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Central Illinois Countertops

1.0 (1 review)
Open • 8:00 am - 4:30 pm

Services - Central Illinois Countertops

Countertop installation

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Designer Tile And Stone By Leslie

Designer Tile And Stone By Leslie

(2 reviews)

Really bad service. About a tenth of the tile we ordered was broken. Everything else was late to…read morethe store by several days, and then they were offended when we asked for a discounted price because the tiles' lateness was costing us money. This is all after they were pushing us to by a lot more tile than we needed. Lady seemed to think bathrooms needed to look like a subway station. Not planning on returning and I advise you don't either.

I wish I had been warned not to use them. I was a fool twice. I gave them the benefit of the…read moredoubt the first time. The first time I had picked out from them a marble counter top, tile and mosaic border for a bathroom and coordinating carpet for the bedroom. I matched everything to the counter top. When the counter top came in, it was completely different from the sample. At this point, I already had everything else installed. When I asked the girl what was I supposed to do now? She very snottily told me to get over it and pick out something different. I ended up getting a granite top from a different company. The second time I used them, was when I redid another bathroom and the kitchen. Since you are basically forced to use their sinks (because they charge extra if they have to install a sink from a different place) we used their's for the kitchen and bathroom. We selected a biscuit sink for the bathroom and they installed white and then proceeded to tell me it was biscuit, when clearly it wasn't. I told them to bring a white one and compare it and show me but they refused and never did. We were never actually shown either sink before hand. The kitchen sink has the drains in the back instead of center. We really wanted center drains because they don't make plastic sink mats with back drain holes. The grout they sold us for the tile in the bathroom was also defective. When mixed it was several different shades. They informed me that there was a paint I could put on it, but I would have to purchase it. The seem on the granite counter top in the kitchen doesn't match, like when you put wallpaper on the wall and don't match it up. Also, they cut the water spigot hole in the wrong place. I called them immediately with all these problems and told them they needed fixed. There response was not " Let us come out and take a look and go over it with you." The response I got was "We provided a service and you need to pay the balance." After about two weeks they said they would put a lean on our house and had done nothing, except give a a free cutting board that weighs about 15 lbs. After more prodding, they finally came out and did nothing at all. The only thing we got for our troubles was a useless cutting board. I gave in and paid them and regret ever having used them. I would have given them no stars.

IntegraBuild - Remodel pictures- After

IntegraBuild

(2 reviews)

Darin called and set up an appointment and was prompt with his arrival. He was very professional…read moreand personable. He took measurements of our bathrooms and listened to our likes and dislikes. While we are only in the planning phase, his approach has given us a great amount of comfort.

My family and I hired Darin as our general contractor to renovate our home in Chino Valley. We…read morefound him on Home Advisor and saw the wonderful recommendations everyone had to say about him and Integrabuild. From the first correspondence with him, I knew we found the right person. He was able to clearly layout his entire process and how he runs his operation and to me that is very important. We originally were looking to build from the ground up and after searching through Prescott, Prescott Valley, Dewey-Humboldt, all the time he would personally come out to the properties and land, finally settling in Chino Valley. For him to do something like that is completely above and beyond what I would expect from a General Contractor. For us we had him oversee and handle a complete kitchen redo, install flooring throughout, expanding bathrooms, constructing stairs for a deck, and installing a new master entrance leading outside. He was very attentive throughout every step, communicating clearly about timelines, and calming any nerves when adverse things would come up (I don't believe there has been a construction project in history that didn't come with a hiccup or two). For example, we had some scheduling issues due to circumstances beyond anyone's control as we started our project about 1 week before the Covid pandemic. Throughout it all Darin and his employees at Integrabuild were some of the hardest working people I have meet and I was in the Marine Corps. We absolutely love the result and how our house turned out. I would say some of the biggest attributes that set him apart from the rest is communication, managing expectations, and overall work ethic is why anyone looking to hire a general contractor should reach out to him and his team. It will give you peace of mind knowing he will get the job done properly. We will definitely be using them for our future needs!

Central Illinois Countertops - kitchenandbath - Updated May 2026

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