Super nice and helpful all around! Found a lot of what I…read moreneeded to paint a room and some minor household repairs here. Everyone was friendly and more than assisting. Prices are decent and I'd rather support a small local business than a larger Corp. good people, good service AND I lucked out and found a little black beauty succulent for the low price!!!

Got two key copies here and the customer service is incredible. The prices are great too. I…read moreliterally just went to Home Depot to get two copies of the same key, and neither key worked. Home Depot said there's a 5% chance the copies won't work and not true -- 100% neither worked! And Home Depot charged TWICE as much as this play. I'll definitely come back to Peterson's hardware.

Today I came in as a new costumer. Michelle had helped me and she was absolutely fantastic. I…read morewasn't sure how selling jewelry works but she explained all of my options and gave me top dollar for my business. If you do come here I would recommend waiting for Michelle. She is great!

Complete aholes they act too good for you. No eye contact I've sold over $5000 bucks in jewelry,…read moreand still get treated like sh**. Yes it was me with the Gucci ring. 18k solid gold. Couldn't even humor me.

I used QE Rentals on my first Los Angeles mural back in 2011... almost ten years ago and they…read moreremembered me when I hired them for my most recent project. Drew is the BEST!! These guys are my go to. Great prices (no more ladders!), accurate quotes, super friendly service from all of the staff. Thanks guys!! - booleep!

Needed a quick pull stump remover and they had it! Super cool spot with anything and everything you…read morecould think of for lots of different work needs. Cool vibe, very personable and professional! Thank you Andrew and Renaldo for helping me with the exact tool I was after!

Small local business with helpful employees, and they carry some specialized hardware that you may…read morenot find at Home Depot, so worth a look if you can't find it at a big box hardware store.

It breaks my heart to have to give such a bad review because I love to help the little independent…read morelocal businesses, but the way I was treated by one person here (every time I come in over many days) is just inexcusable. And I fear he may be the owner which is a shame because the only consequences he will have to experience are some bad reviews and loss of business. First of all, there are other guys that work here who are wonderful and are helpful. One guy has long gray hair and is helpful. Another older gentlemen who has more gray hair, and genuinely likes to help. Then there there is an awful guy with salt and pepper hair, not as much gray as the other guy. You can't miss him because of the scowl on his face and cloud of negative energy that surrounds him. He seems to truly hate his customers! A few day ago I came in to get some screws & I didn't know what I was looking for & needed some help. He pointed to an aisle with hundreds of drawers with various nuts bolts and sizes and said "It's over there". We were literally the only 2 people in the store. I went over and was immediately overwhelmed and confused and asked him to help me. With all the passive aggressive energy inside him he came over, pointed to a couple of drawers and said "you can find it in these drawers. This is why I set this up so you can find it yourself" (there were 8 different sized screws in each drawer) He didn't even look at me to see if I was okay or still needed help but immediately turned around and almost made an exclamation as he blew me off and walked away without ever looking back at me. I also didn't have my glasses because I'm used to the guys who help me grab exactly what I'm asking for without me having to check them. Needless to say, I had a challenging time finding what I needed. After struggling for about 10 minutes I found the very small nut and screw and took them up to him at the counter. I later found out that these run about .35 cents apiece, but he rang nothing up and said "that will be $2". I didn't say anything, but I was astonished and thinking "Wow! a dollar apiece for this tiny screw and nut - they don't need a gun to rob you these days." I got no receipt either. A few days later I came back because I was installing a ceiling fan and didn't know what size a few of the screws were, so I had to get multiple sizes to see which size worked. The gentleman with long gray hair helped me grab 5 bags of different sized screws. (and surprising, the receipt verified that they were, in fact $.35 cents each - I knew it!) I called before coming in and asked and then asked again but I explained my situation and asked if I could return the screws I didn't need and both times it was confirmed that I could. So later I brought back the ones I didn't need and wanted to grab a few more of a different size to try. The other older gentleman with mostly white hair was about to help me when the angry man said "I can help you, it's over here". So he never once looked at me, led me back to the same aisle, opened a drawer, turned and walked away from me without saying a word or giving me the help he offered. And then I went to the counter to check out and I set my bags of screws down and said I needed to return these and in a very snarky and condescending tone he snapped "We do do partial returns!!" I said, "What? You don't do returns?" And he said "NO - you can't return these" and then smirked. I then said "I was told twice, that if I got these to see which ones work that I could return the rest. I called, and I think I actually talked to you. And then I was told again when I bought these." He shook his head with smug anger and disbelief, never looked me in the eye after that and didn't say another word as if to silently scorn me and shame me for having the audacity to challenge him. He set my money down without ever looking up at me, turned and again walked away as if to say "I'm not even gonna look at you". Ok, first of all sir, I come here to your store because I believe in supporting small local businesses. I also come because of the friendly, helpful service of the guys who have been working here for so many decades and genuinely want to help people! I can go to Home Depot and get ignored or helped by people who have no knowledge of what I'm asking about just as easy as I can here in your store. But at Home Depot, I won't pay near as much as you're charging and they will at least treat me with respect, dignity and at least pretend to care about me and what I need. So if you wonder why your business is dwindling? It is because of your seething anger at the world in general and your sour demeanor, your inflated prices and your propensity to gouge people who look like they don't know any better. But is especially because of your arrogant, condescending lack of care and compassion, and for trying to make people feel stupid and insignificant. NO THANK YOU!! - I'd take Home Depot any day of the week over your abuse!!!!!

Impressive service. My wife and I stopped by to find materials for a small project. Seers Lumber…read moretreated us with great respect and patiently answered all questions. Even though we are first time small time customers. Will gladly return for our next project instead of wasting time at Home Depot.

We have been in the roofing business in the South Bay for almost 30 years…read more We purchase and replace a variety of damaged wood on almost every job we are involved with. We were satisfied with this company even though their prices are higher than the other lumber yards like Crenshaw Lumber. We recently purchased some 2 x 10 Classic pre-primed fascia for a project. The product apparently was left out in the rain, because it showed quite a bit of mold or mildew on both sides. Our clients and myself are unhappy with the response from the manager and will now go back to purchasing our lumber from Crenshaw Lumber instead. It's a shame they didn't step up and offer anything to our clients for this $2,600. pile of junk. I will post photos of product as well.

I recently started remodeling my kitchen and initially went to the Contractor Warehouse in Gardena…read more The people there were nice, as always, but I didn't realize there was another location much closer to me. I needed something quickly, so I decided to stop by this location instead. My first visit here was a great experience. The employees were attentive and greeted me as soon as I walked in. Every time I've come back since then, I've received the same excellent customer service. I especially want to recognize Andrew and Karla. They always go above and beyond to make sure I have everything I need. If something is out of stock or I realize I need something else, they take the time to help me come up with creative alternatives and find the best solution for my project. Their knowledge, patience, and willingness to help have made the remodeling process so much easier. I truly appreciate his outstanding customer service and highly recommend this location.

I went for a door and was really surprised at the prices. I know they're affiliated with Home…read moreDepot, but I fill the door I got was great quality and a good value. It's also a beautiful door.

Unassuming small hardware storefront that is PACKED with stuff and has an unexpected whole…read moredownstairs level. I came to find a few screws that I was unsure about the size of, and the staff was super helpful. They had quite the variety of options, and were organized. The aisles are a bit tight, and the shelving can be rustic, but that added to the charm. I felt like I was walking around in Olivander's wand shop from Harry Potter haha. If I didn't have my work project that to return to, I would have enjoyed roaming the aisles and browsing more. They have parking in the back down a kinda steep driveway, but I easily found parking on the street. Definitely will be my go to hardware store in the area!

Yelp review -- 0 star Title: Open on a holiday, but terrible…read morecustomer service and a threatening confrontation I stopped into South Bay Industrial Hardware today (Nov 11, 2025) because they were open on the holiday and I needed a can of Fix-A-Flat. The owner, John, completed the sale but the can I bought had a leak at the top of the hose -- something I've used before and never had an issue with. I explained that the tube looked tightly packed and might have been damaged in packaging, and asked to exchange it. Instead of listening, John stared at the can suspiciously and acted as if I was being dishonest. He reluctantly let me exchange it but warned that if the replacement didn't work I wouldn't receive a refund. He grew rude and condescending during the interaction, which was upsetting. After I left the register I said, while still in the store, "Thanks for not trusting me." He laughed. I regret that I used a bad word once I was outside. What followed was alarming: he came running out of the store and tried to grab the exchanged can out of my hands. He threatened to call the police and -- while I was recording from about nine feet away -- said into the phone, "she's right next to my face." At one point he would not state what he thought my ethnicity was, which felt explicitly hostile and discriminatory. I have video of the incident and plan to preserve it and report what happened. I'm sharing this to warn others about the poor, confrontational customer service and the intimidating behavior I experienced. I will not recommend this business based on how I was treated today.

Soooooo. Anyone…read morewanna screw? This place was probably an engineer/tinkerer/screw collector's wet dream at one point in its existence. The small ma-pa stores like these have been suffering under the weight of the same-day shipping of the internet. boooo internet. The sheer existence of this place makes me happy. I'm a touchy-feely kinda guy and I like to mull things over with my hands before I buy. I like to handle the hardware, bolts, tools etc. It lets you know the quality, something you can't do over the internet. Now, who's up for that screw?

Customer Service the worse if you go to the lady in the front always in a bad mood, throwing things…read moreon the counter when she's ready to bring you up, and getting mad for asking where can I find this item in their store. If you must go here avoid her at all costs and ask other people. If you can go somewhere else just do that instead and avoid this place that doesn't care that their customer representative is being rude to their customers. Been here a few times because I needed special screws and she said where is the part number? You know I cannot see what this costs because I dont have the part number. Instead of doing her job I had to go get it for her to see how much it was. Nothing in this place has a price. This lady is always rude they should fire her if they want to stay in business.