CCR Management not only misused $545.75 of HOA funds for their own legal defense--clearly unrelated to the association--but also exploited their position to control financial decisions without proper authorization. They consistently bypassed oversight by influencing two board members who blindly approved such expenses, acting more like CCR's puppets than community representatives. This pattern of financial manipulation and lack of accountability raises serious concerns about governance, ethics, and the integrity of HOA operations under CCR's management. read more

I can't understand how CCR is in business. I lived in a "luxury boutique condo" on the mainline that CCR continues to manage. The condo docs were inconsistently reinforced, if at all. Communication was extremely poor and unprofessional. The assigned CCR manager was rude and defensive with many residents and failed to take accountability for her actions. CCR terminated contracts with service providers who were doing a good job and replaced them with their "preferred" and more expensive providers. HOA fees jumped significantly without CCR even acknowledging the increase, let alone providing a justification. CCR failed to address a serious incident I reported to them about a Board member that left me feeling so uncomfortable in my own home that I had to move. It is validating to see very similar feedback from others on this forum. I rarely provide reviews but felt that it was too important not to warn others about CCR. read more

They need to hold the residences in the communities they manage accountable and adhere to the by laws. They collect their HOA fee month like clockwork. They need to enforce the bylaws NOT play favorites. I'm looking to move never again another HOA! read more

My experience with CCR had been pleasant so far. Communication is timely and any concerns I've had have been addressed promptly.

I don't even know where to begin here. This management company currently handles my communities HOA at Southview Townhomes in South Coatesville. The workers hired to do jobs in our community are all completely incompetent - The snow removal is done late and sloppily, and the grass cutting is a mess - when it's done, which is no where near as often as it should, huge areas and clumps of grass are missed. When these problems are brought to the attention of CCR, they completely ignore the emails. We recently got a bill to pay an additional $200 per resident because of the excessive snow this past season. When asked why there wasn't any type of surplus from the past two years, where there was literally one or two times snow had to be removed, no response is provided. When asked for copies of balance sheets, amounts we're paying to contractors, or any other financial documents, we're ignored. Run screaming for the hills here. read more

Arrogant. Defensive. All about building a living for the principals -- not about SERVICE to any community. Generally unresponsive when you call or write. Only enforces rules when someone who will renew their contract complains -- when just a peasant homeowner complains - NOTHING is done or addressed. Wrong, not fair, expensive and incompetent. read more

Don't entrust your HOA to these guys. They don't follow covenants and have little to no direction on following the documents.

CCR Management in Rose Tree HOA is really worst. They change their banking info and let you figure out how to submit new payments. They instate new policies and communicate them after the fact. AND they don't share all the information upfront and rip you off. It's a worst company to deal with. read more

Zero stars! This company does not enforce the HOA rules in the bylaws like parking on the streets even when we complain. Rarely do we get a response or acknowledgment when we contact this management company. The service is lousy. Their email account was hacked, too. We pay good money every month and deserve better. read more