Bad website. It doesn't direct a customer to the right spot. There is a roadblock at every turn…read more It's difficult to get hold of someone who knows how to help. They just seem to pass the buck. Employees need some serious training.

While Garden Valley has great internet speed options, they are overall a subpar ISP. Their customer…read moreservice is lacking, has poor communication, isn't proactive when scheduling installations, and is not technical whatsoever. Their website looks and functions like a throwback site from 1999 requiring users to download pdf's to find out pricing and doesn't list tech support contact info. Their prices are extremely high, and worst of all, they force a land line on their customers despite the fact it's 2015 and no one uses land lines anymore. But, because they're the only connection option for so many people, they can force their archaic business practices on their unfortunate customers. Garden Valley Telephone Company makes Comcast look like saints. A few free tips: 1. List your prices on the site. No more pdf downloads. 2. Unbundle mandatory land lines. 3. List the tech support phone number. 4. Post a support faq for users with simple troubleshooting steps. 5. Communicate with your customers on eta for installation. 6. Communicate tech support status with customers rather than letting issues fall into a black hole of despair and confusion. Join the modern world. It's not 1999 anymore, yo.

My phone screen cracked and I was told itd be a couple of days to repair. A week and a half later…read moremy screen was replaced w a screen that doesn't genuinely fit my phone. Within 72 hrs of it back in my care the screen went black. I was without my phone for another 2 weeks. They gave me $30/$380 back for the inconvenience. I tried to leave things at this. But my phone screen stopped working again, I take it to the UND IT and they helped me on the spot. I'll be calling in the morning to see if I can get my full refund. Why spend almost $400 on a repair that isnt going to last 3 months?! A college student with no phone during midterms for 3 weeks? Shameful. The lack of communication played a vital role.

I never have given a bad review as everyone has bad days & i support all local businesses. But I…read moreBrought my phone in on Wednesday and the guy at the desk said it would be done in a day or 2, it was just a cracked screen which takes an hour to replace, so I said i guess that would work. I did call them late Thursday and they said it should be done tomorrow. I called at 1:30 the next day after no updates and he said they were closing early and it wouldnt be done until Monday morning. Monday came and still no call, so I called and they said they were very busy and it would for sure be done on Tuesday morning. Well Tuesday morning still no call so I called at 3pm and they said it would be done in 30 minutes, i told him to call me asap when its done!! Waiting until 5:45 and after no call i called back again and he said its done but they close at 6pm and i would have to pick it up Wednesday, I jumped in my truck and got there at 5:55 and got my phone. It worked properly after i charged it in my truck. I use my phone for daily work, had a funeral and a wedding this weekend and other things I normally use my phone for so getting it back on Friday was a stretch but 6 days to fix it was much to long.

My go to place for different size batteries at a good price with many on sale! Staff has always…read morebeen helpful.

Wellll, they seem to put a monopoly on Batteries here in GF & you can't get them from best buy…read more. you need to go here. If you need something urgently they will probably have it, however it is much more expensive than if you order it online. So, a bit pricey. Sales people were normal. Not mean, not particularly friendly either.

A dying company? I started with their web site, where it wouldn't budge, insisting that I didn't…read moreknow my zip code. Next I dial their phone number, listened to a lot of legal crap, and then tried to figure out how to reach "sales". It feels like the last thing they want to do is sell stuff. Finally, talking to a clerk, after not being able to get the order straight after five minutes, I hung up and phoned Mouser. What a shame, as Digikey was once a nice company.

I placed an order using my credit card but it was questioned because they want a copy of my…read moredriver's license, passport or legal identification card. I have used this credit card to purchase items from many different vendors and have never been asked for an ID check. When I called customer service, they said their procedure requires ID verification before they will process a credit card transaction. I cancelled this order because this policy makes no sense, no other company I have purchased from does this. I am uncomfortable giving them a copy of my driver's license due to the amount of identity theft that occurs. I do not recommend Digi-Key.