True rating is ZERO! I enrolled in the EKG Technician course at Allheart AHEC, paying $799 with the…read moreexpectation of gaining certification and being prepared for the state exam. Unfortunately, the experience was riddled with issues from the start. Orientation began late because no one was there to open the facility, and the session ended early due to missing materials. The course itself was poorly managed--materials provided were minimal, communication was sparse, and progress was nonexistent. Despite repeated promises of new content and assessments, nothing was delivered on time. By December, I learned I was the only student left, and the instructor admitted they don't prioritize small classes. The owner was unprofessional and even told me, I should have signed up for phlebotomy because everyone takes that course and you can only work in a hospital or cardiologist's office with an EKG certification. Why are you selling a course you don't even believe in? When I requested a refund due to their failure to deliver on their commitments, I was dismissed, pressured to enroll in other courses requiring more money, and falsely accused of not showing up to classes that were never scheduled. To this day, I've received no refund or resolution. This business is unorganized, unprofessional, and untrustworthy. Do not waste your time or money here--find a more reputable institution. Prior to enrolling I had a difficult time finding reviews on this place. After dealing with this I finally thought to switch browser. I came across the Chamber of Commerce where there were negative reviews about unprofessionalism and refusing refunds and also charging more. Please, if you have a bad experience with a business write reviews and file formal complaints with the BBB, Department of Consumer Affairs and the Attorney General. Or just go to small claims court if necessary. Small businesses do not have the right to breach their contracts and commit fraud. Refusing to provide a refund while pushing other more expensive courses to make more money is fraud!

They were able to fit me in with my busy schedule and were able to accommodate me with grace. Not…read moreonly did they prepare me for my exam, but they also prepared me to start working in a practical environment. Also, a benefit is they are locally and Black owned, so they have a vested interest in preparing students to be the best they can be!