Unless you need something extremely close to campus, I would not live here. There are constantly…read moreissues living here. I have had hardware in my apartments that have not been fixed after multiple maintenance visits. There are no washer, dryer, or dishwasher. The water is being shut off CONSTANTLY. I have never lived in an apartment building that has had to consistently shut off the water in a manner like this. One of the only good things living here is the location to campus.

You might save some money by staying here, but you will pay for it in many other ways. There have…read morebeen times when I could not take a shower because there was standing sewage in the tub. They have to call out the plumber on a regular basis to clean out these old plumbing lines. There are regular, dangerous gas leaks. Sometimes you can't take a cold shower or cook anything on the stove or turn on the heat in the apartment in the winter because they have to turn off the gas in order to try to trace the leak. There are plumbing problems that cause serious leaks and mold. There are electrical problems where some electrical outlets and lighting simply will not work. The old AC system causes a lot of condensation and mold. That old system gets knocked out everytime there is a lightning strike during a storm. It gets unpleasant in the summer. The have a revolving door for the maintenence people they hire. Almost all of them treat tenants badly and don't want to do anything. When I try to talk to people in the main office, they refuse to behave in a mature and professional manner. The manager called me "rude" to my face for trying to talk to him about unresolved maintentance issues. He doesn't want to be bothered and has lied to my face rather than fix problems. When I leave the main office after trying to talk to them, they start talking about me and laughing at me behind my back before I have even walked out the door. It hurts to be treated so disrespectfully by people who are supposed to take care of these problems. I regret staying here. I only did it because it was close to campus. I should have done something else.

DO NOT RENT FROM THIS PLACE!…read more It's been TWO YEARS of us trying to get our deposit back! We've made numerous attempts to get this resolved and nothing has been done We've spoken with individuals from management that have made open-ended promises of handling this and have never reached back out to us We've even provided proof of everything and have given a forwarding address and nothing has ever been sent This place is a total scam!

Where do I even begin? I've been waiting for over six months to get a dishwasher replaced that's…read morebeen sitting unable to drain and now has black mold inside of it, my kitchen light needs to be completely rewired and replaced, the master bedroom that I'm supposed to be in has no a/c running to it and I've submitted that as a maintenance request several times only to watch the new maintenance guy scroll through the iPad and mark everything as complete as soon as I submit it while I'm standing there staring at him in the office, the small bedroom has a huge hole in the ceiling from where the roof was damaged during this past spring's severe weather and the water leaked in and they flat refuse to fix it or answer any questions I have about when it will be fixed, and on top of all of that I have fleas from my neighbor across the hall that the office refuses to spray for. Also back in February I had my rent stolen and was never reimbursed or even notified about it. I had to get a ledger from the office for something else and found out that way that I had an entire month's rent stolen from me and there's little to nothing that I can do about it now. So thanks Chapel Ridge. DO NOT MOVE HERE!

I've had a mostly positive experience living here. The management team is nice to work with, and on…read morethe few occasions I've needed maintenance they've been quick and reliable. The pool and hot tub are great amenities and definitely a highlight of the property. That being said, the biggest issue is that management doesn't seem to enforce the rules laid out in the lease. The lease says no violent breeds, but I regularly see pit bulls unleashed. Management's line about not being able to do anything because they're "emotional support animals" is just a lousy excuse and simply not true. The grass is usually covered in dog poop because residents know nobody will hold them accountable for not picking up after their pets. On top of that, you can usually get a contact high just walking through the complex from all the weed smoke coming off balconies. Overall, it's a decent place to live and has some great features, but it's frustrating to see management drop the ball when it comes to enforcing their own rules.

If you have a nice vehicle you probably don't want to bring it here. I'm moving to prime place…read moreASAP!! Everyone in the 24-26 buildings has had their car hit at least once.

Avoid This Place If You Have Visitors!…read more Absolutely ridiculous. This apartment complex thinks it's acceptable to tow VISITOR cars on a Sunday after just one hour of being parked -- during a casual visit to a friend. No warnings, no flexibility, just straight to towing and a $400 impound fee. These are broke college students, not criminals.  No human decency. It's one thing to manage parking. It's another to prey on young people who are simply trying to spend time with friends.  If you're thinking of living here, ask yourself if you want your friends to be afraid to visit you or worse, pay hundreds of dollars just to say hi.  Shame on the management for allowing this kind of predatory behavior. You've lost all trust and respect from the community. Do better.

My brother has lived here for almost a year now and hates it. He has two pet birds which are…read moretemperature sensitive. He has had a broken AC for 9 months and has put in multiple work orders but the maintenance department won't fix it. They gave him a portable AC unit which barely works. He's put in other work orders for other issues as well, which have all either been not fixed, cancelled or the maintenance staff went to the wrong apartment to fix the issue. The management and maintenance staff are either clueless about how to run an apartment complex, are incompetent or just don't care. My brother has threatened legal action if his birds die due to extreme heat with no AC. The staff sort of twiddle their thumbs. Do not live here. Pay a little extra money and live somewhere worth living. Update: this is now a couple of weeks later, my brother finally got a new AC and not even a week later, it broke again. These people don't know how to run an apartment complex.

If I could give a zero star review I would. I could write a book about how horrible this apartment…read moreis. The maintenance takes weeks to show up if they even do at all. The courtyard and pool are not kept up at all the grass isnt mowed and the pool was open for like two months and we have been locked out of it ever since then. They don't clean the hallways and every problem we have with them are rude and unhelpful. The rooms are also incredibly small and not worth it. We are also paying way too much money for the incredibly horrible service we've received. I don't think we could have had a worse experience with an apartment. DONT LIVE HERE

New management is absolute shit. Most incompetent human beings I've ever met. Our AC was out for 4…read moredays before it was finally fixed and the staff were very unfriendly about it. My bathroom has had such severe leaking from the ceiling it has flooded the floors TWICE. The maintenance men are nice but there is only so much they can do with a shitty apartment. Pool is closed until late May once all students are gone. Walk through the whole apartment and then decide if you want to live there.

These apartments have tons of roaches. Don't bother to live here. Our depost was $200 and when our…read morelease was up they gave us $15. I called to talk to them and they said that it was under their lease agreementthat after the lease is up, they will a cleaning crew to clean up the apartment and clean the carpet which the cost was $185. That is BS because that is on them. Why are they using my money to pay for the cleaning crew. I really think that is a lie cause they just want my money anyways when I first moved in that apartment was filthy! Floors were so dirty that made my feet black. I had to mop and clean up the my apartment and the cupboards. Just FYI, if you are moving in and if it's super filthy, you need to go talk to them to clean up again before you move in and not just move in like us because they apparently said they hired a cleaning crew to do it. So don't let me clean up let them clean it up since they're already charging you. That's all I have to say about these apartments!!!. They suck.!!! never again while I rent these apartments for my daughter to stay in.

I would never suggest this place to ANYONE in a MILLION years…read more I moved here in February 2021. At first, we loved it, but as time went on, things got more complicated and they were less than willing to help. The office staff is super sweet and I will always say that. However, they DO make you sign up for renters insurance through them, regardless of already having your own policy. Maintenance does NOT fix a thing. From caulking not being around windows to second story porches sagging heavily and moving beneath people's feet. The moisture in these apartments is horrible and there is mold. In the winter, the windows get ice on the inside of them because of how cold it is. The water is always shut off to "fix a leak" or "fix a shower". We've gone 3+ days without water before. Their online website is deplorable and barely functional. The pool is never opened when it should be and is green due to poor up keep. Maintenance will not provide a 24 hours notice and will knock once. If you do not answer, they will let themselves in. There are constant roach infestations regardless of how clean and how many times pest control comes out. There's also wasps outside the side of my hand during the summer. There's constant crackheads outside that bother you while you're outside with your animals. Residents don't know how to keep their dogs on a leash or clean up dog poop. NEVER!!! AGAIN!!!!

Love these guys. I've worked with some pretty awful proptery managers in Stillwater (they know who…read morethey are!!) but when I found Milestone Property Management, I knew I had found my new managers! Last year I fired my managers and hired Milestone - they inherited a serious disaster. They got rid of a problem tenant, called me with updates, generated floorplans, and solved some major damage issues. They're straight forward, proactive, and honest. But most importantly, they took care of everything in a timely manner and re-rented my home at the worst possible time of the year for 37% more than I was getting before! As a property owner, I couldn't recommend them more strongly for management services. My only problem is that their website isn't well optimized for google, so if I forget what it is, it takes me a minute to find them online.

Yes I live there since 2020 and I just recently moved back to my hometown Jamie Masterson is the…read morelandlord at the buccaneers apartments very poor attitude I was living there for a good while she was always a problematic anytime I approached it with an issue at the building she always accused me of being a drama queen when she text me or emailed me and it was a continued because if she's going to keep emailing me I want to keep responding and then she would say it with harassment as I was a tenant when I moved out in March of 2026 I was accused of many things by her and she was trying to charge me illegally she told me when I moved I could leave some stuff there in the apartment and they would take care of it what I did I got a text of complaints and saying I'm going to get charged but needless to say three other tenants and myself had mold in our apartment and we tried to get the maintenance to take care of it and it was untreated nothing was done about it again the landlord tried to charge me for that every little issue that I brought up to Jamie Masterson she tried to charge me and then I accidentally when I moved to Montana as a human mistake as anybody probably would do I brought the keys with me that belong to the buccaneers apartments she tried charging me a lot illegally even when I mailed them back she refused him the first two times from the male people after 2 months of moving here she continues as in Jamie Masterson keeps emailing me harassing messages claiming there's food in front of the apartment I rented from her I've been out of there for 3 months not my problem anymore and she still harasses me on emails and text messages to the point I had to report it to the police in Seattle Washington do not rent from buccaneers apartments they will charge you for every little mistake

Cottage Row is never a place I would recommend to anyone. I have been there the past two years and…read morehave never lived in a community with so many issues. Thankfully I was able to get a much better place for my final year of college. A 3 bed, 1 1/2 bath, gated backyard and a garage by myself for the price I was paying at Cottage Row with 2 other roommates. My first year, we were told before signing that the pool and club house would be done. It took many more months for that to be completed. I also had to call 911 a few times for shootings in the neighborhood. When I called, they said they had many others reporting hearing gun shots and crazy parties are normal here. I had mold in my bedroom directly behind my bed and was told it would be $600 to have someone come test it (which I had already paid for on my own to see the types of mold in my room. As well as treating it myself to save money.) My bathroom window had to be fixed 3 separate times because when it rained water would pour in, leaving damage on the walls. The dumpsters are constantly over filling and everyone ends up throwing their trash on the ground. For me that was very dangerous with having a dog. They also say this is a "gated community" but I had to use my gate key maybe 10 times in the 2 years I lived there. If you don't care about these things, then it's a decent place. The pool is nice, hot tub often doesn't work. Nice gym and clubhouse now that it has been renovated. Maintenance is extremely nice but most of the times when I had to get ahold of the office/ management for a serious issue I would have my parents who are the co-signers call. Somehow they are usually told something completely different than what I was told. They will rip you off for a lease take over, charging $750 for your lease as well as $750 for the person taking over, BUT it was well worth the money spent to be finally out of there! Avoid if you can at all cost! Cottage Row will rip you off, tell you many different things and is not a trust worthy place.

Do not have your students stay here! They will price gouge you while you are living there and you…read morewill move out with zero balance, then they will charge you $1300 for "bills" they say was an accident and didn't get charged and will replace everything new in the house at your expense! They charged a 4 bedroom $800.00 electric bill for 1 month(which no one is staying there because its summer break), then another bill for another summer month in which it was over $600 for that electric bill. That was supposed to be a bill from couple months ago and they just now billing. My personal house in 4 times bigger than the house my student lives in and it has never been this much and I keep my house on very cold. I am filling an attorney general claim against them! Any attorney that want to get a claim against them, lets talk! This can be a class action because I'm not the only one, they are doing it to everyone!

If only you could give zero stars... Absolutely do not sign a lease with Apex. Ridiculous extra…read morecharges every single month for utilities. Poor response to any issues or problems with the apartment. There was mold in the shower and they would never fix it. Made up things wrong to deduct from deposit when we moved out and we still have not received any of the deposit money back. Pick anywhere else.

Everything is bad. My friend very upset with her apartment. Maintenance comes and does nothing. Why…read morethey come then?