My bike chain broke and everything was in desperate need of a proper tune up. After going to a…read morecouple repair shops a few months prior and being ripped off while receiving shoddy work (beware, Bicycle Workshop on Ocean Park is the worst!!!) I decided to look elsewhere and gave this place a try. Ryan did an incredible job!! He aligned everything, replaced my brake pads, lines, shifter and even cleaned my bike. Now it rides smoother than butter. The cherry on top is that their pricing is reasonable as well. I dropped my bike off looking tired, dirty, and overused, and picked it up looking immaculate. Every detail had been cared for, and the ride quality was transformed. It feels refined, responsive, and a joy to ride. The level of craftsmanship and care truly exceeded my expectations. Clean, organized and professional one stop shop that I highly recommend. Thanks again Ryan!! Appreciate you

Do not bring your bike for repair here. I had a busted axle so brought it in. A few hours later…read morethey text me to say the frame is broken. When I come pick it up, it's in much more disarray than when I left it. Seems like they broke it and are blaming it as it was already being broken but it gaslighting me as it was in no way the same shape as when I brought it in, even if worn, at least they should own it since how else can the frame break unless I was hit by a car. They then said they tried to send me photos and when they showed it to me in store, it was conveniently broken so no one can see the photos. Avoid.

Our group wanted to experience the Venice and Santa Monica Beachfronts by bike. We had originally…read morescoped out the area about two years ago, when we walked south from Venice Beach to the pier and back. This time, we were hoping to rent a 4-person Surrey Bike, but Jay's Rentals doesn't carry this type of bike. The person at Jay's kindly referred us to Ray's Rentals (off Washington Blvd and close to the pier) for a better chance at finding and renting a Surrey Bike. This was too far to check out since we had already paid for a whole day of parking close to where we were now, but it was a nice gesture to be pointed toward a place that might rent the type of bike we had in mind. After browsing the selection of 3-wheeled E-Trike Carts that could accommodate our party (2 adults; 2 kids), we decided to try out a larger one with a shade canopy. It was priced at $80/hour. The fit with the bench seats was a bit tight, but it was doable since the kids were both ages 10 and under and one of the adults was more on the petite side. For reference, the front bench (for the driver) is best for one adult, and the rear bench can probably fit two adults. Our positive interaction with the person at Jay's continued throughout the payment transaction, paperwork signing, and offer to take our photo on the E-Trike before we took off. Also, we were ready to go on our way about 10 minutes before the hour, but Jay's Rentals rounded up our time, so we received 1:10 in total. It was an all-around pleasant and smooth transaction. During our rental period, we were able to ride north to a spot just a bit past Santa Monica Pier (where the beachfront homes start again) and all the way back south past Jay's Rentals to the Venice Beach Pier before we returned. For the duration of our trip, the E-Trike's battery never dropped below the full reading of 3 bars and it performed well. Our E-Trike Adventure was a lot of fun and very memorable thanks in large part to Jay's Rentals.

They have all your beachside rental needs from roller skates, bikes, to surf boards…read more This store is jam packed with rental goodies and it's right next to the Venice boardwalk for your convenience. Give them a try!

I strongly recommend this bike rental location on the Santa Monica Pier. Amalia helped us and she…read morewas extremely friendly and welcoming. The bike ride was fun and we really had a great time.

These bikes are in horrible condition. They're old and clearly have not been serviced. Myself and…read moreanother person in our party fell due to the tires being worn out and slippery. Get there early and rent from another location. There's actually another place right down the street and way cheaper and in better quality.

The workers were kind and efficient! There were many bike options and helmet options. We thoroughly…read moreenjoyed using the well maintained bikes down by the ocean. I would recommend this bike rental establishment and hope to come back soon!

We booked an e-bike group rental on 9/20/25. One of our friends was reluctant--she is not a bike…read morerider, and expressed concern with getting a properly sized e-bike because she is 4'11". My husband called Unlimited Biking to verify that a small e-bike would be available. He was assured on the phone that it wouldn't be a problem. When we arrived, we were informed there were no small ebikes left and only "...the New York location had them..." ????? I am not sure how that was relevant, as we were in California. The e-bike did NOT fit my friend (big surprise), and she had to ride a regular bike that fit her while the rest of us had e-bikes. It was not the experience we were hoping for.

Not the greatest of service (to the dudes at the register. The man actually handling the bikes was…read moreamaze) but since it's a chain, just go to the one down a few meters if service is an issue for you. Ended up being about $44 for two hours, two bikes (one with a kid seat attached to the back). Not bad... Considering you can purchase an ice cold coffee next door at the connecting cafe. Bikes and other rental materials were in good condition. Meh.. I've attended better bike rental spots. **Cash Only & ATM on site with a $3 charge

Great neighborhood bike shop located in the heart of Santa Monica on Main Street. Staff were superb…read moreand the shop pooch was the cutest! Great selection on bikes and also a top notch service center to help you with any repairs or maintenance.

I had a disappointing experience at The Bike Shop in Santa Monica when I brought my bike in for…read morerepair and a tune-up. They did not provide me with a price upfront, stating they needed to check on the cost of parts. My bike was kept for several weeks as they claimed they were looking into the parts. Throughout this time, they seemed confused and disorganized, and their fast talking made me feel like I was being given the run-around. When I finally visited the shop to check on my bike, I found it in poor condition--dirty and with parts missing. They asked me to wait while they quickly reassembled it, but it was still not clean. To my surprise, they presented me with a bill for parts I didn't even need, and I was never contacted about the costs beforehand. This experience felt like a total rip-off, and I have decided not to return to this shop in the future.

Picked up my bike at home, called me a couple hours later with a fixed flat tire - awesome!!!read more

Easy pick up and drop off great bike . He even let us keep the bike and return it to his house lateread more

I just wanted to give this great bike shop a 5 star plus,I bought a Purple Gary Fisher there in 98'…read moreSteve put cool ram handle bars and the gears on the handle bars I cherish this bike to this day it hangs on my wall like a piece of Art that it is,Steve was always very kind to me for repairs and I always sent everyone to his shop. So Bravo to The Beverly Hills Bike Shop. And STEVE.

Yikes. The work is great but the manager or owner was constantly picking apart his staff. I felt…read morereally bad for them. The first time we came in he was screaming at one staff member in front of me and then when we came back he was blaming another for his own mistake. Overall the work was good but it pains me to see staff treated so poorly. The other thing that was a disappointment was I was told my bike would be ready on a specific day. When I arrived one day later to get it the owner had zero memory of me and, of course, had not even touched the bike. I got the sense that this is incredibly common at this shop as the staff privately asked me who told me it would be ready and then rolled their eyes when I said who as if this is so common. Lucky I took a photo of the receipt (only once I could produce it did my bike appear).