Susan and her Team are great. Highly advise them. Fantastic local service! Check with them first…read more It will not be a waste of your time!

Anyone can sell you insurance, but Susan is an amazing person, a awesome staff and a true asset to…read moreour community. She honestly cares about people. A kind soul.

Craig Griffiths, is a man of integrity, compassion, and a willingness to assist his clients. The…read morerespectful and positivity that Craig Griffiths, and his staff provide is remarkable. Craig's skills are remarkable. We are so fortunate and grateful for Craig and staff. Patricia Herrington

Me siento agradecida con esta compañía, porque siempre siempre se esfuerzan por resolver y ayudar a…read moresus clientes.es buena y eficaz.

Did not have a good experience. I have a huge property, & as a home-owner they say I can't park my…read moretrucks (I'm a truck driver) at my home. As a small business owner my office is in my home & truck. Plenty of small business owners keep their equipment at home. Since when is it that you can't operate out of a home? The all American "we started our business in our garage" is being trampled on by these guys. They canceled my policy on the basis that I park my trucks in my yard. Small business owners beware of this company & double check what they're saying! Your property may not be insured. Do NOT Recommend

This is, by far, the best insurance agent I have ever worked with. I have had many different…read moreinsurance companies for cars and houses in the past 15 years, and I have never been as happy as I am with Scott Smith State Farm. He calls at least once a year to discuss ways to lower our rates. To make sure that we have the correct coverage for our needs, and he calls just to tell us when our rates go down. He is one of the most honest and kind people. All the people that work in the office are amazing and kind. They are always helpful and they get things done quickly. Very quickly. Love this insurance agent and the staff. Wouldn't go anywhere else, even if it was less expensive (but it's not because he gets us amazing rates)! Couldn't ask for better.

Called the office about getting life insurance with long term care. The woman who answered the…read morephone was helpful and scheduled an appointment with Sidney. Very smooth process and able to save some money when I move my home and auto.

From the owner: Our mission is to help people manage the risks of everyday life, recover from the unexpected and…read morerealize their dreams. Get Coverage You Can Trust. Compare and Save Now. Whatever Your Needs Are State Farm has you Covered. Click or Call for a Free Insurance Quote Today. License #: WA-1019667, OR-18543534

After continuing billing issues blamed on "corporate"They had billed my home owners for my business…read moreinsurance and it's been a disaster ever since. 3 months later no answer to the random dollar amounts I pay monthly. I emailed another State Farm agent. That was Scott Smith. He simply forwarded my emails to Jason Cowgill. Jason called and said basically "No we don't really need customers like you who are going to "flame" us because it's not our fault. We have other customers patiently waiting for corporate to fix their bills too" Wow. Just bend over and take it from State Farm because corporate is the bad guy. Real nice.

I have been with State Farm for 30 years - both home and auto. They called me to tell me that they…read morewere cancelling the auto insurance because my daughter had two tickes this year. No problem, let's boot her off. The lady informed me that they were cancelling EVERYONE. My daughter is in college and doesn't even live with me and my son has his own home now and can't even get insured with them on his own? Both of our driving records are clean. So I am moving my home insurance as well, elsewhere now - after 30 years - which counts for nothing to this company. Customer loyalty is not valued. Incredibly horrified they would cancel everyone and not just remove my daughter who doesn't even live with me. After researching around I now have found that there are far cheaper rates out there for the same coverages and I have been over-paying for years. I would encourage everyone with State Farm - Jason Cowgill - to look around and switch. You will save money and later heartache. Find a company that values their customers, State Farm - Jason Cowgill is not one of them.

Jim has always gone above and beyond what is required to help us with our insurance. We couldn't…read moreask for a better agent.

Well they must be doing something right! We've stayed with them for 30+ years!!! Friendship, trust,…read moreand a great knowledge base.

I called to get an insurance quote and Alex did a great job explaining the difference options and…read morepolicies you offer. Thank you

From the owner: At Tyler Swarner State Farm, we treat our Good Neighbors like family. We realize that insurance…read moreisn't one size fits all, so we're proud to offer coverage plans that can be personalized to suit your lifestyle! Whether you're family-oriented like me or like to live adventurously, rest assured that we have the plan for you. Visit our Kennewick office today to learn about our Life, Auto, Business, and Home Insurance options! We can't wait to meet you. License #: WA-1266924, ID-3003224322, OR-3003212208

We appreciate and are impressed with our new State Farm agent, Jon Donovan. We're looking forward…read moreto working with him as we venture into these strange and different times following Covid. Jon has provided good counseling and knowledge in helping us select policies that best suit us. Thanks Jon!!

If I could give negative stars I would. This agent is completely unresponsive and incompetent…read more The "service" (really lack thereof) we received from him the past two years has made us change insurance providers after 35+ faithful years with State Farm. After several missteps, the last straw was a typo on his part which caused us to lose coverage on one of our policies, and he NEVER called us back to fix it after we found out that he never sent the information we gave to him requested by the underwriters. It's a shame because we have always had great service from past agents in ID and CA. State Farm corporate customer service can't do much to rectify the mistakes this agent made on our account either. Perhaps the company should spend a little less on the copious amounts of TV advertising and more on customer service. Good bye State Farm.

From the owner: Our mission is to help people manage the risks of everyday life, recover from the unexpected and…read morerealize their dreams.