Had MRI this morning. I am writing in praise of Clarence the…read morephlebotomist... it's often hard to start an IV on me this days...I have super thin skin and veins that twist. Clarence took his time and was great - not a hint of a bruise!

The facility need to do better on managing their patients' appointments and communication…read more Usually medical facilities send a calendar invite for the appointment date with the address and time. Simple thing makes peoples life easier. They sent a mail note to my mailbox instead. Like is it 19th century? WTH. Appointment was scheduled on 8:30AM, I arrived 15minutes ago, and I was told they will be calling me 9:15. Made me wait for almost 1 hr even with the appointment. That's ri

Dr. Guinto is my pain management doctor and he is terrific! He's genuine, caring, listens, and I…read moretrust him. I give him 5 stars! But is back office staff is awful! Calls are rarely, returned! I had an epidural a couple of weeks ago, and had several unusual symptoms I had never experienced. I put THREE calls into his office regarding 3 unusual symptoms and got one call back handling only one of the symptoms. I called again at night so the medical assistant would call me first thing in the morning, saying I was still concerned about my symtpoms and wanting to see the doctor and NEVER got a call back! The medical assistant is the conduit between the patient and the doctor and his medical assistants is unprofessional and doesn't seem to care for Dr. Guinto's patients. I'm frustrated and disappointed.

Update: I ended up moving forward with a procedure, only to have my follow up appointment canceled…read more They called me on a Saturday and said the doctor wouldn't be there. They rescheduled me for a week after the priorly scheduled appointment. Then they called and left me a voicemail canceling that appointment. I called the office back and they said the next appointment was months out and they'd have 'Zoe' call me. Well I never got rescheduled and never got ahold of anyone. Still no follow up appointment months later. Honestly this place is the WORST office I've ever been to. I give up. You can BET they are calling me to pay my bill though, so that's lovely. Bottom line is they push hundreds of people in and out of this place and money is all they care about. ----------------------------------------------- I saw Dr. Guinto who seemed genuine and listened to my concerns. At my first visit I had to arrive an hour early where I then waited almost two hours to be called back into the room. I then got my MRI. MRI department was wonderful. No complaints there. I had some issues trying to determine why this doctor suddenly said out of network when a week earlier it said he was in network (my insurance ended up solving the issue). The office staff was of ZERO help. They have been so rude when I have called in. Now I'm trying to schedule a follow up appointment, and they are over a month and a half out AND do not care about working around your schedule. As much as I appreciated Dr. Guinto, I'm going to try to find another doctor and go here as an absolute last resort. I have a M-F job and cannot spend 3-4 hours total waiting to be seen by a doctor. It's very difficult to even get the time off for a visit as Is.

This center is very good service and help The mri…read moretechnician Abigail is one of the most professional and kind you will find in the central valley I would recommend this center to any one .

You get there 30 minutes early to fill out 2 sheets of paper to wait an hour for your appt! My…read moresuggestion schedule your appt somewhere else!! They take way too long here! Front desk DO NOT KNOW WHAT THEY'RE DOING!! Scheduling you way earlier than need be!!

The Fresno imaging centers tucked away off the street but with plenty of parking in their lot. I…read morehad a early appointment and was greeted by the person at the front where I had to sign a few papers for my appointment. The facilities are nice and clean and organized. The waiting room was pleasant with a TV playing in the background. The appointment was at 8:30 and they were right on time so I did not have to wait. I was in and out in a timely manner.

Everything! The lab on Thesta has incompetent people at the front desk & on the phone. Its…read moredisgusting!

Staff behind plexiglass carried on personal conversations while patients getting cards and…read morepaperwork checked in at front counter. Main waiting room furniture needs repair (at least one seat has severely cracked vinyl making proper cleaning impossible). Faux greenery in small waiting rooms needs dusting. Plastic shield on screening machine should be sanitized in front of next patient so patients are assured it is cleaned between patients.

This is the worst place to go for a mammogram. I had to wait 1.5 hours for my mammogram the end of…read moreApril. Got a notice a week later that I needed to have another one done on one side and they made the appt within a week. Went to the appt and waited 45 min for them to tell me they couldn't get ahold of a radiologist to tell them where to specifically target the additional mammogram and they would contact me to schedule another appt. 5 days later I hadn't heard anything so attempted to call and see what was happening. The person I talked with said she would call me back within an hr. Never heard from her so I called back the next day (which is today) and after talking to 2 people and an hr later was told they didn't have any appts available until 9/21. I said I would be out of state and needed one sooner.I was then told I had to contact my Dr. (she has the report) and have her recommend another place to go. Good question is that if they are that busy how in the world were they able to get me in within a week for the 2nd mammogram. Seems to me it was important then but appears that it no long is. I am very concerned as this is a serious matter and should be taken care of as soon as possible. Another comment: the place you call seems like it is a huge call center. They cannot connect you with someone you spoke with earlier and there is a lot of noise in the background of people talking.

2/24/25 My PA…read morewanted me to get an ultrasound to get checked out. I called and the worker was kind and set up an appointment for me on Thursday. Told drink lots of water. 2/27/25 Day is already hers. Arrived & checked in. Greeted by a great worker after a short wait. Checked in and given paper to confirm and shortly later, not even 5 minutes, I was called back! Very kind, welcoming worker called me back. She was Great! Easy to talk to. She did the ultrasound. Very simple & quick! Wished me a good day and left! GREAT! It's a really beautiful medical imaging facility! Calm, safe & clean! Honestly, I couldn't get over how simple and quick it was. Plus, Great service and it was very much appreciated! Highly recommended!!

I ARRIVED @ my exact time ,1;00 and was on my way home by 2;10,to include the process which in all…read moreapproxamently 30;00 minutes... My assistant was kind and very helpful! Good fast & freindly experience-Art C...

When you face medical issues it is imperative to have clear, high resolution imaging coupled with…read morethoroughly detailed reports. Every single time I was getting imaging done my physicians were becoming frustrated with vague non specific reports. One specialist suggested that I get my referrals sent here and only here for the reasons mentioned above. Usually within about a week of insurance approving the imaging I get a phone call from scheduling. The facility hours early and late hours that are accommodating to those that work normal working hours. Customer service: I have always been greeted kindly and quickly or asked to please hold while dealing with a phone call or a patient in front of me. I have never waited for an appointment longer than about half an hour. Cleanliness: the facility including restrooms have always been very clean. If ushered to a room to change, the rooms have been clean and so are the back waiting area with the lockers. Providing explanations: It is important in the medical field to provide explanations for testing and imaging especially if they are invasive and involve contrast or an iv of any kind! I have always received very thorough explanations and asked if I understood and had any questions. Imaging: images are typically loaded the same day and reports are usually loaded in a few days. I have never had an issue with adding an extra doctor like my primary on to have the report sent to them also. I have a few doctors that want the images on disk and it takes about fifteen minutes after the appointment for them to do so. Reports:Every report I have received from this imaging center has had extremely detailed info including size, characteristics, noted other items/issues in viewing field, changes of previous imaging done, recommendations, findings, ... Will I return: EVERY SINGLE TIME I CAN AS LONG AS ITS COVERED BY MY INSURANCE!

This place suuuuuccccckkkkkksssss! Sitting here still. It is currently 3:20 pm. My appointment was…read moreat 2:20 pm. This is a reschedule on their part too after they cancelled my original appt due to a call in. I have to drive almost an hour and a half to get here so I have no choice but to continue sitting here waiting. I will never come back here. The front desk ladies are nice though. CONTINUATION: I didn't get called back until after 4 o'clock. Changed into the gown and sat and waited to get my IV. IV in off to the MRI machine. I was handed squished up earplugs while I was already face down so it was difficult to get them in my ears. No headphones with music (I've had several breast mris and was always asked what genre of music would I like - here nothing.) which then makes the MRI super loud. Face down and the face donut didn't even come close to reaching my face. Was not offered a warm blanket or any blanket for that matter and it was freezing in the machine. No instruction on what was to happen or any communication during the procedure. Just not well cared for here.

Rude front staff. They acted as if people coming in were bugging them. If you are front staff then…read morebe welcoming a bit. Don't act as if you are above others. Would not return. Do not recommend. We all have shit going on in our lives. At 10 in the morning these ladies are already pissed off, try leaving personal life at the door. Have compassion that the patients are not feeling well. It's not persona to them but they sure seem to act like it is.

Their staff is allergic to work…read more They called to cancel my appointment day of and had to reschedule me several weeks out Reason they gave me was he authorization hadn't been approved by the insurance company yet ... made a quick call to the insurance they said it's been approved Then when I called back to be like yo what the hell they gave me a different reason why they had to cancel changing up their story

I went to my annual mammogram at the WISH Women's Imaging Specialist in Healthcare. While it can…read morebe an uncomfortable procedure, everything else is great. As a patient they treat you with respect and are friendly. Their waiting room is comfortable and inviting. When they call you into the office, they take you into the dressing room. They have wipes available to wipe away lotion, deodorant and a gown to wear during the procedure. The dressing room has beautiful purple curtains. They have lockers to put your clothing and valuables in safely. Your next move is to the examination room. Everyone is very professional and they want you to be comfortable. At the end of your visit you are escorted back to the waiting room to leave. Very quick and efficient place to do your mammogram.

Very nice people here, in and out in a timely manner. Have not had any long waits no more than 30…read moreminutes.

Babies! As expecting parents we were excited to find out our babies sex. When our scheduled doctors…read moreultrasound failed to reveal the sex of our baby we went looking for another option. My wife and I stopped by InVision without an appointment and got in after a short wait. Man let me tell you, this is the way all ultrasound rooms should be setup. Monitors everywhere so no matter what way the mommy is looking she can see whats happening on the screen. Plus a big comfy bed, couch, and chairs. It was great!the ultrasound Tech was very nice and the experience was 5 stars! Ohhh yea Its a Girl :-)

Hubby and I had a very good experience!!! Chris is very patience and friendly especially when our…read morelil baby would not cooperate the first half of the session because his is a "sleepy head!!!" We love the atmosphere it is very homey not like going to a doctors office.... Highly recommended not to miss a wonderful experience especially as a first time parent!!!!