This place is a pleasure to go to. Nicole the receptionist makes you feel like family. Always…read morepleasant to deal with and very helpful. I will continue to go there because of her. Also Lynn one of the assisstants is also a pleasure, both always wearing a smile and both very hard workers.

So last year I went to this practice for the first time and didnt return. Staff was rude and…read moreunprofessional. Well, my daughter ( got to love our kids) made me another appointment and let me tell you something....What a difference. The front staff all changed out they are nice, polite and caring. Then I met my newest hero, Margaret the hygienist. I cant say enough about her patience with me. Very nice and her professionalism beyond what words can say. If you tried them and you weren't comfortable, try it again they have new employees.

Didn't have to wait long before being seen. Office is clean, front desk staff professional and…read moreorganized. Hygienist was very personable and I feel like I got a great cleaning. Dr. Jenn came in examined my entire mouth and we discussed my teeth questions without an up-sale of some sort. I had a wonderful experience and even got a quick visit with Teddy the office golden retriever!

Always get a great cleaning! Dentists are friendly and professional. Front desk people are nice…read moretoo! Love support dog, Teddy!

Referred a friend to DRS. D&J. He had major work done, thousands of $'s. They accepted Care Credit…read morenever notified him that they no longer accept it and no signage informing. Surprise, had to make payment after a root canal & crown. Dr.D doing the root canal left him with his mouth wide opened to go to the front and help Dr.J take payment from a patient. Another incident X-ray machine was not operating, had to drive back the next day from Syr.and was charged an office visit. Next time returning for the crown from Syr., waiting and told the crown hasn't arrived. Days later it comes in. Then the crown falls out, had to go back Dr.J puts it back on. Then the crown falls out again and he learns that they sold the business. The new doctor charges him $200 and tells him that the tooth needs an implant. Also, informs him many patients have crowns falling out. What a scam! Like a hit and run! Whatever it takes, just make the $$ and retire!

Smile Solutions was recommended by my insurance agent upon moving into the area. Short stay in…read morewaiting room before my appointment. The dental hygienist was very thorough and gentle. And Dr. Juan Kassab was knowledgeable and friendly. The xray technician was equally as professional and friendly. I am going back for crown work this week and have total confidence in the outcome. Great staff. I left a great dentist in San Diego so feel very fortunate to have connected with this practice.

I had not seen a dentist since 2019 before the pandemic. I made an appointment with Oswego Dental…read moreHealth Associates 4 months in advance. I called a week before to confirm they received my previous records. They told me on that call that they were no longer going to accept my insurance in 4 days. In other words, 3 days before my appointment my insurance would no longer cover the dental visit. I asked if they could reschedule my appointment before they'd drop my insurance, and they were able to because someone else canceled. However, the morning of my appointment day they said the hygienist and dentist were out sick, and they couldn't find another appointment before the insurance drop date. So I waited 4 months for nothing only to have to wait another 6 months until another dental office could schedule an appointment with me. They should have informed me that they weren't going to accept my insurance anymore. If I had not called in advance, I would have gone to my appointment without accepted insurance. In the end it was a significant waste of time. They really screwed me over.

Best Dentist & Office Ever!! This place is a breath of fresh air compared to the numerous horrible…read moredentists I've dealt with over the years. I can not say enough great things about my experience here! My typical dental visit (other places) can only be described as a nightmare. I usually feel horrible anxiety before, during, and after an appt. My last dentist (ConnextCare Dental of Fulton) actually ripped the napkin off of my neck and yelled "Go Somewhere Else Then" when I spoke up and said I wanted to try and save my tooth (not pull it). Unfortunately, this was during COVID, I couldn't get in anywhere else. After a few minutes of me calming her down, she agreed to fill the tooth instead of pulling it. That filling lasted about 6 months before falling out. I knew I wasn't going back so I researched my options, with my insurance. That's when I discovered Oswego Dental Health Associates (formerly Fulton Dental Health) was now accepting my insurance. I made an appointment (still COVID) and was in the chair 2 weeks later. The dentist was amazingly kind and gentle. He even told me there was still an option to save my tooth (almost a year after the last place said it was impossible!) I have incredibly sensitive teeth and am usually in agony during dental work (or even the water spraying my teeth). Oswego Dental Health Associates went out of their way to make sure I was comfortable and pain-free. They even complimented me on being a good patient! The entire staff was incredibly friendly and nice. Seriously! I wouldn't believe it if I hadn't seen it for myself. Surprisingly, I was calm and anxiety-free during my first visit. I truly felt like I'd been going there forever. As if that isn't enough, to switch dentists now, this place actually worked with me by scheduling my treatments to make the most of my insurance coverage. Seriously, make an appointment today! Before they are full (as always happens with any dentist that isn't a nightmare). If you have kids, this would probably be an awesome place for them. I usually end up feeling like a big baby in most dentist chairs, but these guys boosted my confidence. I left the place looking forward to going back and finishing the things I needed to be done.