Unbelievable service. Glad to recommend will go back. I need to say more but you can really trust…read morethis business.

Amazing service - quick and informative, Zia was excellent and very friendly, easily managed 5…read morecustomers on his own while doing my screen repair

What a great team husband and Wife It feel great to support…read moresmall businesses that make this economy grow Had a cover and screen done within 15min

From the owner: Founded in 2015, Mobile Klinik is Canada's trusted full-lifecycle destination for phones, tablets,…read moreand more. To support our vision for a more sustainable world, we help savvy consumers get the maximum value out of their technology through certified repair, refurbishment, and resale. By providing an alternative to buying new every 2 years and making it more convenient to repair vs. replace, we are committed to making a positive impact on the world, one device at a time. For more information, visit mobileklinik.ca.

My heart sank when I heard my Pixel 7 phone hit the pavement...I knew instantly, by the sound, that…read moreit was going to be bad news this time. It was. The screen protector was shattered and the phone was black screened...ie, dead. After removing the shattered screen protector, the actual screen didn't have a scratch on it. After working on it for a while I was able to get the screen to turn on, but it was damaged in that it had a big white line and a large and growing purple bruise moving up the screen. The screen would not respond to touch at all. My heart sank. I've had smart phones for years, dropped them on occasion, but never broke one until now...and of course, the warranty had run out a few weeks ago. After spending the evening researching repair places, I decided to drive clear across town to Cellular Magician, on Dundas. I'm glad I did. The reason I decided on going there, was from reading the reviews, in particular...the one star reviews. I was impressed that Chad took the time to answer each one and give a clear explanation to each complaint. I've worked retail and know you can't please everybody, 100% of the time...no matter how hard you try. I also know enough about electronics to know when the responses are honest or not. Anyway, I was impressed by his thoughtful and truthful responses. Back to the phone...They had the OEM part in stock and I was told that it usually took about 2.5 hours for the repair. He also gave me a tip on getting back across town without hitting all the road construction, which was GREAT advise BTW. The phone was ready for pick up just short of the 2.5 hours!! Nice!! But did it work as it should? It sure did. It was as good as new. Not a scratch anywhere and the screen, finger print access, face recognition...everything worked perfectly...and all data intact. To say I was thrilled is an understatement. Hopefully, I never break another phone, but if I do, I know where I'll take it.

At this point, it'd be zero stars if possible. For starters, the owner is rude; the way he speaks…read moreto people is very unprofessional, and he sounds unhinged. As far as my phone is concerned, we've taken it back 3 times, and the phone still isn't fixed. First it was the screen, then it was the charging port, then it was the mic. I'm over $300 into a phone that's barely worth that, and it's still not fixed. The phone's screen still isn't working right; it still glitches out, can't click on things at times, and it blacks out periodically. When it's on speaker, the other end gets a ton of feedback, which wasn't happening before. And nothing was wrong with the charging port before, but for some reason they said it needs to be changed. I've called back and explained all this, and they just say that there isn't anything they can do. I'm willing to put up with not diagnosing the problem properly the first time; it's not a great sign considering it's like 50% of the profession, but I get that not all problems are created equal and it can take some work to properly drill down to the problem, but 3 "fixes" and it's still not fixed is getting to be a little much. I'm not willing to deal with rude service, specifically from the owner. I've gone to them for years as problems have occurred with my handheld devices, as they're just around the corner; however, there are so many places to get a phone/tablet fixed in this city, I think moving forward I'll find a different place. Other places are just as quick and cheaper without the attitude-filled owner, especially if they're using less-than-quality parts, which may be the issue here.

Fixed my iPhone 13 screen here. The technician was knowledgeable and also provided me with lifetime…read morewarranty!

From the owner: Welcome to UniverCell Canada in South London! We are your one-stop shop for smartphone, game…read moreconsole, and computer repairs. We also offer a wide range of device protection accessories, such as tempered glass screen protectors and phone cases from top brands. Please choose from our selection of brand-new phones and certified pre-owned devices. Our priority is customer satisfaction, with a "No fix, No pay" policy, lifetime replacement warranty, upfront pricing, and a commitment to quality service. Visit us today for all your digital needs!

The guys is a joke. $350 to replace speakers that didn't work!! Then I go back for phone I left…read morethere for "a long time" and he told me it was gone and kicked me out of store. That's the owner!!!

took my backup phone in because the sim was stuck in the tray. charged me 45 bux only to disccover…read morewhen i went for a new sim that the tech wrecked it getting the card out of the tray. now wont initialize nor read the sim card. good luch getting your money back also. Very rude to me.