I've used other companies before and they all did the job, but it was just a different experience…read morewith The Total Wash. Even as they arrived we saw their equipment and were confused because it looked so high tech. They were very cordial, professional, and also just a very pleasant team that makes you feel like you're also part of the team. We talked over all my specific cleaning wants and needs, and they made sure to get every square inch of my property exactly how I had imagined! Will definitely be calling back next year and I can't recommend these guys more! Thanks Ashton!

They did an amazing job with a rental I put on the market…read more Such a good job, that the house sold within a few days. I would highly recommend them!

Very helpful, they do a great job and are very flexible with schedules. I couldn't ask for more in…read morea cleaning service.

Caution to anyone who calls this service in search of a move-out cleaning: Although Jessica sounds…read morevery kind and accommodating on the phone, she and Eco Clean Madison adopt a business model of finding as many ways to overcharge customers as possible, justifying the overcharge by shaming the customer's cleanliness, taking clandestine photos, and insulting customers if they question the exponentially higher bill. The cleaners themselves were kind and accommodating when the move had some complications (as often happens, moves are hard!), and they did a good job of cleaning the apartment. I met three cleaners who worked for ~2.5 hours while we finished our move. Later that evening I received an invoice for nearly TWICE the amount agreed upon and a judgmental email from Jessica. She stated that four cleaners had spent over 11 hours cleaning the apartment, that it was in "very bad condition," that I had misrepresented how much cleaning had to be done, and that they'd have to replace and repair equipment as a result of cleaning my apartment (later she told me that this included new rags--apparently this cleaning service expects to keep their RAGS pristine). I am not here to defend the cleanliness of my apartment upon moving out. Most people are aware that move outs mean messes. When I called Jessica, assuming that the bill must have been some kind of mistake, she became downright condescending. Jessica told me that the apartment was in horrible condition, and that the workers had taken photos of both the apartment and themselves to prove that four of them had been there, which seemed like an unusual thing to do. She said that I should have known that they would bill me by number of hours per person (thus the claim that the job took 11 hours), and that they would increase the cost based on the "condition" of the apartment--a completely subjective concept that should NOT be the basis of billing. Jessica told me that I had not been forthcoming with my initial description of the apartment, that in her "five years in the business" she has never seen any company operate differently, and went to great lengths to tell me how slovenly my living space was. I'm sure everyone enjoys being judged when paying for cleaning services. I may not be "in the business" but I have worked with other cleaners. Every other company agrees upon a rate and sticks with it. Not so with Eco Clean Madison. This is NOT normal, no matter how many times Jessica repeats that it is. When I pushed back, Jessica refused to listen, talked over me, said I was "talking in circles" and "overwhelmed" and refused to listen to my legitimate complaints. This is NOT customer service, and honestly it came off as downright sexist. Later, Jessica sent me an email with 18 photos of my apartment that the workers had taken. One wonders how much of those stated 11 hours of work involved "documentation." I am sure Jessica will respond to this review with similar condescension, but potential customers should be aware that they will be dramatically overcharged and then SHAMED by this company's employees. A cleaning service should expect to encounter dirt. Otherwise their services would not be needed. There was no initial quote for an additional oven charge, and more importantly the original quote did NOT state a number of workers on the job -- so Jessica's claim that "4 workers took over 11 hours" to clean the house and that I should be charged for that extra labor is completely bogus, and evidence that this company will do whatever it takes to swindle customers out of as much money as possible. Bottom line: **DO NOT use their move-out cleaning services.** Expect your home to be creepily documented, your quoted charge to increase by hundreds of dollars in the bill, and their manager to berate you if you dare to question any of it. This is a terrible company -- at least as represented by their front end employee. There are many other cleaning services in Madison that will do the job thoroughly, fairly, honestly, and without treating their customers like garbage.

The women who came to clean the house lied to the owner or manager of the company exaggerating the…read morecondition of the home. It had NO furnishings of any sort, and was a very small house, and was already relatively clean. We had just purchased the home and wanted it cleaned anyway. The owner took them at their word and assumed I was lying when I tried to talk to her. Also - they seemed to be stalling for time when I finally went into the house to check on their progress - AND they were using CLOROX - the stuff you buy at any store. I do not recommend using this company. I will not.

Cleaning Bees are very professional and amazing. They do really awesome works. I'm so glad to have…read morethem taking care of my house. They provide "bespoke" cleaning service just designed for my house. I can have different request for different rooms or areas. Not matter how dirty I made the room, they cleaned it very well. Most importantly, they use eco-friendly stuff, which is good for my pets.

Once again - fantastic cleaners! I am so pleased with the job the Denis and girls do! They are…read morefriendly, kind, and courteous. They care for my home and it shows in the job that they do! They are wonderful!

Family owned company that provides outstanding home cleaning services! The value you receive from…read morethere cleaning services is truly unmatched

I was highly impressed by the service all around - prompt response time to schedule, excellent…read morewindow cleaning job, fair pricing. Would highly recommend to anyone.

I used Green Cleaners for a move-out house cleaning. Making the appointment on Yelp was a breeze…read more They even swept the garage, storage areas, and our front entrance. Though the appointment time shifted a few times the team of two did a good job and at a reasonable price. I recommend Green Cleaners if you need house cleaning done well.

Called office number listed for quotes and they responded, called back the next day several times…read moreand the phone just rang and rang, went to voicemail that was full. Pretty sure they saw my number and purposely didn't pick up. Wasn't rude to them or anything on the two calls I made so I was surprised, confused, and definitely disappointed. Not professional at all. Terrible customer service. Would not recommend.

The two stars are for Brianne's cleaning skills, which are excellent and thorough. Minus three…read morestars for lack of professionalism by the owner and Brianne. One of the reasons I choose Kickback Cleaning was the owner assured me that he had plenty of staff in my area to handle my cleanings/if my schedule needed changing. This turned out not to be the case. Of the 3 months Kickback cleaned my house, they showed up on the scheduled day and at the scheduled time maybe twice. Every other cleaning required rescheduling. Sometimes in advance, but the last two times, no one showed. And once when a cleaner canceled, I did not receive a call the day of the cleaning, but rather an email from the owner. Apparently, I was expected to check my email, even though it was time for someone to arrive, and I was looking out my door. Constantly rescheduling was very stressful for us because we have two big dogs that we need to juggle during the cleaning; and, sometimes, we would take them to daycare, which costs us money. As for Brianne, she is very personable; and I liked her. I felt guilty for being unable to tip her. So a few times, I gave her treats for her dogs and once, the last time she showed, a fairly expensive dog toy. At one point, she said I was one of her "favorite" customers. Then the next cleaning, as per usual, they asked to reschedule because the person who was supposed to come canceled "at the last minute." I received a voice mail about this shortly before the scheduled cleaning. Over the next two days, I sent at least two emails to both the owner and Brianne and left at least 3 voice mails - 2 for Brianne and at least 1 for the owner. I needed to reschedule quickly because I had limited time before the next cleaning. I have received NO response whatsoever from either of them. I have to admit that I did not expect the cold shoulder. I may not be the easiest customer to work with (even if Brianne reassured me this was not the case and actually stated I was very "laid back"), but I certainly did not deserve silence. All in all, Kickback Cleaning was not very easy to work with; and if this is how Brianne treats her "favorite" customers, I shudder to think how the regular customers are treated.

Brianne always does such a great job, and goes above and beyond! She is extremely thorough,…read morefriendly, and professional. From the time she walks in my door to the time she leaves, she doesn't stop cleaning. I recommend her!

We had our carpets cleaned in December 2024. It was easy to schedule, service technician was on…read moretime, but done in less than an hour, and stains remained. When I called to express my concerns, Josh took great care of us. He was super responsive, apologetic, and sent his partner out at our convenience to redo the carpets. The carpets turned out great! We will use them again in the future because of their excellent customer service. He also gave us a partial refund for our troubles. Now that's customer service!! Thanks, Josh!

Thanks to Chem Dry and Josh for the great service a cleaning of our carpets and furniture. They…read morelook awesome and we will definitely call when we need any of our other carpets / furniture cleaned. Great Job looks awesome. Pat & Mary Ann T