We had a leak while away for a few weeks. SU left a legible note on the meter that they were…read moreturning water off due to big obvious problem due to reading. Dixie Plumbing found and fixed the leak. When I called in, SU lady was great and emailed me an application to explain and report costs to obtain a "leak adjustment" on my bill. I'm grateful!

The worst water utility in the history of utilities. One week great pressure the next barely…read moreenough to wash soap out of your hair. When they have a major leak on their side they try to manipulate your bill to compensate for their faulty equipment. Southern utilities will forever be stuck in the stone ages you cannot pay online and have to go up there physically or mail a check. I cannot wait to move out of their area. FSU!!!

Because of the location, we are forced to get water from Southern Utilities. The WORST water…read morecompany I have ever experienced and Ive lived in many places around the country. They know they've got you and dont give a DAM if customers like their service or not. You cannot have an online account and log in to pay your bill, see your water usage or anything. You have to pay with cash, check or bill pay from your bank. In the lobby of their office in Tyler, a Tyler police officer is stationed there during all hours they are open. Not a security officer, a Police officer. Why? Because so MANY people utterly HATE Southern Utilities and have been burned and ripped off by them, they need armed police in the lobby at all times. The CEO and administrators are totally incompetent.

Absolutely the worst business I've ever had to deal with. Rude, incompetent employees. No way to…read morepay bill online, which would be a lot less frustrating if these dumbasses could send a bill out on time. Hate, hate, HATE this company. Would swap in a heartbeat if there were any other options.

They call you unsolicited and when you ask who is calling, they hang up. Very unprofessional.read more

Mark was super helpful and personable. I​ feel like communication and trust is​ essential in any…read morebusiness and I felt really taken care of with BeeConnectedNow. They took so much pressure off our plate which allowed us time to focus on the things that really mattered with our new home.

As a new Texas resident can I just say the way Texas handles its electric companies is STUPID. 100…read moreor so companies. Really?!? I am so happy I contacted BeeConnectedNow. Contessa helped me find the best electric company for my needs as well as the best Wifi provider. I highly recommend this small, woman-owned family business.

Trying to charge my deceased brother utilities after they were told the house was sold…read more The new owners need to buck up and pay for their usage.

Water was shut off without warning to thousands of customers during the big freeze (Feb 2021),…read morewhile the MUD claimed nobody's water was being shut off. (My neighborhood lost water service as 12:45am on the dot. Acvidental outages just aren't that punctual.) Now they are blaming their customers for their failure to resume service three days later, saying it's all being used up before it reaches us. The amount of dishonesty being exhibited is frankly amazing.

Compare power connected us with complete scam called Atlentex power. They did not turn the power on…read morewhen they said they would, we had to call a different company to get the power connected. We were out of power because of their failure to do what they said they would. Freezers defrosted. Had to get a hotel... And the customer service "supervisor"' told me to call back at 7 if the power wasn't turned on yet. Which is when they close. Total joke. Worst customer service I've ever dealt with

I would never used Compare Power again, please use ChooseTexas-Power instead (no hassles or…read morestress). I had the worse experience ever. They submitted my application 4 times to a Electric and it was flagged this interefered with my services being connected in a certain timeframe. I had to complete an application with another Electric Provider due to after 72 hours the issue still wasn't resolved on Compare Power end or Atlantex Energy end. Also, do not choose Atlantex or sister company Atlantic, the customer service is unprofessional, there's no first call resolution and they do not have the proper CSR experience. It was a hassle and very mentally draining. I would never known my services wasn't yet switched after being approved until I called the electric company, this was after sending in identification and lease for address verification, some I never went through with any utility company.

Get a generator. Even on a priority grid (so customer service says was the reason for so many…read moreoutages last year, that they needed to upgrade) that is supposedly tied to the new school in Mineola... Any storm, ice, snow, heavy winds... And even on random summer days with no issue... expect power outage. The only thing, as they claim, in "safe and reliable energy" is that it's reliable to go out

Wood County Electric used to be a good company to do business with, but when everyone went up on…read moretheir prices they did too. I've been walking around my house with a jacket or sweater on because I don't raise my heat above 64 and I only heat 3 rooms. Even then my bill runs over 300 a month. December's bill was over 400 and I don't even turn my lights to my Christmas tree on due to the prices. Once you get Wood County Electric you aren't allowed to switch to a cheaper electric company.

Just turn off my electricity and it is march 11 and due date march 24. Fired all of themread more

They've been working 6 days a week to clear the debris from the F0 tornado we had. They do a…read morereally good job of clearing trees and getting the lights back on, and I appreciate them.

Great service, average price. They had propane when Tractor Supply was out. We'll use McAdams from…read morenow on!

I called them to fill my tank they refused to come out. They said they required 100 gallons. I…read morehad them look up the tank, I bought 250 gallon tank at 35%. Is still 167 gallons. I know they can't fill it full. That was just an excuse not to come. I had to call another company. They put in 150 gallons ! I will never deal with McAdams again !