Infestation with SCABIES! Work through an Agency; Did a walk through with one of their employees on…read morea hall that I was assigned to; The employee informed me of every other resident has scabies. Had they informed me before accepting my request, I would have canceled my assignment. I chose to leave and did. Of course mngmnt got upset that I left but Hun couldn't get as upset as I would've been had I caught scabies and took them home with me. How are you going to report me for me not wanting to catch scabies? Theyre so cold, they didn't even have the residents on isolation. The Aid tried to tell me, that I had to put the isolation setup outside the room. Mind y'all, this after 6 pm. So, you mean to tell me, that y'all went all day without having these residents on isolation? Stay Away!

This was an excellent experience! Made sure family and patient had all the skills and peace of mind…read moreto send our loved one home. Staff friendly and truly cared. Went out of their way with insurance company to make sure we received ALL the benefits we were supposed to get! I HIGHLY RECOMMEND THIS FACILITY. I would not recommend anywhere else!

I can't say enough good things about Texoma Healthcare Center in Sherman, TX. From the moment we…read morewalked in, it was clear that this team genuinely cares about the people they serve. The entire experience, from the type of care provided to the day-to-day interactions, was consistently excellent. The level of support here goes far beyond basic care. The staff takes time to understand each resident's needs, routines, and personality. They don't just provide care. They build real, meaningful relationships. Every interaction felt intentional, patient, and respectful. The quality of care is outstanding. The nurses and aides are attentive, compassionate, and incredibly thorough. They communicate clearly, follow through on every detail, and treat residents with dignity. I always felt confident that my loved one was safe, comfortable, and truly looked after. The transition into the facility was seamless. I worked with Kendra in Marketing, Valerie in Admissions, and Stephanie in the Business Office, and each one of them was exceptional. This team is amazing. They were professional, kind, and genuinely invested in making the entire process smooth and stress free. You can feel how much they care about their clients and their families. Texoma Healthcare Center exceeded every expectation. If you're looking for a place where your loved one will be treated with kindness, respect, and real human connection, this is absolutely the place. I am incredibly grateful for the care we received.

Well considering my father is there for Rehabilitation, he still has to deal with the nursing staff…read moreand I can tell yall this do not take your family members to this place yes PT is awesome but as for the nursing staff they will ignore your loved ones calls for help, they are rude and very very unprofessional, they won't follow orders when it comes to your loved ones medications and if you happen to ask for help for your loved ones yourself you will get attitude and huffing and puffing! They allowed my dad to stay in the same dirty clothes as from the day before and that's just a big HELL NO FOR ME!!! SO PLEASE DO NOT PUT YOUR LOVE ONES HERE!! I'm just glad my father is just there for physical therapy I would never allow him to stay in a nursing home especially this place

I have not experienced care as a patient. However, I am a registered nurse and I have had my…read morelicense stolen by a "nurse"/person whom began working for this company. The company did NOT provide adequate licensure verification. Not only did they allow someone to practice without a license (but likely a suspended license), but they allowed someone to care for CHILDREN under someone else's nursing license. The Texas board of nursing was notified of this situation but please beware and please ask any company how they verify licensure. Please protect your children.

I SO want to give AOC a 5 star review. BUT, their scheduling department is the absolute worst. The…read morenurses they send are great. The office however, is lacking. I've been promised a call from their branch manager for weeks. She's never called. They keep sending multiple nurses to fill the same shift. I call and make a schedule request, and it's ignored. I have numerous people texting me from the company, many of which don't identify themselves. They call and want to put so-and-so in a shift and as it turns out, that spot is already filled. Lo and behold, everyone shows up for that shift. I am the one who has to send someone home after they dealt with Dallas traffic to even get here. The nurses get 5 stars. The office does not.