I had an amazing experience! They repaired my ankle bracelet and ring very quickly and with so much…read moreprofessionalism. I felt right at home and welcomed. I will definitely be a returning customer.

Very fast service. We went in to have watch links removed from band. Walked in and was attended to…read morevery quickly. It was very reasonable pricing as well. She was careful with the jewelry and very professional. Overalll very satisfied.

I am very disappointed in the service. I brought in 7 Invicta watches to have the battery replaced…read more They damaged two them and claimed that they were damaged when they received them. This was not true, and if it was, they should have pointed it out while I was there dropping them off. They visually inspected each watch and noted which one needed pressure testing but said nothing about damage (because there was not damage). I will never return to this place and advise anyone that brings in Jewelry of value to document with pictures before turning it over to them.

I took my mother's ring in to have it repaired. I had…read moreoriginally taken my ring into Milke's Jewelers in Duncanville. The ring had the three stones set on top of the design and I wanted them channel set. I took it them and when I went in to pick it up, my amethyst was a light lilac color. I pointed it out and they told me it was dirty when I brought it in. I told them I knew my ring and if it had been dirty it would have been that way since it was given to me. They took it back to the jeweler and came back to tell me that they had several stones in the bench and just put the wrong one in mine. I came back a week later and picked up my ring. Unfortunately I never again wore it because I was afraid the diamond would fall out because it looked like it was barely in the setting. It was ugly and I was just not happy with it. Now, several years later I took it to The Jewelry Box. The gave me a quote and I left my ring. I came back and it was not quite right so the took it back. It took a long time to get it back, I think they ended up having it about 6 months. At first I was a little irritated but I knew it was going to take time, it needed lots of work. They ended up having to replace two stones because heat damages them, that made me sad but nothing I could do about it. I am just so happy with my ring. I put it on my finger that day and it has not been off. They completely redid my ring and it is beautiful!

On November 23, 2025, took 14k gold chain in to have the barrel clasp replaced as the tongue-side…read morewas broken. The replaced clasp is 14k gold valued between $42.00 and $55.00. Requested that it be returned when the repair was made. Made two trips to pick up the clasp and chain. The chain is repaired but Zales is refusing to return the clasp blaming the repair facility. Keeping the gold clasp is fraudulent- it's 14k gold, has value, and it's mine. Still waiting (02/08/26) for call to pick up my clasp and chain.

Zero directions so we directed ourselves out of the store. I will say we did go on a Saturday so it…read morewas a little bit busier than normal but out of the five jewelry stores we went to this place did not make us feel welcome and did nothing to facilitate a check-in process or even make eye contact with us. There were multiple pieces that I wanted to look at and purchase but without associate to help us, we just left after about 20 minutes. When I say every other story we went to including kay, boutique shops, and even the pawn shop down the road provided a better guest experience! This experience made us feel that when we need a cleaning or more jewelry we would get subpar service and that's not for us.

I had a good experience at Pandora. The wait was longer because of Mother's Day, but the customer…read moreservice was great and a ton of options to choose from. The staff stayed friendly and helpful even while busy, and they made the experience pleasant. Great Deals for Mother's Day!

This review doesn't deserve the 1 star but I didn't have a choice. I went into this location…read moreyesterday evening to get my bracelets cleaned and was told to come back 9/2/2025 after the promotion is over. WTF? I have spent so much money in this store and the lady was to lazy to clean my bracelets and she had no customers and it was only 7:30pm. I will take my business to another more professional location. Its sad that I have to go across town to get better experiences and good customer service. I sat in my car and watched these young ladies do nothing! But I was told they were to busy to clean my bracelets!!!

I walked into the store and, to begin with, no one asked if we needed help, even though they did…read moreapproach other customers who came in after us. I quickly chose the charm I wanted and paid to have a name engraved on the back. When they gave me the receipt, the employee told me I would receive it by email--but they never even asked for my email or phone number. It turns out they had entered it under another customer's information. The manager left in the middle of this as well, without giving us any sort of update and was very rude throughout this whole experience. They handled the situation in an unfriendly way, as if it were my fault, and even wanted me to pay for the merchandise again without providing a receipt showing that the first transaction had been canceled. I will not be returning here.

The service in this James Avery is so disgraceful if the owners of James Avery experienced what I…read moredid, this location would've been immediately closed for review. In-person AND phone!!!! I will never again give this location my business and as someone who has shopped with this company for 15 years, this location is probably going to be the reason they lose my business as a company.

Everything is color coded. Tons of accessories available, they will definitely be a first go to…read morestop. When looking for that extrs little something. They have clothes too, here and there mixed in throughout the store.

I usually go to Arlington Highlands but I was looking for a medium size jumpsuit. Found this one on…read moreyelp. I'm so happy that I did. I like this one way better than Arlington Highlands. Better selection of clothing. A better variety. It's farther but I rather go here from now on. Only one con for me and it's the parking.

This place is so great - I'm visiting from out of town and needed a new gifted watch sized and…read moreAngie could not have been sweeter, faster, or more patient when we had to adjust it a few times to get it just right. And even better... it was free!! They also had gorgeous jewelry and vintage designer watches in their cases that I'll definitely be back to take another look at when I'm back in Dallas again. 10/10 experience!

everything went well ..they are at an outstanding family based honest, wonderful businessread more

So nice and friendly and helpful people!! I will definitely return here. Beautiful custom jewelry.read more

Very knowledgeable staff and owners. Treated like a valued customer and prices for the services…read morewere very reasonable. I will continue to use this vendor.

Great antique store! They have everything you could dream of looking for at decent prices. The real…read moretreasure here though are the owners and their pair of dogs. We had good, interesting conversations and I felt like I didn't want to leave them. The dogs were a bonus - very well behaved and sweet.

I was looking and looking for a Christmas gift for my wife and daughter. I drove by an old Cedar…read moreHill establishment - Aunt Agatha's Attic & Co. and decided to go inside and look there. I had not been inside the store in a long while but, was thrilled by the selection I found there, especially the excellent assortment of jewelry on hand. I bought three sets of earrings that my wife and daughter have loved and wear all the time. I will definitely return whenever another event comes around!!! Thank you, Aunt Agatha/Susie Miller

This store is usually organized and cleaner than most forever 21's and today was no exception but…read morethe employees.... Me and my friends went into the dressing rooms to try on some clothes, we entered to the left side of the dressing room, and tried on our clothes. When we come out to look at ourselves in the big mirror an employee walks in and starts laughing loudly and reading a paper that was taped on the clothes rack not very visible, that basically said to not go to that side of the dressing room. I understand that it was our fault that we accidentally went to the wrong side but it was very unprofessional and rude how she was laughing and reading the paper in a loud sarcastic voice! Instead she should've just told us if we could please go to the other side of the dressing room in a profesional respectful tone and that would've been completely fine. Besides that one employee the rest we're very respectful and helpful. Forever 21, I believe you shouldn't hire people like this to work in your stores, I am very offended by what she did it was very insulting!

Not only the clothing quality is crap. The thicker black light skinned girl with some overdue box…read morebraids was "assisting" with a refund but couldn't get what was needed bc it was an online order. I showed her the order, she grabbed my phone without my permission to look for whatever, and went in my PERSONAL EMAIL to find the email that had the order. She didn't say a thing to me. Wtf do you think you are grabbing my phone and looking into my personal shit? You lucky I gave up being reckless years ago or it wouldn't have been pretty. If you knew better, you'll do better. And guess what, she couldn't even complete the transaction. Some Hispanic chick walked up to fix the issue. Smh. Hood ass store. Never again. I'm over these stores who hire Asshats and still push crap quality. Adding this store to my crap list along with VS and H&M. Smh