Really friendly staff, go the most part. The price point, I imagine, is higher than some other…read moreclinics but I selected this location due to their acceptance of trupanion's vet direct pay and how great the reviews were. Truthfully, I don't have experience with other vet clinics but so far, I appreciate how kind the staff has been. They all seem like pet people and get how important our pets are. Our initial appointment, we were going to leave with just what they assumed to be something minor but Dr Natalie listened to my concerns after pressing more and offered to do a chest x-ray to rule anything out--turned out to be early pneumonia. Glad I pushed for more and that Dr. Natalie listened to my concerns.

If I could give this vet 10 stars I definitely would! Dr. Megan Leverentz was so amazing!!! Best…read morevet I've ever had the opportunity to meet. We are new to the area and wanted to find a reputable vet that would care for my fur baby like their own. A couple of places I called that are near me weren't taking any new patients. This vet is a bit farther away but so worth the drive. I was immediately greeted by the staff and taken into a room. Zero wait time! Everyone was so kind and sweet to my dog. The doctor took her time to explain everything and she was welcoming of questions and suggestions. She did not rush or suggest anything we weren't comfortable with. Which is so important because some vets want the easy way out. She understands as a pet parent herself. I especially loved her attitude and kindness! I highly recommend this vet office!

So caring and knowledgeable. Both our girls had the best care with this team. Tella and Lindsay…read moreboth are no longer with us and without the help from the doctors, techs and nurses here we couldn't have made it through. Thank you for your kindness. We have their paw prints.

For over 25 years we have been trusting the care of our Westies to Stillwater Veterinary Clinic…read more Champions, Showdogs, "pets", mothers, puppies, "rescues" and seniors have always received excellent and appropriate care. The Drs, Techs, and Front Desk Ladies are always great. Our concerns have always been addressed, the advice always helpful, and we feel we are part of the team. Dr. Laura Decker is wonderful to work with, and really knows Terriers! Westies can be pretty sceptical meeting a new person at eye level while leashed, she takes the time to let the dogs get to know her voice, and has a gentle touch. By the time she touches them they are eating treats out of her hand! This is a rare talent! We have encouraged our family and friends to make this Clinic a part of their pet's care. Thanks to all of you for the wonderful and professional care we have been given all these years, Sally and Dave E.

What a great clinic. I had to find a new clinic for my dogs and the service I received here was…read moregreat. I love that the clinic does a combination of holistic and western medicine and they docs understand that both ways can be beneficial. The staff is warm and caring and very friendly. The prices are great! If you live in the area or not check this clinic out.

The most wonderful vet team you could ask for!!! Helpful, compassionate, kind and honest. Priced…read moreaffordably. Able to handle difficult animals. So very glad we found HousePaws for our family!!!

Nothing but praise for Dr. Ann Fischer. With 3 cats, vet appointments have become so much more…read morepleasant since House Paws started coming to us, rather then my trying to wrangle the felines into carriers and suffer through the yowling to and from. Ann and Michon are personable, attentive, and thoughtful... three qualities that don't often come together in vet care, at least in my experience. Because House Paws is a mobile service, you do have to do some planning ahead to get your appointment scheduled - which is more true now as more folks are finding out about this service. However, when I've had concerns, Ann has been incredibly responsive and available (even if she's answering emails late at night). After my little guy had surgery, her follow up was fantastic. She's also quite pragmatic, offering a range of services and helping pet owners make informed, reasonable AND reasoned decisions about appropriate care. She's not judgmental, but will offer an opinion when asked. So much preferable to the high-pressure sales I've experienced at other places, particularly chains like banfield.

****UPDATE**** Recently brought my newest fur baby Kylo to…read moreAt Home. We brought him here initially because of the great experience we had in the past. Our Favorite vet, Dr. Kate, is no longer here. I brought Kylo in to get chipped because we have another cat with a weight problem, so we got feeders that work with chips. They do come with collar tags, but our cats are strictly indoor cats, and are not used to collars...so chips would work out best in the long run. We scheduled an appointment to get Kylo chipped. When Dr. Pepin came in, she first advised me that I should have had him chipped when he was neutered. I told her that at the time, it was not an issue, and it was an expensive option, so we didn't feel the need for it. She then told me that it's a big needle and it's better for it to be done when they are already sedated...I understood, but at the same time, we didn't need it done, so it is what it is. She still seemed to judge me, and said, "well, maybe you'll be better informed next time." She then proceeded to tell me they would try, but that the last time Kylo was in, he was a bit troublesome and they might not be able to do it because of his behavior. The last time he was there, he was a kitten. He has NEVER been aggressive, or any sort of problem whatsoever...I asked why she would say that, and Dr. Peppin said he was a problem at the end of his visit, which I don't believe for a second. He was a baby...She then discredited me and said "well it he was a problem at the end"...What end? Then aske if I was sure that we never had him chipped. I said I was positive, and she said, "we'll scan him just to make sure your memory is good". How condescending can you be? I loved brining my animals here, but this ruined everything. When my elderly cat who was 18 yrs old died, the doctor at the time was the sweetest and most supportive person I could ever hope for. Dr. Kate. Dr. Pepin, the opposite. I will be leaving At Home because of this. The judgement was unexpected, and definitely unjustified. I am a pretty confident person. I would not say I am overly sensitive, I can take abuse, but I love my cat, and I always have what is best for him in mind....So I didn't have him chipped when he was neutered, well that was a year ago, we are past that now...do I wish I would have done it then, Yes...but can I do anything about it now...No...But to be told, "well, now you'll be better educated for the next time"...as if I am some ignorant a hole pet owner, was too much. Goodbye. My family, who brings all their pets to you, will be leaving. It was a good run, and the rest of the staff for the most part is probably great, but this was the straw the camel didn't see coming....

Within the last year I adopted a healthy, elderly cat. Always kind of a picky eater, last week she…read morestopped eating completely. I had not yet taken her to a vet, so I called At Home Animal Clinic on the advice of a friend. They were able to fit me in that day, but were unable to do lab work because the cat was so dehydrated. They rehydrated her and gave her medication to help with her touchy stomach and had me bring her in the next day for blood work. When the results came in, they were not good. I made the difficult decision to have her euthanized. At Home accommodated us quickly so kitty would not continue to suffer. They were gentle and compassionate, and I felt their prices were reasonable. I highly recommend them.

First off, beware that some of the reviews tied to this clinic are actually from the former owner,…read moreSilver Lake Animal Hospital which was bought by Hometown. Silver Lake was great ... Hometown has challenges. There are plenty of other vets in the area, so I would highly recommend that you keep looking and avoid Hometown. There seems to be a revolving door of veterinarians at the clinic now, and the quality has not improved. We recently took our dog in for a surgery which ended up being a disaster. The first attempt they apparently couldn't get an IV into our dog (she is a huge dog, so this should not have been challenging) - they stated that they tried 4 times. No surgery that day, but we did get a $500 bill for the medications used for the failed "attempt". Next step ... off to Champlin (another Hometown location) 2 weeks later because they have a limited number of vets who can do anything surgical. This time they were able to get the IV (I'm not sure what changed) in and the surgery went well. 2 days later the sutures popped out and the wound opened. Back to the vet and now they put in staples ... a $68 charge this time. The next day, the staples fell out and the wound opened back up. Back to the vet for yet another attempt ... $260, after a $90 discount b/c we questioned why we were even being charged again when clearly they should have taken responsibility for this issue. The good news is that this last attempt worked well. One more quick note on their customer/patient service: as we were checking out, the front desk person handed us a bag of supplies to be used to replace the wound covering every 3 days. I'm not going to paste a picture because it would be too gory, but this wound covering is very complex with different ties, sutures, coverings, etc. It seemed that they were just going to let us go home and figure out how to change the dressing properly on our own. We did ask for the technician to come explain the process to us - she looked highly annoyed that we needed help. One of the lead vets did come out and explain how to replace the dressings - thankfully as it was pretty complicated. So ... in summary, use this vet at your own risk, and definitely watch your wallet given these excessive charges.

We were away from home and our dog, Nellie, needed care on a Saturday. We called first thing and…read morethey were able to get us in that day with such good care! The pricing was fair and reasonable. Wish we lived closer, it would be our everyday vet of choice.

No frills pet care that won't break the bank. Visited with my sick barn kitten. confident we…read morereceived good care and advice. Will definitely return for vaccines and minor problems As they arise. Please patronize! This is a great service to have In the neighborhood!!

The clear money grab everytime you bring a pet in. You can see for yourself the lack of care for…read moreyour pets

I've been taking my cats to White Bear Animal Hospital for the last 6 or 7 years. I will not take…read morethem anywhere else. They are great with handling my two tri-colored cats (aka high attitude cats). I live in St. Cloud and make the drive down every time. I took one of my cats to a different vet once and the quality of care was such a downgrade, they did not handle my girl with the same care that White Bear Animal does. From my experience they do not push unnecessary procedures or medications and have been very kind when I was struggling with paying for care.

We had Dr. Eric and his assistant come to the house to put our senior dog asleep…read more Dr. Eric talked us through each step of the procedure-going into another room while we spent time with our dog after giving her the shot for sleep and again after the final shot. He was calm and caring. Really focusing on us and what we could expect. A few days afterward, we received a floral delivery and a sweet note from his clinic. I can't tell you how much that helped in our grief during that time. We picked up our dog's ashes which came in a pretty wooden box along with a card from the box company-a tree had been planted in our dog's name. How cool is that!?

I have been going to this clinic since I moved to MN in 2023 and have had a great experience every…read moretime. All of the staff are always friendly and the vet has been great to work with from managing care for an elderly cat to getting a new kitten spayed. The wellness plans are affordable and the vet has always been thorough with information and never encourages paying for services not immediately needed. I recently utilized their urgent care appointment which saved me a ton of money having to do an emergency vet, and the procedure was quick and affordable. This place has definitely been my best vet experience.