We have always had excellent service and attention paid to us at this hospital, bravo to the…read moremedical staff! I also wanted to emphasize how Fantastic the food service is at the Grille there. We had the Strawberry Shrimp Salad and the Pork Sammie, served fresh and very quickly along with small portions of our favorite Ben and Jerry's ice cream and tasty ice tea. This was the BEST meal and service we have EVER received in a hospital facility and rivals the finest restaurant! Really! The service provided by all the staff was enthusiastic and genuinely helpful! Great Job

ER kind of sucks. They want to make sure that your paper work is done regardless of your injuries…read more My daughter has a cut and broken and it took them over an hour to get it worked on after I drive to the hospital.

The providers are good. However jonna the "mom" is a terrible person and treats the staff horribly…read more The brother Jason is so lazy he can't show up before lunch every day. He thinks he's a general contractor but I won't let him build a dog house for me. They rent out a bunch of property that is questionable at best. The mom and Jason are so toxic to the company. The downfall is coming!!!

If we could give Peak Professionals office staff less than a 1 We would! I must say Dr. Peterson…read moreis great 4+ stars and we are very happy he separated himself from this practice! We showed up for my husband's appointment and all the lights in the front desk area and lobby we turned off, very dark. No one at the front desk. We waited along with another patient after us for 10 minutes, even though we heard laughing and talking in the back area. When we were finally noticed we gave the front desk person my husband's new insurance card, which did not require a copay. She ignored the card and would not enter it and demanded the copay due from his old insurance or we couldn't see the doctor. We were never reimbursed for the copay. For my husband's follow up appointment we had to cancel which we called the morning of the day before his afternoon appointment. We then received a no show bill which we questioned and were told that we didn't leave a message but texted them after 5pm the day before. We told them evidence to the contrary which the billing person didn't accept. Being a healthcare professional I know they are able to do better if they wanted to! Run do not walk from this practice!!

I really love my local hospital!…read more Whenever I come here the check-in process is always so easy and seamless...even pre-Covid. When I first walked in they had a desk and team that took my temp and asked a few health questions. I was good to go so they gave me a wristband so I could proceed to my appointment for proper check-in. Once I got there, they had a lovely volunteer who personally logged my info into their computer for personal and public safety. Got lucky, they weren't too busy so I got in and out of my appointment within about 45 minutes. Overall, it's comforting to know that you have an award-winning Hospital in town.

Ross Orpet is the worst MD in the Emergency room.... Went in for help and this man didn't even see…read moreme for what I needed to be seen for and forgot to send me with the medication to said he was gonna prescribe smh.... What a joke.... Had to literally go to another ER.

People are nice but rather incompetent. Sent wrong…read moreprescription to pharmacy . Could have been deadly if it was a different prescription. Can't access portal to get test results the staff has no idea how to fix it. The doctor they have me is only there a few days a month. They never mentioned this when I was assigned him. Had to go through the trouble of getting a new doctor at a different clinic.

The receptionist Heather hung up on me after a very brief non-productive conversation.read more

I have been a patient here for 5 years. I have very good family health history and am personally in…read morevery good health. I am on no other medications. I have been taking hormones to manage menopause for years. I have personal trauma that is related to mammograms. However, I have for years done every test they told me to do. The last doctor I saw there last year Dr Haag was great. She understood that at 50 years old I should have some say in my health care and told me just call in for a phone consult when I needed my prescription renewed. I did that last week and they told me she was no long there and I would be required to come in. I explained I was going to run out of pills and asked to get a week or two (again we are not talking barbiturates or some Controlled substance but birth control) I was told someone would call me back. No call. The day of the appointment I waited an hour to speak to people for 8 minutes (this is very common at the clinic) I was then told even though the last doctor said I didn't need it, they would not renew my prescription for even a few days until I got a mammogram. They take weeks or months to schedule here. They had lost also at least two tests I had had at that office. These people are willing to throw my body into menopause and yank me off hormones because they are arrogant and cannot take the time to treat you as an individual. I practically begged for a prescription to get to the mammogram appointment and She just smiled and kept repeating "standard of care" which means every one is just in a box and individuals don't count. It was as if she enjoyed causing me the harm that is going to come from abruptly from something that has worked so well. And all of this was because of bad information their last doctor gave me. Her answer to that was "she is no longer here". Not even "I am sorry but she gave you bad information. L This woman and the clinic staff are just cruel.

We moved to Ouray in 2018 & could not find a physician to take my husband's Medicare within a 30…read moremile radius except MOUNTAIN MEDICAL. I could have gone to other local clinincs but wanted to go to the same physician as my husband. We see Angela Miller & have had terrific service. She has a wide range of experience & handles most all of our health needs. They helped us get my husband into the only Cardiologist in Montrose. When I broke my arm, they saw me right away & were able to do the x-rays there. After the radiologist The fees are very reasonable compared to big city clinics. My 90 year old dad fell while visiting & the also got him right in. His x-ray showed a crack & they put him in a boot that day. It was so much easier than taking him to a physician in Houston. Since my husband is a retired medical professional, we use his professional expertise in evaluating the service of physicians & clinics. Angela Miller is terrific as are all the people we've met at MOUNTAIN MEDICAL like Jodie & others. I saw a complaint on another review about being sent to Montrose. My friend's husband fell while hiking & instead of a simple x-ray on arm or foot like my dad's & mine, he needed a special x-ray for his back & had to go to Montrose. MOUNTAIN MEDICAL is for regular preventative & emergent care but it is not a trauma center. You have to go to an emergency room at hospital for some care. If the staff at MOUNTAIN MEDICAL thought a child or adult needed more care than they could give, I see nothing wrong with sending the patient to Montrose. I also saw a complaint about prescriptive sleep aids. Since my husband's office had to prescribe Class 2 Narcotics & the addictive Benzodiazapams, they were scrupulously careful about refills. Every refill has to be evaluated by medical necessity; the staff has no choice but to inquire if the reason for the prescription still exists. The DEA & the state have strict regulations about substances considered addictive. I understand that sometimes the insurance of a patient will NOT allow a refill before the 1st day of the next month & providers are forced to go by all regulations which have tightened in the last years. If I thought the professionals at MOUTAIN MEDICAL weren't doing a good job of keeping me in my needed medicines, I would be willing to drive the 60 mile round trip to Montrose to get care instead of griping. The physicians & practice can be sued by patient families & have their licenses pulled if they are not following the latest anti-addictive regulations by Colorado, the DEA & the Federal Government. I know it is a hassle; even those with broken ribs or chronic conditions have to get re-certified for refills of addicted substances. That is not the fault of the dedicated professionals of MOUNTAIN MEDICAL. I am so pleased with the care we've received for our whole family the last 2 years. They care about the patients & the community. We are so blessed to have them in Ouray County. I hope the voters realize this & vote to restore the tiny bit of funding they get from the county to keep the clinic open & keep us from having to drive to Montrose for EVERYTHING instead of just Cardiologists & Pulmonologists.

This place was easy to find and had plenty of parking. The staff was polite and showed real concern…read morefor my issue. The problem was resolved quickly and I was on my way. The place was clean and the NP treated me like a person not just a medical issue. Very professional. I highly recommend this place.

This was honestly the best urgent care visit of my life. Unfortunately I can say that having been…read moreto urgent care locations in many different towns and states. The facility is clean and the staff are all very friendly. Highly professional and caring- they immediately checked my blood oxygen levels upon entry due to my complaint and my red face. I was taken care of promptly and everything was explained thoroughly. I ended up needing some treatment for a severe allergy flare up and the provider explained the options rather than just choosing treatment for me. I ended up getting a shot and it was oddly the best shot of my life. She took a really long time putting the medicine into my muscle and I literally didn't feel a thing. It was nice having them take the time and care and I didn't feel like anyone was in a rush. Glad I stopped by and feeling better already.

I found Eagle's Wing while looking for a hormone doctor. I live in Durango, so I am pretty far…read moreremoved and I was delighted to find this place in Ridgeway. I have made several trips for blood work and treatment. My experience couldn't be better. The office staff and the doctor are top-notch.

From the owner: My name is Dr. Paul Glanville. I am a Healthy Aging Doctor with over 40 years of clinical…read moreexperience, practicing in Ridgway, CO 81432. I specialize in Anti-Aging Medicine while offering Hormone Replacement Therapy. I am currently accepting new patients.

Pitiful. I had to go to the emergency room after an accident. Otherwise, I would never have gone…read morethere based on a previous experience that was a nightmare. Both times, I was misdiagnosed. This time, I waited four hours for the radiologist to review the X-rays, and they still completely missed the problem. They can't even get the billing right, and it is impossible to pay online. To pay by phone, it's a 30-minute hold, and the person answering is challenging to understand. Because of this, I make a two-hour trip to Valley View in Glenwood for my health needs. There is never a wait; X-rays are available in minutes, and they are always spot-on. I will risk my life before I ever go back and deal with the incompetence and lack of care. My daughter is a doctor in Denver and did her rotations through Delta Health. She told me she would send a chopper for me before ever having me be admitted to Delta Hospital.

Recently, my dad has become a regular at this hospital. He has been taken there by ambulance once…read moreand by my mom I don't know how many times. I can say with all sincerity that everything at this hospital has been hands-down amazing! The emergency room has been, fantastic once you finally get a room. The nurses are wonderful and the doctors are as well. He has been admitted to this hospital a number of times, and had two operations. The doctors, surgeons, nurses, CNA's, everyone has been outstanding! The personalized care and the attention are just amazing. Having the same nurse for many days in a row or nights in a row is super helpful. Having the consistency of care with the same doctor or surgeon for a week at a time is very comforting and helpful.

This hospital is super well organized and well run. Appointments happen on time. I don't have to…read morefill out the same paperwork every time I visit. People are friendly and helpful. Even during a recent visit, when computers had been down all day, the staff was calm, organized and continued to function. We are fortunate to have this asset in our community.

We were referred to this hospital for our annual physical blood tests. That worked fine but it…read moretook five months of hours of trying to them to code the labs correctly for the insurance company to pay for them, as United Health does every year for some 20 years we've been covered by them. This has been such a struggled and waste of time that I can't imagine how bad they would screw up paying for much more involved procedures. I told my wife that if I get a heart attack to drive me to Junction to avoid this hospital. If I die on the way it would be better than dealing with Colorado Canyons! We'll never voluntarily go there.

Visiting black canyon from out of town and was treated quickly, kindly and accurately. Would…read morerecommend for people needing quick care, especially from out of state.

They're usually really nice in here unless the younger Hispanic girl with long hair is here she…read morealways bitter and unhappy!!!! Constantly rolling her eyes, slamming things on the counter. Girl if you really don't like your job girl get a new one !!!! Don't be rude to everyone else !!!!! CityMarket, Dickies, liquor store, and I believe Ace is all hiring and whoever hired her should reevaluate !!!