A minor accident, my fault. I was very nervous. The officers at the scene were very professional…read moreand calming for my nervous feeling. I'm 86 and concerned about my driving. This was the only accident I've ever had that was my fault. I was treated with respect. They are a real fine bunch and greatly appreciated by me. We do need them.

One of my neighbors unfortunately were broken into today and the Henderson Police showed up right…read moreaway! They were knocking on people's doors asking for Ring camera photos/video and even gave us a police card with the report number before they left. Huge shout out to them and their service!! After living in and working in other parts of the valley, I can attest that this is a huge improvement and I feel much safer living in Henderson! Thank you!

A fine police department. They have a tough job most certainly. I do have an issue with a the…read moredispatching of an officer to my door at 1 AM because someone in my neighborhood complained of talking. Yes, a conversation was apparently too loud, though I heard nothing. It was not my residence, and when an individual claims to be police yet has no visible cruiser rings your doorbell at 1 AM I'm thinking imposter and home invasion. Impossible to get back to sleep after that as well.

The long anticipated grand opening of the newly constructed West Henderson Police Station…read more(inspirada ), occurred today. The event was heavily attended by nearby residents and others from surrounding communities. The station will serve as the academy training center for new officers, and the communications dispatch center for police and fire. It will also serve as the future home of the K9 Memorial. The 52,000 square foot facility includes a briefing room, evidence and locker rooms, weight room and break areas for officers and civilian personnel to unwind. A running track will eventually be installed that will serve as a training platform for new officers. The station's front desk area accessible to the public will be open from 7am-4pm M-F. However, the station will be operational 24 hours a day. The chief of police was joined by the henderson mayor and dignitaries from the city council and other governmental agencies for photographs and the ribbon cutting ceremony. This station was definitely a welcomed sight for those in the inspirada area, especially as they plan the construction of a new casino and the continued growth of the west henderson area.

This police dept is a complete joke. I came in a few weeks to file a police report for identity…read moretheft. I was told I had to do this to put a 7 year fraud alert on my credit report. So the lady at the desk tells me I need to bring in proof. So a few weeks later after gathering all of the information, since this has been going on for several years I had to dig for a lot of the information. I then come back in today, after waiting 45 minutes they tell me they will call me after 1:00 which was another 15 minutes. So after 1:00 they finally call me just to tell me I have to go to the FBI. The lady was rude and did seem to care. Victim always suffers .

Someone broke my swimming pool pump to steal it, they must have been interrupted, so I went to…read moreHarmon where a police officer took my complaint, and filled out the insurance paper, a week later an officer called me to find out if everything was going well and if the insurance was taking care of me, I really appreciated, instead of criticizing the police, it would be good to support them, because with the difficulties they encounter from our days, I am 72 years old I have seen the evolution of violence, it is an increasingly dangerous job, imagine if they were not there it would be chaos and, we must thank them for their bravery. Claudie.

Dear Entire Metro Las Vegas police and fire department,…read more We are a very lucky group of 6 that survived this horrific tragedy. We just want to say from the bottom of our hearts and beyond, thank you. You put your lives on the line to save ours and we cannot be more thankful. Without the communication you had with each other the outcome could have been worse. Your team worked together and you got him before he could hurt more innocent people. We are forever grateful and thankful for your act of bravery and strength for us. We want to thank you for how quickly you were able to detect where he was and stopped him. Our words of thank you cannot express enough but we still want to say it. THANK YOU!

Everyone that we dealt with was nice, professional and very patient. We were impressed with how we…read morewere treated.

Thank you for all your assistance I live in las Vegas over 40 years now I have so.many nice and…read morehelpful stories especially with my car breaking down at nite and helping me in auto accident thanks again for all your assistance

I never do this. Especially when it comes to emergency responders. However, I believe this needs to…read morebe posted. My vehicle was stolen from my driveway on 6/21/26 at 6am. I call in this crime at 6:15am. The local police showed up at my home at 4:30pm. The officer who came out to take my statement was not concern with solving or recovering my vehicle. During this time the officer was taking my statement. My credit card started popping up on my phone informing me there was activity at the local McDonald's near my home. I inform the offices of the information I am receiving. He informs me that he is not there for recovery only to take the report. Three days later I still have had no follow up. It is sad days residents of Las Vegas. Those who swear to Protect and Serve our community is something we as Las Vegas residents are not receiving. Shame, Shame, Shame!! We deserve better.

Such a horrible experience! The employees here have the absolute worst attitudes I even heard laugh…read moreabout the caller they had just gotten off the company phone with. So disheartening that a place that you are supposed to go to and feel heard and receive help. No wonder this city has just gone completely down hill.

Horrible !! I wish more people would write a review on how horrible the police department is with…read morenon emergency situations. The fact that the police could be at the scene preventing someone from taking actions into their own hands and it's simply overlooked because the emergency is "non emergency" is quite literally insane likwhy are my taxpaying dollars going to people and a organizations that doesn't even uphold their end of the deal. I can sympathize with people that take matters into their own heads. This all happened because policy says stores can't show merchants the video without a police report I wanted to file a report of theft/fraud only to be able to see the camera at the store the person used my card at and now I'm stuck because of all the misinformation over the phone with said police and still out of money and still can't see the cameras

Had to make a trip over here to take care of some personal business. Station is new in the…read moreneighborhood. Clean and organized and masks required for entry. The clerk was friendly enough and provided me with the information I needed. I was in and out five minutes after I got here. This is the 10th substation built specifically to serve the ever growing Summerlin master planned community.

Dropped my wallet on the weekend which is airtagged and someone picked it up and turned it in to an…read moreofficer. Brings it here which is closed on weekends so I have no way of getting said wallet (completely fine). I go there on MONDAY ask if I can have it they ask for ID I give my social and then a new lady comes out and says "we can't have things lying around the office" and then told me that I'd have to pick it up from impound after Mon... after asking for my social and me literally knowing the location of my wallet is in the back of the building. Gives me a number that doesn't work and connects to nobody and completely gave zero help to an easy fix situation. Shits ridiculous UPDATE: Called back to the place on Tuesday cause the lady said they should pick it up Monday and just simply asked if they knew when they're actually going to get it. This time the same lady that said they can't leave stuff lying around told me she has zero clue when the people actually come to pick up stuff! Nice! Wouldn't care except I genuinely am losing money everyday cause I can't work without my license. Appreciate the hard work these people do of sitting, talking and doing nothing when they could walk to the back of the department and solve this in 10 seconds.

Great food, clean and neat, nice people, great area of Henderson, good access to bus line. BHX Aread more

The medical is absolutely horrific. I spent almost 180 days there unfortunately and was severely…read moreneglected. I was sure to kite and send grieving in daily to keep a thorough paper trail as I planned on suing them and naphcare their medical. I have severe pre existing conditions and they were unable to provide adequate care and just kept ignoring me! I had been trying to get out on an early medical release for a majority of my time there and out of the blue just a few days ago FINALLY GOD answered my cry for help! I was released only a few days before my original release date and now will go full speed with a civil suit hdc is the absolute worst in all departments! Shame on you!!

I wish I could do my police report online, but they made me come in because I had a video & photos…read moreyet they never asked for the videos and photos so I went in and waited an hour for my turn got to meet with someone filled out the paperwork and then told that somebody would get back with me within 14 days I appreciate Metro.

I first called to make sure I could file the report type needed at this location. The lady I spoke…read morewith was extremely helpful. I arrived and the gal at the front desk was absolutely amazing. She helped me get my report filed, gave me a copy for my records, and offered a lot of other helpful information to ensure my safety. This experience was not one I was looking forward to but the staff made the experience very approachable and comforting.