1. Cellairis

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Pueblo, CO

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Cellairis

1.8 (5 reviews)
Open • 10:00 am - 7:00 pm

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Integrity Device Repair

Integrity Device Repair

(7 reviews)

I would leave zero stars if possible. Integrity is a crazy word to use for this business…read more I have been trying to get a refund from the service for months and keep getting ghosted. Michael, the owner, 'fixed' my phone screen and left its unusable. I couldn't take photos , make calls, and the touch was not calibrated. I messaged michael a few times to get the problem fixed and he either a. Did not respond to me b. Tell me he'll come at some point in the day and did not show up. I understand he runs a business but I can't sit around all day day with a phone that doesn't work that I use to talk to people I work with. After no luck I went to get a new phone because my bosses were not happy I couldn't answer the phone. The guy at the Verizon store informed me that my account and Phone are blacklisted from Verizon because the pins on the eSIM were bent/damaged that indicates attempts to jail break the phone.... I messaged Michael again for about a month trying to get my money back and he a. Either would make some story about how the refund wasn't processing or b. YOU GUESSED IT not respond to me I truly do not understand how someone can run a business like this breaking peoples property and not have the INTEGRITY!!!!!!!!! To own up to mistakes and just process a refund. Customer service was abysmal. I had to buy a new phone and he isn't giving me 500$ for a service that didn't meet a standard. I told him he could have the part of the phone back for the money.

I need to replace the battery in a pair of Beats headphones. I called Integrity Device repair and…read moreMichael arrived within an hour - that is exceptional response. Michael looked at the headphones and gave me an itemized quote - x amount for parts and y dollars for labor. The cost to replace my battery was more than the cost for a new set, but that's not my point. What impressed me is that Michael laid it our clearly and professionally and actually recommended that i just get a new pair. While I didn't have Integrity replace the battery I was very impressed by Michael's honesty. His company name, "Integrity," is very apt. I will call Integrity the next time I need an electronic device repaired. Very impressed!

Itech Doctors - Located in Pueblo Mall near food court directly in front of VERIZON WIRELESS.

Itech Doctors

(2 reviews)

Horrible company!!! Do not go here. Had my iphone and Ipad screens "fixed" by this company while on…read morevacation. By the time I made it back to Los Angeles BOTH screens were broken. The iphone screen had a HUGE yellow circle on the top left hand corner. They Ipad screen has dead spots throughout the screen. Contacted customer service and they said that they didnt have any locations in California so there was nothing they could do. I asked if they could send me a new screen and they said I was out of my 14 day warranty. So basically these guys have crappy products and do not stand by them. The guy on the phone was a jerk and just said sorry, we took your 240 bucks and there nothing you can do now. Well I had to go get both fixed by a reputable company that cost me an additional 175 bucks. Stay away from this booth, they do not stand by their products and cost me WAY too much money and time.

I don't know how they are still in business. I paid 170 dollars for them to order a part and fix…read moremy phone. They said the part would be in in 3 to 5 business days but after two weeks they had run out of excuses for why my part wasn't there and finally admitted they had never ordered the part. Within ten minutes of me being there, there were five other groups with the same problem. People are paying for the parts and the service of getting their phone fixed ahead of time and then they don't even order the part after weeks???! I as well as others who were there complaining asked for a refund and finally they agreed to have a check sent in the mail for my refund but I still haven't received it and they ignore all of my phone calls. I've called probably 20 times. There is another review on Google of this place that some poor girl said she caught them looking through her pictures and videos when they were supposed to be fixing her phone. The mall did nothing about any of these issues. This company is a scam do not give them your money. They are obviously doing something else with the money and fixing phones here and there to make it seem legit. I wish I could give negative stars.

Cellairis - cellphoneaccessories - Updated October 2026

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