One of my neighbors unfortunately were broken into today and the Henderson Police showed up right…read moreaway! They were knocking on people's doors asking for Ring camera photos/video and even gave us a police card with the report number before they left. Huge shout out to them and their service!! After living in and working in other parts of the valley, I can attest that this is a huge improvement and I feel much safer living in Henderson! Thank you!

My severely disabled family member wandered away and got lost…read more On Christmas Eve, officers we're looking for him. Happily, we found this vulnerable young man, safe and unharmed. I am sorry they are not able to be home with their families, but I very much appreciate their help

A fine police department. They have a tough job most certainly. I do have an issue with a the…read moredispatching of an officer to my door at 1 AM because someone in my neighborhood complained of talking. Yes, a conversation was apparently too loud, though I heard nothing. It was not my residence, and when an individual claims to be police yet has no visible cruiser rings your doorbell at 1 AM I'm thinking imposter and home invasion. Impossible to get back to sleep after that as well.

The long anticipated grand opening of the newly constructed West Henderson Police Station…read more(inspirada ), occurred today. The event was heavily attended by nearby residents and others from surrounding communities. The station will serve as the academy training center for new officers, and the communications dispatch center for police and fire. It will also serve as the future home of the K9 Memorial. The 52,000 square foot facility includes a briefing room, evidence and locker rooms, weight room and break areas for officers and civilian personnel to unwind. A running track will eventually be installed that will serve as a training platform for new officers. The station's front desk area accessible to the public will be open from 7am-4pm M-F. However, the station will be operational 24 hours a day. The chief of police was joined by the henderson mayor and dignitaries from the city council and other governmental agencies for photographs and the ribbon cutting ceremony. This station was definitely a welcomed sight for those in the inspirada area, especially as they plan the construction of a new casino and the continued growth of the west henderson area.

This police dept is a complete joke. I came in a few weeks to file a police report for identity…read moretheft. I was told I had to do this to put a 7 year fraud alert on my credit report. So the lady at the desk tells me I need to bring in proof. So a few weeks later after gathering all of the information, since this has been going on for several years I had to dig for a lot of the information. I then come back in today, after waiting 45 minutes they tell me they will call me after 1:00 which was another 15 minutes. So after 1:00 they finally call me just to tell me I have to go to the FBI. The lady was rude and did seem to care. Victim always suffers .

Someone broke my swimming pool pump to steal it, they must have been interrupted, so I went to…read moreHarmon where a police officer took my complaint, and filled out the insurance paper, a week later an officer called me to find out if everything was going well and if the insurance was taking care of me, I really appreciated, instead of criticizing the police, it would be good to support them, because with the difficulties they encounter from our days, I am 72 years old I have seen the evolution of violence, it is an increasingly dangerous job, imagine if they were not there it would be chaos and, we must thank them for their bravery. Claudie.

The woman at the window in the records department was friendly and courteous, however, the male…read moresupervisor seemed annoyed to be at work, tone was abrasive and only additional information after I came back a second time. We are all busy, tired and short staffed these days however we need to do better !!

Everyone that we dealt with was nice, professional and very patient. We were impressed with how we…read morewere treated.

Had to do some routine paperwork that necessitated a visit down there for a new set of…read morefingerprints .... Made an appointment no problem. When I went in to check in, waited in a line for ten minutes or so (unfortunately there were some pretty loud talkers in line sharing way too much info which was kind of weird since the stuff they seemed to be proud of, I sure as heck would not boast about) but anyway when I got to the window I was told I couldn't check in for my appointment since it was 20 minutes too early and the system wouldn't accept me until I was 15 minutes before my appointment. Got to the end of the line, waited again saw a different person who was able to get me checked in..... Got my number, waited a few minutes and was out the door. Everyone was polite and professional... Just weird about the check in process.

I never do this. Especially when it comes to emergency responders. However, I believe this needs to…read morebe posted. My vehicle was stolen from my driveway on 6/21/26 at 6am. I call in this crime at 6:15am. The local police showed up at my home at 4:30pm. The officer who came out to take my statement was not concern with solving or recovering my vehicle. During this time the officer was taking my statement. My credit card started popping up on my phone informing me there was activity at the local McDonald's near my home. I inform the offices of the information I am receiving. He informs me that he is not there for recovery only to take the report. Three days later I still have had no follow up. It is sad days residents of Las Vegas. Those who swear to Protect and Serve our community is something we as Las Vegas residents are not receiving. Shame, Shame, Shame!! We deserve better.

Such a horrible experience! The employees here have the absolute worst attitudes I even heard laugh…read moreabout the caller they had just gotten off the company phone with. So disheartening that a place that you are supposed to go to and feel heard and receive help. No wonder this city has just gone completely down hill.

Horrible !! I wish more people would write a review on how horrible the police department is with…read morenon emergency situations. The fact that the police could be at the scene preventing someone from taking actions into their own hands and it's simply overlooked because the emergency is "non emergency" is quite literally insane likwhy are my taxpaying dollars going to people and a organizations that doesn't even uphold their end of the deal. I can sympathize with people that take matters into their own heads. This all happened because policy says stores can't show merchants the video without a police report I wanted to file a report of theft/fraud only to be able to see the camera at the store the person used my card at and now I'm stuck because of all the misinformation over the phone with said police and still out of money and still can't see the cameras

Very disappointing experience at the Summerlin police station. It seems like they are constantly…read moreunderstaffed, and the wait times are consistently excessive. Even for simple matters, you can end up waiting far longer than expected with little communication about delays. The staff I interacted with were professional, but the lack of resources and long lines make the overall experience frustrating and inefficient. The community deserves better service and shorter wait times.

Dropped my wallet on the weekend which is airtagged and someone picked it up and turned it in to an…read moreofficer. Brings it here which is closed on weekends so I have no way of getting said wallet (completely fine). I go there on MONDAY ask if I can have it they ask for ID I give my social and then a new lady comes out and says "we can't have things lying around the office" and then told me that I'd have to pick it up from impound after Mon... after asking for my social and me literally knowing the location of my wallet is in the back of the building. Gives me a number that doesn't work and connects to nobody and completely gave zero help to an easy fix situation. Shits ridiculous UPDATE: Called back to the place on Tuesday cause the lady said they should pick it up Monday and just simply asked if they knew when they're actually going to get it. This time the same lady that said they can't leave stuff lying around told me she has zero clue when the people actually come to pick up stuff! Nice! Wouldn't care except I genuinely am losing money everyday cause I can't work without my license. Appreciate the hard work these people do of sitting, talking and doing nothing when they could walk to the back of the department and solve this in 10 seconds.

This place does an extremely terrible job on treating inmates with underline mental health…read moreconditions. I was arrested and taken here by HPD, and when I had a Manic Epsiode, they put me on suicide watch and its again, rather by not giving the inmates the proper treatment. The mental health staff also do NOT take care of inmates. I wouldn't even wish somebody to be taken here upon my worst enemy. Do better Henderson.

food was ass cell was freezing but i like how i got to watch straight marvel movies while waiting…read moreon bail uh staff was chill for the most part other than that i absolutely hated it do not recommend

I wish I could do my police report online, but they made me come in because I had a video & photos…read moreyet they never asked for the videos and photos so I went in and waited an hour for my turn got to meet with someone filled out the paperwork and then told that somebody would get back with me within 14 days I appreciate Metro.

I first called to make sure I could file the report type needed at this location. The lady I spoke…read morewith was extremely helpful. I arrived and the gal at the front desk was absolutely amazing. She helped me get my report filed, gave me a copy for my records, and offered a lot of other helpful information to ensure my safety. This experience was not one I was looking forward to but the staff made the experience very approachable and comforting.