Temple Rehabilitation Hospital is located in Temple, Texas. It's a lovely Center where a patient…read moretruly does come first. Everything from the spacious rooms, to the outdoor courtyard and the therapy gyms, it's an amazing place to recover and get rehabilitaed. Our physician was Dr. M Yee, a brilliant, caring doctor, who worked relentlessly to find a cause and a therapy that gave me back my husband. Speech therapy was with Jacque. She is amazing and pushes her patients in the kindest way. Helping the other therapies in the process to ensure a well-balanced recovery. Reminding him always of the goals and reasons for all he was doing Physical Therapy was Elijah. He worked my husband hard but in a fun loving way. Kept him motivated and pushing him to further heights each session. Occupational therapy was Beth. Loving and sweet but hardworking, she taught us both how to work to make sure he continued to improve at home. Our caseworker was Michelle. Where to begin? She worked with all disciplines, was an intermediary between us and the CA, helping in what I felt went above and beyond in getting things organized and ready:,not only at Rehab but also for when we go home. They are not enough words to describe the care and concern that the doctors, therapist, nurses, CNAs, and staff had concerning my husband and his recovery. This was our second stay at Temple rehab for the same condition only this time they were able to find an actual cause for his lack of post- surgical recovery. His first time was surgically related but it triggered a secondary issue that Temple rehab has been able to Define and work with. We cannot express our gratitude and love for these people enough. Although the state wasn't perfect, any issues we had were dealt with immediately and solutions were offered and everything was resolved. I wanted to make sure that I covered everybody but when I tried to name off all the CNAs and nurses that were there for us it was all of them. We had no favorites because they were all favorites. There's truly not a bad apple in the bunch.They love their work, and they love their patients.

All providers please don't refer your patients to this rehab hospital. My father was referred there…read morelast year and I continue to get calls from a collection agency even though I can't get a copy of the bill. I've called multiple times and spoken to the billing department and after several months I still don't have a copy of the bill. One lady in the billing department said she would make sure we received no more calls from the collection agency yet they keep calling. I tried to call the billing department this morning and waited on hold for over an hour with no answer. The incompetence of this organization is unbelievable. Physicians who refer to this rehab hospital should find another rehab facility for their patients.

Tejinder did my wife's and my evaluation. He was very patient and kind. Very thorough and…read moreknowledgeable . He Made us feel comfortable .

See Ms. Mitchell at Integrity Rehab for speech therapy! She has amazing know how and experience…read more Everyone is so friendly!

My family had an extremely negative and distressing experience at Elite…read more My wife brought our 1-year-old autistic son for feeding therapy as required by his GI doctor. Unfortunately, his feeding therapist, Julie Bradford, repeatedly misinterpreted his vocal stimming as actual speech. My wife voiced her concerns multiple times and clearly explained that mislabeling stimming as speech in his medical records could harm his ability to receive appropriate speech services in the future. We were there for feeding therapy, not speech therapy, yet our concerns were dismissed every time. When we sought help from the co-owner, Heather Field, hoping for professionalism and respect, we received the opposite. Instead of listening, Heather insulted my wife, suggested she was a bad mother for advocating for our son, and told us to find another therapist if we didn't agree with the treatment. Later that same day, she cancelled all our appointments without my wife's consent, even though we were attending three times a week for both OT and feeding therapy. The feeding therapy itself was also concerning. Despite us explaining that our son responded best to mild, bland, or salty foods (such as fries or crackers), Julie Bradford continued to push purees that he clearly disliked. Her refusal to adjust to his needs worsened his food aversion--and now he has even begun resisting his necessary oral medications, which previously he took without issue thanks to my wife's hard work. The level of disrespect, lack of professionalism, and disregard for parental input at Elite was shocking. We paid Elite a significant amount of money and were still treated as though our concerns, our boundaries, and our child's needs were irrelevant. No family should be made to feel disposable or belittled while trying to get care for their child. This was a horrible experience. I strongly urge any parent to look elsewhere for therapy services. If you live in the Killeen or Temple area, it is worth driving multiple hours to a clinic that will respect both you and your child.

From the owner: Elite Therapy Center is a team of over 60 certified therapists providing physical, occupational and…read morespeech therapy services for children ages birth through 21 years and all abilities in Waco, West, Gatesville, Temple, Killeen and surrounding areas. Elite Therapy Center focuses on helping clients achieve their full potential by providing quality and comprehensive treatment plans tailored to meet their unique needs. We accept Medicaid, Managed Health Care plans, Texas STAR Kids and most private insurances. We are here for you and your child on the journey of hope and healing.

The tour felt rushed we didn't really get any info about the therapist maybe they were all tired…read morethis was a while back for the first time there I wish they were more opening unfortunately didn't pick this place

First time I called I got the most professional and informative information. Adrienne was her name…read moreand I just want to say thank you for having such good customer service, it seems it's hard to find these days. But not only did she put his name down she went as far as telling me exactly when to expect a call for service. Thank you Adrienne for your professionalism, kindness, and informative experience. Now I know this is where I want to send my child based on good customer service.

I've visited Creekside without an appointment one Sunday and the front receptionist was very…read moreprofessional and showed me around. The staff on the rehab side were busy but took time to say hello. I called a couple of days later to speak to admin office and they were very helpful and answered all my questions. Let's talk king forward to working with such a caring and professional group of people

New, well-equipped facility, but callously hard on my ailing wife. Their inadequate case vetting…read moreled them to admit her and then move to transfer her elsewhere immediately because she left her room on her first night with them. They gave her one more night at my request and then moved her out the next day for the same reason. They could have learned that she'll walk around at night by talking in full detail with staff at her memory unit. Because they failed to do that, she had to move twice, already weakened by her weeklong hospital stay. Had they practiced due diligence they could have spared her an unnecessary transfer and an interrupted recovery.

Jason and the staff have been wonderful. We have been there for multiple issues (unfortunately),…read morebut they make it easy.

Completely disappointed in the care I received at the Belton location. I reached out to cancel one…read moreappointment and the physical therapist, Laura, canceled ALL my appointments. I showed up to the appointment and the office was closed. When I reached out to the physical therapist, I was informed all appointments were canceled and I did not hear back from her until the following week. Instead of trying to fit me in sooner because of her mistake, I was offered an even later appointment the following week. When I said I had to work that date, I was offered an even later appointment the following week. When I requested a sooner appointment, I did not hear back from her. I was also told I would be hearing from a rep regarding equipment I needed at home. After a couple weeks of not hearing from anyone, I was told "it was out of her hands." After another week, I requested a phone number or for her to reach out to the rep. It turns out, the rep had been calling me at the wrong number. Instead of following up with the rep when I initially requested, I had to wait and continue to be in pain until I insisted she reach out again. I am a very active person and have been in HORRIBLE pain. It is so hurtful and disappointing to put your trust and hope in a professional, to be left feeling "blown off" and let down by the care you were promised. DO NOT RECOMMEND THIS PLACE AT ALL, worst experience I have had with a healthcare provider since I moved here.