For the better part of my mother's life she served as an elementary school teacher. As we all know, school teachers are on their feet most of their days. As a result, my mom developed chronic Musculo-skeletal problems, some of which required surgical remedy. The most recent was a Total Knee Replacement (TKR) surgery, which is what I will be addressing in this review.
From the moment that I wheeled my mom into the office for her initial visit with Amy, I knew that we were in good hands. My mother was extremely sore from the surgery, which is to be expected, and the staff treated her with the utmost respect and sensitivity. They explained that the journey to recovery was by no means going to be easy or pain free. They emphasized the importance of maximizing the mobility of her new knee before scar tissue could develop and that strength and conditioning would follow. My mother and I looked at each other in a way that only a son and mother could, and I said, "This ain't gonna be fun" to which she paused, then begrudgingly shrugged in agreement. She then looked down at the floor, took a breath and a moment, then her eyes rose to meet mine and she said "I think I can do this."
I am sure everyone is familiar with the term "helicopter parent" and what it means. I am coining the phrase "helicopter child" as I am absolutely an overbearing and hyper-watchful child when it comes to the medical care of my parents. That said, I was obviously going to be present when my mom was scheduled for her twice-weekly appointments with her therapist (that I was skeptical of), Len. It turns out, my skepticism was completely misplaced. Len is one of the kindest, most thoughtful human beings that I have ever met. He truly possesses a servant's heart and there isn't a mean bone in this man's body. My mom can be an absolute pain in the butt, especially when she is in pain or under duress, and Len cared for her with the highest standard of care available from the first moment on. Did he push her to her limits? Absolutely. But he was next to her the entire time, constantly encouraging her, coaching her, and guiding her through the pain. Len, I am forever indebted to you for the degree to which you helped my mother. Thank you from the bottom of my heart.
This review is intended to inform the public, outside of the control of the care provider, of the exceptional level of care that their employees are providing to the people. Your service providers, Wendy, Amy, Len, Mickey, and Bridgett, are all world-class. I would trust no one else with the physical rehabilitation of my loved one. read more