avoiding this company entirely.

Their customer service was excellent until I signed the lease agreement and set up my online…read moreaccount. Then, their customer service disappeared. They didn't let me know it would be an additional week before my rental house would be ready to move into. They have now cost me $4,000 for hotels and my U-Haul rental. I have never seen business practices like this. I am warning everyone I talk with to never do business with these guys.

Everything so far is great plus I received a message from a couple landlords which seems positive.read more

Mold and flea infested. When we followed the maintenance procedure to address the mold it was…read moreignored. We continued while I became very sick, they drug the mold through our house with us living in it. Management harassed us when we wouldn't be silent about the illegal handling of the mold. They forced myself and my children into homelessness in the middle of winter simply because they are to cheap and immoral to take honest action towards real issues. Louise is a terror to deal with and onsite maintenance is entitled and above the rules.

Tyler Vickery recently listed, showed, and sold my Leavenworth home. Tyler possesses the poise,…read moreattention to detail and efficiency often associated with a small number of realtors. He coordinated and assisted in all steps of the selling process, working closely with me and the buyers agent. All necessary documents and deadlines were met and any potential glitches were avoided. His willingness to assist in all areas of the entire selling process regarding inspection, septic pumping, property lines, everything else that may have been in question, was handled quickly by Tyler. He returned all phone calls quickly and was very knowledgeable in every aspect of the real estate transaction. I highly advise anyone considering buying or selling real estate to choose Tyler Vickery as their agent. Cynthia Davis

From the owner: Real Estate! Our professional agents have been representing buyers and sellers in North Central…read moreWashington for over thirty years. We have many years of experience in all forms of real estate: residential, recreation, homes, lots and acreage, waterfront, commercial and real estate development. We help our clients achieve their real estate goals and dreams utilizing our extensive knowledge in negotiations and transaction management.

We recently purchased a home and worked with Christine Douglas. She listened to what we wanted and…read morethen guided us to the homes that fit our wants and we're in our price range. We found a great home that checked off the boxes we were looking for and got the home for a great price in a hot market. We loved our experience and will work with Christine again.

We found Cindy Smith to be very professional and great to work with. She was always ready to show…read moreus property even in short notice and informed us of things we should consider with each one. We highly recommend her! She made our move from Vancouver WA as seamless as possible!

We rented a mid size storage unit from Huber Real Estate…read more Our experience with this company has been arduous. 1. The roof above our unit leaked. This wasn't apparent when we originally rented the unit until it had rained. When we went to retrieve some items from our unit, we noticed large puddles of water on the floor and many pieces of furniture and items were drenched. We aired out our unit and informed the company and they did go out and repair the leaking roof, but not before over $2000 worth of canvas art, clothing, and furniture had developed mold and mildew and were damaged beyond repair. We never had any offers or apologies from the company to reconcile our losses, and additionally; we had to spend time and money hauling our damaged property to the local dump. We should have switched companies at that point. 2. After having some of our property damaged from the leaking roof, we later received a brief email from the company stating that our storage unit had been broken into. They advised us to inspect our unit and file a police report if we noticed anything missing. When we went out to inspect, not only did it appear that we were the only unit that had been robbed, we realized that over half of the remaining contents of our unit had been stolen. We did file a police report and they required us to create an itemized list of all the things we had stolen. Our tally was over $2000.00. The thief/thieves weren't able to cut the lock, instead they just removed the entire rusty latch off the door. We took a photo of that and submitted it with our police report. Unfortunately, the company had no recourse for us financially as they do not have security cameras installed and all we could do was file a report. Even after the theft, as we were then making multiple trips to the unit to replace the lock, reorganize the unit, and wrap up things from our end, we noticed the main gate to the unit wasn't secure and we had to report it to the company to prevent anyone from being able to freely enter the area without a security code for the lock. We ended up letting the company know we wanted to stop service and they made sure to point out that our contract with them required a written 30day notice of intent to vacate. We didn't waste time, submitted the document and moved what remaining property we had left to a different storage unit company. The final request from Huber real estate was for us to sweep clean the unit and remove our lock before leaving. Overall, this was the most stressful and upsetting experience I've ever had in my life with a real estate company. Our total losses equate to around $4200.00. Did I mention??....The storage facility we use now is larger, cleaner, much more secure, and $20 less a month than Huber real estate was. 0/10 would not recommend doing business with this company.

I was a customer for years with them, I rented out a storage unit and needed to upgrade to a bigger…read moreone. I did just that and three months later, I get a text message saying that I haven't vacated my storage unit like they asked. I checked my mail, checked my email, checked everything and they did not contact me at all to tell me they needed me to vacate so they can renovate or move or something. I had to empty my storage unit and find a new one in 24 hours or else everything would be gone; they had already taken my payment for that month. Why would they sell me a unit without telling me in three months I would have to find a new one? Why didn't they contact me as per the contract I signed at the beginning of my rental? Because they are money grubbing law breakers. Don't do business with Huber.