GrandDaughter needed a gun for protection. Grandpa to the rescue! I wanted to show her different…read moretypes, let her handle them, feel the weight, etc... Rosy was very patient/helpful with us. Giving us the time we needed. We had narrowed down our choices, so Rosy started the background check process while we decided. By the time my granddaughter had decided everything was ready for her to purchase the gun. She sealed the deal by giving her a better deal. I have been looking for a certain shotgun magazine for awhile, but refused to pay the high price of retail stores. She just happened to have it with a stack of magazines in a show case. $15 for a $65 mag. Even grandpa found something for himself. If all transactions go this smoothly here then save your money by shopping here instead of the high price gun stores. Just make sure you do your research before you buy.

If you want to call about if an item is there don't. Three calls over 30 minutes on hold.read more

Drew was great.. Very nice and helpful when selling some sentimental items. Gave me a very fair…read moreprice. Easy transfer, good location. I'd recommend coming here to anyone!

Went to Dallas Pawn and Jewelry for first time with a few items not knowing exactly what I had or…read morewhat to expect. Drew and Mike both were so nice and were there to answer all my questions. They went over each individual item with me. They took time evaluating each item. I felt like prices offered for items were very fair. I never felt like I was being taken advantage of. I will definitely go back there with any future items. Great place and great customer service. Highly recommend. Thank you!

The service was amazing! Joe was personable and knowledgeable. Amazing value and excellent…read moreselection. We will definitely be back.

TLDR: This pawnshop does not offer fair bids on merchandise…read more I am a private business owner. I worked for a pawnshop company for the entirety of 2013-2019. The taller man who seemed to be giving the bids on goods offered me a "courtesy" bid of $20 on ALL of my items. I will try and list pictures/links for as much merch as I need to prove my point. I brought my stuff packed in a double rifle case. It included a Magpul rifle sling, a ATI ghillie camo poncho, 2 boxes of shotgun ammo, and 11 different video games that were WII and Gamecube games. He said he couldn't offer me more on the case because they give them away. I understand.... I used to work in the industry. When we sold rifles/shotguns we would give away the single zipper cheap-o-depot rifle cases. This is not that..... I told the gentlemen that my rifle case was $120, he to my face said "No it's not." without even verifying on his computer. My case wasn't even visibly dirty or damaged. https://americantactical.us/product/ati-tactical-42-double-rifle-bag-tan-rukx-gear Copy and paste this link into your browser, this is the case I brought to them. I took the games i had and went down the street to the Game X Change and they gave me $46 CASH for the games alone AND THEY SHARE THE SAME CUSTOMERS!! I had Soul Caliber 2 Gamecube, Super Smash bros Melee Wii, Donkey Kong Country returns Wii, Tony hawks Pro Skater 3 & 4 Gamecube, Sonic Mega Collection Gamecube and a few others. I would HIGHLY recommend not doing business here. Not to mention that it seems like they are artificially influencing their google review rating. You will never find a pawnshop that has a perfect 5 star rating because you just simply can't make all you're customers happy, I understand that. Even if they had just turned me down I wouldn't be this upset. It was him calling me a liar to my face is what did this. Because of this I will not be ever going back to this company. I will be leaving a review on yelp as well if applicable due to the google review manipulation. Here are a few links for the games. When you work for a pawnshop, you look up games on ebay SPECIFICALLY UNDER THE SOLD/COMPLETED LISTINGS SECTION TO VERIFY WHAT PEOPLE WILL ACTUALLY PAY FOR THE STUFF. Not just what people are asking for the item. https://www.ebay.com/sch/i.html?_nkw=sonic+mega+collection+gamecube&_sacat=0&_from=R40&rt=nc&LH_Sold=1&LH_Complete=1 https://www.ebay.com/sch/i.html?_nkw=super+smash+bros+melee+gamecube&_sacat=0&_from=R40&_trksid=p2334524.m570.l1313&_odkw=tony+hawks+pro+skater+4+gamecube&_osacat=0&LH_Complete=1&LH_Sold=1 https://www.ebay.com/sch/i.html?_nkw=donkey+kong+country+returns+wii&_sacat=0&_from=R40&_trksid=p2334524.m570.l1313&_odkw=soul+caliber+2+gamecube&_osacat=0&LH_Complete=1&LH_Sold=1 https://www.ebay.com/sch/i.html?_nkw=soul+caliber+2+gamecube&_sacat=0&_from=R40&_trksid=p2334524.m570.l1313&rt=nc&_odkw=mario+party+9+wii&_osacat=0&LH_Complete=1&LH_Sold=1

I worked for Cash America pawn for years. This store hands down has one of the nicest, most…read morepersonable, helpful managers I have ever seen in the pawn business. His name is Bill and he is always willing to work with you rather it be a loan, layaway or something you are selling or buying. He is all about customer service. My husband does a lot of business in here. Unlike a lot of the Cash Americas who have lost their sense of customer service this shop is all about customer service. They have a great selection of firearms, jewelry, musical instruments, tools, movies and so much more. I would definitely recommend this shop to my friends and family.

Those double dollar signs aren't a joke. You're better off just buying it new and have that extra…read moreprotection of being able to return it. They had Walmart brand stuff and were selling it for higher than Walmart themselves. Decent selection but that's about it

Pawning things is not an enjoyable experience, but this is the closest you will come…read more When you walk in it is a small shop, but the staff always says hello as soon as the door opens. However, they kindly wait for you to approach the counter instead of being pushy. When you approacg with tge item they ask "Sale or loan?" and if you are simply taking a loan on it thy ask "How much do you need?" and negotiate fairly. On one instace I was waiting for my transaction to process and witnessed another customer being rude and short with the female staff member and the staff member never raised her voice or disrespected the customer. She calmly got a manager and helped the next customer. The only downside is that when you go to claim your merchandise you must pay cash. So remember to go in with the full amount you need to reclaim your item and bring the pawn ticket if possible!

I called and confirmed they close at 7pm the associate said long as I'm in before 7 is fine i…read moreexplained in while arrive at 658 when i arrived gate closed no sign of anyone.

Customer service sucks and prices are way to high for the merchandise that appears so worn and…read moreused. Put most pawnshop employees are arrogant people who have no professional attributes and the items are wore out and heavily used.

I want to write about my experience at uncle dan's pawn shop because there was this one worker that…read morewas very helpful he took the time in showing me around and anwsering all my questions I will for sure be back to this pawn shop the have alot of great deals and very friendly worker that don't mind help someone out the sale man that was helping me was Andrew if you ever go to this pawn shop make sure to ask for him cause he know his work

Alex was great! My first experience was awesome. Customer service and process was quick and easy!read more

Mr.JJ Kocky Boi Da Don Speaking. Let Talk Bby. Kyle is a…read more Great Leader At The Desoto Location He Has Great Respect For The Customers He Make Sure The Customers Leave Satisfied I Have Worked With Many At This Location But Kyle Is My Favorite,He's Very Professional When It Comes To Business And Sales. I Recommend Him For A Manager Position In Your Company , Great Guy For Real

The manager working there is very rude, plus they are very picky, and sometimey with what they pick…read moreto pawn.

One star drove from Dallas to see an item listed on ebay for sale a gas water pump. Pawn shop…read morerefused to allow me to test it before shelling out 400$ and flat out refused my business. Waist of time. Horrible attitude if I could give less then one star I would

We hit a few pawn shops on our trip to Arlington, and this was by far the best. A good selection…read moreof items at fair prices, but what put this place over the top was the friendliness of the workers. We got some great recommendations of places to eat in the area from them.

Great selection, great value, and friendly staff. Conveniently located with lots of parking.read more

Service was nice. They didn't give me what I asked for, but they gave me decent amount.read more