My boyfriend and I were looking for last minute massages on New Hears Day. They got us in…read moreimmediately. Such a great massage, you definitely get your moneys worth. The 2 women working there work extremely hard to ensure you enjoy your massage.

Sophie and Lisa gives a great massage after a hard day at work.Let them make you feel relaxedread more

I was a walk in and had to only wait a few minute. Ethan was my message therapist and was…read morewonderful. I have to admit I was hesitated to have a male therapist but Ethan was very professional and made me feel comfortable .

I called the day before to make an appointment. It was immediately obvious that the person…read moreanswering the phone didn't understand English. I asked for 2pm tomorrow. "Yes," I think she said. I asked how much for one hour massage? "$80," I think she said. And then she hung up. No "goodbye", no "see you tomorrow", no "thank you." I showed up at 140pm for my appointment. My day had gone smoother than anticipated and I was running early. I was prepared to wait if necessary. My showing up early seemed to blow her mind. She said "You call yesterday?" "Yes," I said. She kept saying I would need to wait until 2pm (I think). Okay, no problem. Then, she came out and told me I'd need to wait 30 minutes (I think). Okay fine. I believe she was eating her lunch in the back room and kept coming back out to check on me and make sure I knew I'd need to wait. It was disconcerting because there was a lot of words I didn't understand. In a bit, she came back out and said "One hour." Now, I'm getting mad. I said "I have to wait one hour?" "Yes," she said. I sat there a minute thinking about it. I finally decided no, I will go somewhere else. There was one other person in the place getting a massage. There was a door open and I could see a fully naked man lying there. They didn't even try to be discreet with him. Every time the lady asked me a question and I answered her, she would go back to the room of the other person getting a massage and talked to that massage therapist. They would raise voices and get all excited and then that's when she'd come back out and tell me another time I needed to wait. I'm sure the guy getting a massage really felt relaxed with all of that hullabaloo going on. I started putting my earrings back in my ears and getting ready to leave. This seemed to light a fire under her. She then says "One hour massage?" I said "yes." She asks for my $80. Wait. I usually pay AFTER my massage everywhere else I go. Nope. She needs my money now. I'm paying by credit card. There's a $3 fee. Great. Love that. Not. She insists that I go ahead and sign the receipt now. I said "What about the tip? Don't you want a tip at the end?" She doesn't understand. I blew it off. Let's see if a tip is warranted, I'm thinking. So far I'm not impressed. She tells me she needs my ID. "Why?" I asked. She doesn't say. She says "Need ID." I hand her my Texas drivers license and pray this isn't some kind of scam, identity fraud, something sinister. She keeps it for a very long time as she writes down everything on the license. It was making me very nervous. Why does she need this? She motions for me to come now for a massage, not in one hour. I said "So you're ready for me now?" She said "Yes" as if the entire aforementioned broken conversation didn't just happen. I was so confused and flustered. This was a Christmas present from my husband that I was just now taking advantage of. He didn't give me a gift certificate for any specific place, just a note saying go get a massage whenever you want, his treat. He knows it's my favorite way to pamper myself, but they're expensive. I don't do it often. We are full-time RVers and travel the country. It was kind of a big deal to splurge on myself on this day, but Ft. Myers seemed the perfect place to get super relaxed. I go back for the massage. I've had probably 30 massages in my lifetime, and they usually come with some sort of instructions. The massage therapist usually says something like "wear whatever you like or don't. Lie face down, OR we'll start face up. Do you want a full-body massage or just concentrate on back and neck? hips? Something else?" Nothing. No instructions. She showed me the room and left before I knew what was happening. I stripped down to what I was comfortable with, and laid face down on the table. She came in and started working on me. She must've eaten her lunch very quickly because I kid you not, she burped the entire time she was massaging me. It was gross and disgusting. I know she thought she was doing it quietly, but she was not quiet enough. She gave a great back massage or I would've said something about the disgusting burping. Also, neck and shoulder massage was wonderful. I felt she had used at least 40 minutes on all of that. I was getting nervous. Does she know I want arms and legs done too? So I looked up and asked "Full body massage?" She says in broken English "I don't understand." I said "Arms? Legs?" She said a little flustered that I'd need to turn over. Okay, then tell me that. I cannot read your mind. And obviously, she can't read mine. She did a really crappy job on my arms and legs. She was over me and I could tell. I was frustrated about this and quite over her too. I came in to get the full zen treatment. Had she been really nice, accommodating, not burping, I was ready to pay for an hour and a half, maybe two hours.

I went to this massage store and honestly, it was one of the best massages I've ever had. The whole…read moreplace had such a calm and peaceful vibe. I felt relaxed the moment I walked in. The massage itself was amazing, super professional and really helped me release a lot of tension. What stood out the most was the staff. The worker who helped me was not only really skilled but also incredibly beautiful and kind. She made me feel so comfortable and welcomed. I'll definitely be going back!

I have now been a couple times and gotten a 1 hour massage each time. I found both of the ladies…read morepleasant and not rushed. They did deep tissues and I was better for it shortly after. I found the place clean and ready for me, the 2nd time I called and made an appointment and walked right in to a room. I will return without question to this spa.

Lizbet was professional, friendly, very attentive, and the massage was amazing. The atmosphere was…read morerelaxing and soothing. Lizbet inquired as to what I specifically needed and integrated it into the combination massage. She also scheduled me quickly and conveniently. I can honestly say this was in my top 3 massage experiences ever and I will definitely be coming back...no groupon needed - her rates are reasonable and well worth paying full price! Highly recommend, five stars!! Thank you Lizbet!

Had a massage with my daughter. What a fantastic experience that was. I've had massages plenty of…read moretimes. Never has it ever been this thorough. I left there feeling amazing and so did my daughter and we are so thankful. We are so thankful.

What an amazing massage! I am quite a regular when it comes to massages and have had them in many…read moredifferent places, and I must say JUDY provided the best massage I have EVER had! Her knowledge of pressure points, areas to focus on, stretching and relaxation techniques are beyond compare! I will absolutely be back and I will most definitely request her! Truly the best! My 91 year old mother in law and 70 year old sister in law also thoroughly enjoyed their massages. They both presented with their own issues of mobility and specialized needs and the staff were very accommodating, helpful and skilled when it came to their massage experience. I am 43 and I felt they were able to accommodate each individual and their needs. This is truly a place for everyone!

The experience was great! Full body work and relaxing. This is my spot when I'm in town.read more

High recommend!! I get massages often and this place is where you go when want a strong solid…read moremassage. It's not fancy but clean and got a wonderful massage from Olivia. She's amazing

very relaxing right on time with my appointment very clean and comfortably and friendlyread more

The atmosphere is very relaxing. The therapist listens to my needs and response accordingly I…read morereally enjoy my massage here.

5 stars to the staff, masseuse, and massages! Jeri was a sunny, friendly, and lovely masseuse! Did…read morea couples massage with my husband and he also thought Chloe was great!! The staff is welcoming all through the visit- in and out of the locker rooms. The accommodations were overall great (just wish they would have had a few more things like womens face wash, face lotion, and a bathing suit dryer), but overall was very pleased getting ready there for my evening. One thing I think could use improvement was the ambiance of the pool room. Overall seemed clean but I was incredibly distracted by ants all over the ledge and floor of the pool room. (I even saw one in the showers) Again, facilities overall were very clean but the ants just threw me off. I also feel the pool room could benefit from some candles or "warm" elements.

This hotel is one of the nicest I've ever been to, so you would think the spa would match the level…read moreof excellence . I had a group I booked for a birthday party. It's like I had to beg for great customer service . Champagne is supposed to come with the experience and you don't get it unless you ask. The when you check out one associate gave a piece of chocolate and the other did not . it's just so many things that could make this a five star experience and it fell flat.