HORRIBLE never again with this place NEVER!!!!!!!!!!Quality was extremely poor. POOR customer service I experienced after I paid for my stuff. I dealt with Ken B. He was completely disrespectful, and showed absolutely zero customer service skill.. I wish I could post how nasty the tent was. And the tables were very bad 6 were broken out of the 15 I rented. ALL the tables were chipped the wood on some of them were completely missing like holes in the tables. I wish I could post the video and the pictures... I'm just reiterating our conversation about the items I rented from your company and notice I used the words (your company) because you told me you were the head guy you were it. I need to know from our conversation at 1:23pm and also I called you back after a nasty conversation with you Ken B. saying your going to hang up the phone in my face I called you back at 1:40pm on the same day 06/10/19 you said your refunding me my refund for some tables (5) that was badly broken and wood torn off way over 1/2 of them, that I called you right away about and again a nasty conversation. I had to rearrange my entire event due to the damaged items was delivered from again your company, Bad enough the floor was so badly dismantled, discolored and not put together tightly so that was also brought to your attention. Again I called you at your company about the badly discolored tent that look like all kind of feces or mud was spread all over the tent and when you look at the very top of the tent, all you see is dirty hand prints over it very embarrassing. After being told I would have the best of all the company's best and it gets cleaned by pressure washing, that was very hard to believe after seeing all the damage on all of our items. I took your words to be honest and all I got was a bunch of lies from you Ken B. I'm very disappointed in all the lies I was told. I'm now wait on a refund of almost $54. after paying your company Central Mass Party Rentals $2,131.26 now that the money was paid in full I got rushed off the phone any time I called with any other question sent this email and never head back from Ken B. nor the owner SAD, read more