Best I can tell, this place is a scam. I would recommend avoiding them…read more We have tried to hire them *twice* to fix an improperly installed gas fireplace insert. Attempt 1 was just after we bought our house. They came, we paid them a few hundred $$ to do the estimate, they gave us an estimate, which we approved. Then we waited...and waited...and waited. More than a year passed and they never came and did the work. When we finally got a call back, they explained that an employee had died during that year, which somehow precluded them from communicating with us. Ok so we asked again for them to fix the fireplace. Although they'd already been here, and already given an estimate, and the fireplace had been unusable--they insisted they needed to come out again to give us an estimate. They charged over $400 to come out. Fine, we paid, they came out. The guy who came seemed knowledgeable and we were hopeful! But a month passed and there was no new estimate. I called repeatedly--no one ever answered or returned my call when I left a message. I emailed repeatedly; they did not respond. Finally, more than a month after coming out, I *finally* got someone on the phone and they sent an estimate. The estimate wasn't exactly what we'd discussed, and didn't include any timeline, so I replied with two simple questions. Again, no response. I repeatedly called. Repeatedly emailed. No response. It is now two months out, and they are unreachable and unresponsive. It's clear that they have no intention of doing the work. We've paid them over $700 just to be ghosted TWICE. As far as I'm concerned, charging that much to give an estimate, needing to be *constantly hounded* to actually give the estimate, and then disappearing is fraud.

I purchased an Enviro EF2-1 from Bells about 2 years ago. The installation was perfect. However, my…read morestove stopped working at the beginning of its 2nd season. I called Bells over and over. They cleaned the fireplace but never fixed it. Mark skipped out on at least 3 scheduled appointments for one reason or another. Enviro, the manufacturer, has no solution but to go through the local distributor. Mark is the only one in this region, maybe even the state. I am out $7,000 (including installation). The worst part is I really loved the stove. I'm totally out of options.

Work on our stone/brick chimney was high quality. Cleaned sealed and custom caged so no animals can…read moreget in. 2 stone pillars at end of driveway cleaned and sealed. Chimney/pillars look incredibly better. Left no trace after job was done. Crew leader was high quality and a good man. Wife and I are impressed. Thanks!

Excellent service! They arrived exactly at the time of the…read morescheduled appointment. I appreciate that they used drop cloths to protect the floors from the equipment and outdoor elements! They took their time with each fireplace and also took the time to explain details of the services they performed. Thank you Matt and Mid-Valley Chimney! We appreciate a good business when we find one!!

I had good communications with them but I had already hired someone else. They were quick to…read morerespond.

This Co is now owned by A1 Mechanical. The tech arrived as scheduled and was knowledgeable. He…read morediagnosed the issue and determined that the outside AC unit needed replacement due to age and R22. He said that sales would contact me and provide a quote. It is now 1 week later and I not heard from anyone at A1. I have already had another HVAC company install a new system. A1s business must be so good that they can afford to ignore new system sales.

I had a double flue chimney leak that required a cap replacement in 2023 by these fine folks…read more Required scaffolding due to the height of my house and roof pitch but that was not a problem for them. They warranty their work for 7 years. It stopped leaking for a year but returned. They have returned several times promptly when I call them to keep checking on any new leak and resolve the problem. Responsive communication, prompt service calls. Cameron and Payton have been great in coming out when I call and work until the issue seems resolved. Their prompt service and return service calls are worth the money. Highly recommend.

From my first phone call when the owner answered the call to the final walk thru after completing…read moreour chimney rebuild we were very impressed with the outcome. The work ethic of Cam and Payton as well the owner were very professional and could definitely see pride in their work. Would definitely recommend for any type of chimney repair, rebuild, masonry or frame.

Had our chimney rebuilt about 2 years ago by Greater Dayton Chimney, can't say enough about their…read moreexcellent work! Work completed in a timely manner and no surprises on the cost as estimated. Lost a chimney on Wednesday from the severe wind. Called them Wednesday evening for a repair, stated he could repair it on Friday. Was surprised to find it completed as promised. Many thanks for great work as promised. Will always use them for all chimney work. Reliable and honest company.

I'd urge others to be cautious with Mr. Comfort Heating and Cooling…read more Two years ago, we hired them to replace the compressor on our AC. Even after that repair, the system never ran properly. The next year the coil broke, and they came out to replace it, charging a very high price for both parts and labor. We only realized how overpriced it was after a different technician later looked at the work. This year, the same compressor they installed just two years ago failed again. Their quote to replace it was around $2,000 for labor alone -- roughly triple what an independent technician quoted us for the same job. We've also paid for a membership for years that was supposed to include two inspections annually. Those inspections never happened. When we asked, they said we hadn't answered their calls -- but we never received a single call, email, or letter from them. Most concerning of all: when the new technician inspected the unit, he told us the parts had been installed incorrectly, which likely explains why they failed so quickly and why the AC never cooled to full capacity. Between the repeated failures, the overcharging, and the membership we paid for but never received service on, this experience cost us significant time and money. I'd recommend getting a second opinion before hiring them.

Mr. Comfort install/replaced a new boiler in our church building. They stated that they were…read morequalified to install the new boiler, after I was informed by a representative of Living Comfort HVAC that they were going out of business. The representative from Living Comfort HVAC set it up for Mr. Comfort to perform the installation. I came to find out that it was all a lie. Living Comfort HVAC never went out of business and the owner of Living Comfort HVAC was the father of the owner of Mr. Comfort. Mr. Comfort's owner knows absolutely NOTHING about boilers. He found some people to install the boiler and even they knew very little about boilers. The installation by Mr. Comfort resulted in no gas shut-off valve installed on the boiler, the circuit board was fried due to being wired incorrectly by the installers from Mr. Comfort, and they installed an incorrect circulating pump, which doesn't pump water throughout the 2-story building. The circulating pump they removed from the old boiler worked fine and could have been used on the newly installed boiler, but they took it with them and left an inadequate circulating pump. Before the boiler was complete, the owner of Mr. Comfort sent me a list of piping and other items that was needed to get water to the actual boiler. This piping and other item were already included in the price of the boiler installation, but they wanted me to pay additionally for these items. A damper motor purchased for the boiler was never installed. When talking to the owner about these problems, he said that the people who installed the boiler no longer works for Mr. Comfort any longer and I need to contact the manufacturer of the boiler. All of the people had quit. I've talked to other companies who are aware of this father/son scam, and they know the reason people have quit working there. I am absolutely sure that they have 0 knowledge on how to install new boilers. I implore you to save your money and pass this company by.

We recently purchased a new central air conditioning system from Viking, and we couldn't be happier…read morewith the entire experience. The technicians were extremely professional, courteous, and knowledgeable, and they did a wonderful job from start to finish. The service and installation went quickly and smoothly, without a single hitch. Our new system is working wonderfully, and we're very pleased with its performance. The entire transaction was reasonably priced, and the technicians did an excellent job cleaning up after they finished. In our opinion, Viking is an awesome company that truly cares about providing quality service. We highly recommend them!

Unfortunately this review is only for the Office or Receptionist,…read more As the General Manager of Restaurants, server, bartender, Manager at Pennies 4 departments at one time...I am skilled in helping the customer get the best out of our resources, and I even go the extra mile to let a customer explain their needs and sometimes frustration. Its not easy. I know but the rewards are epic a lot of times. I called your establishment today. I am from Oregon. I am helping my son, who recently became a single father of 2, with his casa. We recently had our Heating and air conditioning fixed by 3 very kind gentleman after not having air conditioning for over 7 days. It was brutal! Thanks Guys!!! Wish I remembered their name. Awesome, young men! Respectful, and clean. This was right before the holiday, July 4th 2024. The very next day, after the fix, I see water coming out of the air vents and dripping in the laundry room. I ask my son, who works 12 to 14 hrs a day to call the landlord or Heating and cooling. He forgot ok, ask again...he forgot. Now hes at work, I need help and every # for the realitor online is a wrong #. So i dial Viking Air and ask for help. Jen answers, asks if I'm sure its not a broken pipe problem. U assure her that I don't believe it is because,... the water is coming from the vents and pooling in the laundry room. She askes me to check to see if its icyle on the condenser outside. NO ICE. Then she say she cannot do anything for me because I need to call the realtor and have her call Viking. I explain that my sons at work, realtors can't be reached and that I am frustrated. I don't know what to do. She offered to give me the realtors # ... I said Yay. You have their #, omgoodness I can't find that anywhere. She then immediately back tracks and says she cannot give me that info... I talk over her... begging to be given a manager or the #... there must be a way... i need help, and there be a loophole... right? No, she hangs up on me. I call back 10 or so minutes later hopeful... gonna beg for a loophole. Jen answers, I say Jennifer I am sorry, I don't mean to...she cuts me off... says they are on their way ... I tell her THANK YOU SO MUCH, I DIDN'T MEAN TO BE RUDE I just needed help and felt lost. She said... "Yes, you did mean it and hung up.... slammed the phone down." Its 4pm... Viking closes at 5pm...I called at 9:30am... still nobody has come here nor have I been contacted. Jen. You are better than this, right? If not you shouldn't be answering the phone. Update!!!! Sir, please tell Jennifer I apologize, and thank you!!! Today for the first time our Maintenance man is here. They brought 4 men, this house is being attended to in a manner that is befitting a property management company. The catalyst was the dibocal from yesterday. If she can be kind enough yo find it in her heart to forgive my frustration and crutial need to be heard! I am so thankful to have finally been heard! It wouldn't have happened without her. I will also post this apology to Yelp I have been so alone and lost in this endeavor that it feels amazing to finally be heard. Thank you.

Well, I search yelp and you all came through! Anthony arrive this evening, we were told it would…read morebe tomorrow due to the workload they were managing. It has been very hot the last week and I am sure we are not the only ones with a crippled A/C. Anthony's arrival was a God send! He was professional, friendly, informative, and very helpful! He found the issue quickly and had us going in no time! He was also informative about how to balance the air flow in the House!!

The annual service for my A/C was very thorough, and during the technician's visit, they checked…read morethe furnace and discovered a cracked heat exchanger that might have existed since the severe winter of 2025-26. I promptly arranged for repairs, as I occasionally use the furnace on cooler nights, even when daytime temperatures don't require it. Unfortunately, the first appointment was canceled at the last minute, and the second appointment couldn't be completed because the new heat exchanger arrived damaged, necessitating a reorder. Additionally, I was overcharged for cleaning the blower, which wasn't performed due to the heat exchanger issue. I'm still awaiting a refund and am uncertain about when the furnace repairs will be finished. This situation could have been managed more effectively, and I hope everything gets resolved soon. I will post an update when everything is completed as requested.