Great Hardware Store. The staff is friendly, and it's a place that one would feel comfortable…read morespending their money.

it's the best when you can walk into a store & not only feel welcomed but feel that your shopping…read moreexperience is valued! i've been to a few ace hardware stores before, but i wanted to leave this review because the staff here was so helpful, friendly & accommodating! thank you for making my experience here the highlight of my day!

Need a nail? This is your place! Old fashioned customer first service with a smile. A welcome…read moreaddition to our area. Sometimes a little pricey, but worth it!

Corey was so nice, quick and efficient at checking me out. Offered to help me with my buggy to the…read morecar and was pleasant to talk to. If you run into him you're in good hands!

I am writing about a very disappointing customer service experience involving a department manager…read morenamed Walker. I visited Lowe's to return a pair of defective gloves. I have a MyLowe's account specifically so purchases can be looked up without needing to keep receipts. The associate at the return desk (a young woman with short hair and two pigtails) told me she could not help without a SKU number and appeared uninterested in assisting further. To help resolve the situation, I went back into the store, located the exact gloves, and brought them to the desk. At that point, Walker, the department manager, became involved since the item was from his department. Walker stated he could not locate the purchase on my MyLowe's account and therefore could not process the return. I asked if the gloves could simply be exchanged since they were defective, but he said the system would not allow it and suggested I go home to find the receipt. I returned later with the receipt, and a cashier (not Walker, who was on lunch) was able to process the return immediately and even locate both of my MyLowe's accounts without any difficulty. This raises a serious question about why a manager was unable or unwilling to resolve an issue that another employee handled so easily. A manager should be focused on helping customers find solutions, not sending them away when there are clearly options available. I hope the store leadership reviews this situation and provides additional training on customer service and problem solving, especially at the management level. Experiences like this are the reason many customers choose to shop elsewhere.

On July 25, 2024, I got my 029 saw back from Revelle Hardware, Pearl Ms. I originally took it to…read morethem for diagnostics on May 25,2024. To their credit, they repaired the saw, no charge and it runs great now. The lesson here is that if you get poor service, don't just accept it. Gary the manager did a good recovery of their customer service by admitting the repair tech messed up and repairing the saw for free, something that I did not ask for, but certainly a great way for making up for poor service tech. I just bought a $400 weed eater from Revell showing my gratitude for them stepping up.

Great team that works there, extremely helpful, seriously, the fact I'm even writing about a…read morehardware store; they were awesome.

Great hardware / home center near North Hill in Meridian. Staff is very friendly and helpful…read more Bought some on-sale tomato plants today. Since then I have gone back three times for household fix things. The staff is very attentive. I am going to bump up to 5 starts.

From the owner: Broadmoor Home Center is a family run business specializing in Hardware/Home Improvement, Rental…read moreEquipment, Plumbing Supplies, Fasteners, Lawn and Garden Products, and much more. We have a huge selection of air filters, and we sell house keys and car keys, including chip keys. We also sell keyless entry remotes for most vehicles. We have over 68,000 items in our warehouse that we can order for you, and we can have any one of these items in our store within a week.

Great customer service! Every time I go in there the people are happy to help me find anything…read more They have anything you need for repairs on your home. I will gladly continue to shop here over lowes :)

From the owner: Specializing in: - Hardware Stores…read more- Building Materials