Said from a retired medical professional who was a subject in a 21 day study…read more HUGE REGARD for DATA INTEGRITY 1) Incredibly high standards for data, not just to the minute, but to the second dosing. 2) So many variables removed! Even personal care items provided, no personal shampoo or body wash allowed.. not true at other facilities HUGE REGARD for study participants from a HIGHLY PROFESSIONAL STAFF 1) Three physicians assures complete coverage. All are clinically perfect. 2) PAs are perfect, Vee could or should be a physician. 3) Nursing staff is a dream team, everyone cares about study participants and study integrity top to bottom at this facility.. cud is a standard in excellence and enthusiasm. 4) Even in maintaining and recording nutrition, ingestion time and amount are accurate. Santiago is a great example to show that great effort is made to hire people that are not just task competent, but who treat others with cheerful courtesy. 5) Even in study participant recruiting, there is exceptional effort to bring in great people, Mark sets that standard.. 6)No they did not pay me for this, in fact the only flaw I see in the system is that they do not promote themselves well, even the location/address is outdated here on Yelp!

CenExel is part of Atlanta Center for Medical Research (ACMR). The process and the study I…read moreparticipated in was great. That being said, I have been trying to be paid for my March 31st-May 9th participation in the study. Their pamphlets/contract state you are paid within a couple of days of your participation. I have been nickel and dimed. I have always had to ask for my payment. I had to contact the Independent Review Board (Advarra) to help me receive my compensation and on May 20th a few days after IRB contacted the study they paid everything, but $350. The $350 I am owed is because I participated in 13 physical therapy treatments and CenExel/ACMR only compensated me for 12 physical therapy visits. Unfortunately, I referred 3 people to the study. This was before they started playing hide and seek with my compensation. I have asked the Independent Review Board (Advarra) to inquire about the $350 they still owe me. The Independent Review Board will assist study participants when they have issues with a study process or management. I am grateful that the IRB exist. When they first started not paying and being unresponsive to emails, I researched what recourse I had when the study does not pay. I was hoping I did not have to contact them, but I was glad they existed and was there to assist me. I finally received the $350 0n June 6th. About 2 weeks after receiving the balance of my compensation I received an email from the clinical director Christy Carroll stating I was being released from the study (without receiving my final exam). I guess they let their feelings get in the way and kicked me and "do no harm" and "duty of care" to the curb. This study is the gift that keeps on giving. Here it is September 16,2025 and my participation in this study is like being in a relationship with someone that is mad at you for not letting them mistreat you. I had been feeling some aches and pains and thought it was just recovery. I obviously could not go to CenExel/ACMR with my concerns since I was basically thrown away for requesting my past due compensation. I asked about the final exam and was ignored. My PCP sent me for an Ultrasound to check for a blood clot, and they identified a Baker's Cyst at the surgical site. CenExel/ACMR would not have found the cyst in a final exam since they only use x-rays that identify bone not soft tissue, and they never physically touch the surgical site. Even though they threw me away like yesterday's garbage I did let them know that a Baker's Cyst is the result of their process. There is no right way to do the wrong thing! Here it is Nov 30th and the ACMR/CenExel never responded to the IRB inquiry about me not having a final assessment, my Baker's Cyst & the left side of my knee still being numb. The IRB never responded to me they received a response. I was under the impression that the study had to respond to the IRB, but I was obviously wrong. If there are no requirements for the study to respond to the IRB then what is the purpose of the IRB? Last week I was having a study interview with a different clinical research agency and they asked me had I been in any other study's and I told them I had been in one for my knee and I advised them that my knee was still numb. They were surprised that my knee was still numb from the nerve block 8 months after surgery. They said I might consider seeking legal advice. ACMR always said the numbness would go away they just never said when. Tomorrow, I am going to call a couple of law firms for a legal advice. Below is a picture of my knee after they took the staples out. I don't know if the surgeon Dr. Gupta or the receptionist stapled my knee closed, as you can see, they did a horrible job. I am lucky I did not get an infection with the gaps between the crooked staples. I have also included a photo of the commode with no safety bars and the food from the gas station they tried to feed me as a 3-day inpatient.

Excellent care. Nursing staff was attentive Jeff Gregory is the man was who is there to help…read moreanybody nurses? Patients, if you needed something, Jeff would get it done.

Father in law was admitted here unresponsive. Only one person at a time is allowed in the emergency…read morearea. Big NO NO.... And reason for low stars is that we were told by the rehabilitation center where my father in law was getting dialysis that he possibly had a stroke. Upon review of my father in law, one side of his face appeared to have Bells Palsy. When the nurse was asked if he had a stroke, she replied with oh no, who told you that. We tested him and h didn't have one. He literally just got there and in that hour they did NOT draw blood. How did they determine that he did not have a stroke without reviewing his troponin levels? Smh. I know an EKG isn't going to show them anything but current rhythms that may be cardiac related at the moment. Two days later after being asked again they wanted to order an MRI stat but he is claustrophobic and they didn't have an open MRI machine so he couldn't have one. This is upsetting that this place can operate and still operates with all of the incorrect methods they use to treat patients. Parking is crazy for the ER area. It's not really noted where to go. It's pretty dingy inside. I'm not sure how JACHO has allowed this place to remain operating. Gardena Memorial and their big partners need to really clean up. This is embarrassing. Thankfully he has transferred out from this place. The reviews are true. Go anywhere else but here

My mother was at this facility for a period of two weeks and with out a doubt this has been the…read morebest place that she ever stay for a medical and rehab assistance Every member of this facility has a high regard for Treating patients with respect and dignity My family and I were extremely pleased with the way they operate this rehabilitation center Every patient had a smile on their face and the environment was very pleasant. My mother was extremely happy and pleased with everyone she came across. Again thank you very much for your assistance in taking care of my mother in difficult times!!!y

I had the best body and scrub massage. The facility is very clean and the staff is nice.read more

I visited this establishment for 2 MRI's forms were texted out to pre-fill out and was checked…read moreright in. The receptionist was polite, and accommodating. The 2 MRI's lasted 10 minutes each and were done with the "open" machine as I am extremely claustrophobic. The MRI staff made me feel comfortable during the entire process. I would highly recommend this establishment for all MRI needs. Excellent customer service and experience.

Great experience. I was in and out in no time. The staff were very professional abs friendly. The…read morefacility is clean and plenty of parking .

Employee Ruben at the Front Desk is an EXCEPTIONAL employee who gets the job done! He's quick to…read moreassist you and is VERY PROFESSIONAL,kind and caring. ARk Clinical Research made the Best decision to have Ruben on their Team!

The staff were tremendous in helping navigate thru my experience, special kudos to…read moreYamil,Yasmin,Stephanie and Dr Navarro. If Yamil wasn't here I wouldn't have been able to complete my application in the first place.

Updating this review after my dad's second stay here.I'm forever grateful for the care he's…read morereceived at this facility, once again. Every time we come, the staff especially the administrative team are incredibly helpful and supportive. You can really tell they want every resident to feel their best before leaving the facility. They even include families in activities with the seniors, like arts and crafts and baking, which makes the experience feel warm and welcoming. My dad wanted to give a special thank you to the entire team, a shout out to Mylene, Jayleen, Patty, Sophia, Araceli, Mary, Rosie, Rosix, Jennifer, Taylaa, Miranda, Sylvia, Anaya, Roneisha, Darnisha, the two Jackies, Ashley, Jamie, Gabby, Verma, Heidi, and the two Roberts. We truly appreciate all of you!

This place is disgusting my mother was there and ended up with multiple infections. They even asked…read moreher for her debit card information and she wasn't in the right state of mind at the time that they asked her and then they started charging her bank account with unauthorized charges.! be careful don't become one of their victims! 100% unauthorized!

The staffing here is great never had a problem cna's are great I just want to thank them for…read morehelping me so much I am now able to transition home thank you Bell.

I've been working as a staff member for over a year I was…read moreimpressed by a good hospital. Employees and nurses are also friendly and the hospital itself is familiar to patients.

I spent 3 months there as a patient after a fall and spinal surgery. Everyone there was so nice…read moreand professional. The nurses and CNAs were always helpful. The physical and occupational group there are exceptional. They were the ones that got me up and walking again. Everyone was instrumental in my recovery but Jon Silva, PTA worked with me a lot and we concentrated on the little things that people usually don't think about when they're healthy. I appreciate all the hard work that Jon and the others put in to help me reach my goals.

I did a Walk Through of the Facility. Very Beautiful Place…read more Very clean, Friendly staff. I don't think I have to look any further for a place for my loved one.