Shout out to the staff at Cedar Valley Resort, especially Lucas! Recently we were biking the Root River Trail and heard the sounds of laughter and fun coming from the Cedar Valley Resort. The place looked so inviting. The first things I noticed were a sand volleyball game going on, ladies out riding bikes around the trail in front of the resort, a caregiver and child out for a walk on the trail, a fun giant chessboard game on the yard, beautiful well kept cabins, well maintained grounds, and very organized area stocked with bikes, kayaks, tubes, and supplies while riding up to the convenience store and office. Attention had been paid to every detail from signage, to landscaping displays, and definitely to the training and choosing of staff. Every member of staff that we spoke with treated the resort as if they were the owner and we were their most important client. That kind of hospitality training is hard to come by and rarely seen. This place is a gem and the offerings that go along with it are breathtaking. Scenery for nature lovers, photography, birding, and artist refuge for painting. Trails for biking, hiking, and snowmobiles. Water activities whether floating, kayaking or fishing. Within blocks or a few miles of museums for history buffs and a block away from world famous homemade pie that is absolutely delightful. There is absolutely something for every person of any age.
Then to absolutely top it off, Lucas, from the convenience store office after hours delivered our keys to us at our campground that we inadvertently left when we stopped on our way back to our campground in neighboring town. With staff that goes above and beyond like that for people who they met for 10 minutes and remember them from the numbers of people who come through every day is astounding ... Well done Lucas, your generosity and kindness moved your 5 star resort to an over the top resort that has no competition. You have a loyal fan base that is willing to spread the word far and wide. read more