Great professional service with excellent communication. The price was fair and I trust the…read moreownership and work leads. Had boat trailer brakes, rotors and hubs serviced.

Very fast service, brought the car in with cooling system problems Saturday diagnosed what was…read morewrong Sunday was finished with it that night. Very satisfied with David's work.

When they say "Not all superheroes wear capes" they're talking about this guy! He mechanic there as…read morefriendly, did great work, did it fast, and for a very fair price! If you're anywhere near Zion, IL and need anything done on your car, take it to Lee's Auto Repair!

I brought my truck in for a manifold repair and they got it done very fast and for a very…read morereasonable price 10/10 will be coming back

The work they did was good. I had to wait approximately a hour & a half after the appointment time…read morebefore they started working on my truck. They had to remove the broken bolts on the flange between the muffler, & catalytic converter. Then replace the bolts, & gasket. It took less than half an hour, & they charged me for a full hour of labor ($120) & I supplied the parts. I believe that the labor charge was excessive for the work they preformed, & the time required to complete the repair ?

Called to order a bolt in 4 link kit for my 1968 Nova. I was told that the bolt in kit had been…read morediscontinued and that the Camaro weld in kit works on the Nova. Ordered the weld in kit, torn my car apart and when the kit arrived, we tried to install it. We found that the Camaro kit would not fit the Nova even though after several phone calls I was informed the kit had been successfully installed before. I provided several pictures and then finally got the okay to return the kit. We did a little grinding on one of the parts and now Heidt's kept a 15% restocking fee because of it, even though the kits would not fit. It was not a cheap kit to purchase so the 15% is a lot of money.

I felt compelled to write a review after calling support earlier. The gentleman who answered was…read moreextremely helpful and provided me with technical assistance regarding a Pro-G suspension kit I purchased. He signed off with "if you ever have any other questions or need assistance or advice, give us a call". Great service will definitely keep me as a loyal Heidt's customer for my next project!

Worst customer service I have ever experienced in my life. We went in on a Tuesday, looking at a…read moreused expedition. After test driving the car, we realized it had some serious mechanical issues. We were still very interested in the car and had talked to the owner of the dealership about fixing the mechanical issues and then we would purchase the car the next day. The next morning we kept trying to get ahold of the owner, but we were only able to get a mechanic on the phone, who said he was only instructed to fix one of the problems we had spoken about with the owner the day before. After a few more hours of not getting a phone call back from anyone, we decided to stop in. The owner was in the office and tried to make excuses for why he had not returned our calls. When we asked if the issues with the car had been addressed he tried to convince us there were no issues and that the car was in perfect condition. My husband, a mechanic himself, knew there was something wrong with the car. The owner obviously thought he could sucker us into buying the car and not fix whatever problem there was. When my husband tried to shake his hand and say thanks anyways (because we might have come back in the future to look at other cars) , the owner refused to shake his hand and told him to " just get the hell out". We were shocked that he was speaking like that, and we started out the door. As we were walking out he yelled after us, trying to provoke my husband, saying "you can't even pay for this car yourself you f@#&king mooch, you have to borrow money from someone else." Which is completely untrue. We wanted to finance the car as an opportunity to build our credit, even though we could have paid for it outright. Needless to say, after that rough exchange of words, we will never be stepping foot on that lot again, not recommending them to anyone. Beware working with this dealer, as they are rude and extremely unprofessional.

Ed Dunne is a well polished shyster. But he hides this perfectly during the sales process. (Or he…read morewouldn't get many sales, of course) We purchased a 2005 Honda Pilot that after the first 2-3 weeks started sounding like metal on metal when we braked. The brakes were bad all the way around! All 4 brakes! The mechanic said when he inspected it that they were metal on metal when we purchased it. So he sold us a car with unsafe, terrible brakes. Metal on metal, no pad left on any of the brakes. Cost of 4 new rotors and a brake job: 800.00$ Ed Dunne, when confronted about this, claimed the brakes were "just fine" and called me and my fiancee liars. Ed Dunne sells unsafe cars to unsuspecting, trusting people. Please think about the type of person who would sell anyone a car with 4 bad brakes... Only the worst type of person would sell a car with 4 bad brakes to anyone. He couldn't care less if they get in an accident and become crippled or die. If he did, he wouldn't be selling a car with bad brakes. But he made an extra 800 bucks! See how well that works for Ed Dunne? The man, seriously, has no conscience. Long story short: If your even thinking about doing business with this man, Ed Dunne, simply hit the gas and keep on driving till you find another dealership. He lies, cheats people and sells people unsafe vehicles, all to make MORE profit! He is the worst kind of salesman and the type of man who gives car sales people the bad reputation they often don't deserve. And he gets extremely rude when you call him on the carpet for the shoddy vehicles he peddles to unsuspecting people. He called me an as8hole and told me he wouldn't ever sell to me again. He told me to get the fu*k off his lot. Couldn't believe it! Thank God is all I have to say! Ed Dunne also has a referral program where he gives 100 bucks to anyone who refers a friend, etc, to purchase a car. The person who referred us never even got her 100 bucks. We asked him if she got her money, and he lied to us and told us she did. We called her and asked her and she never got a dime of that referral money. So Ed Dunne is simply a liar. She also told us she purchased 3 cars there and after all the problems she had with the last vehicle, and not getting her referral money, said she wasn't ever going back to that man for anything. much less another car. He does not treat customers well at all. Total contempt would be the best way to describe how he views customers. So between me, her and my fiancee, there is 3 people who won't ever get cheated by Ed Dunne ever again! Ed Dunne is a bad person, with poor character and no morals. That is the only type of person that can sell a car with no brakes to unsuspecting shoppers. Good people couldn't do that because they have a conscience. I myself, couldn't do it. It wasn't a mistake on his part. He knew they were bad. But he made the decision to sell it in its unsafe condition and roll the dice with our lives. It's just how he does business. He is a bad person with no morals. Put his dealership in your rear view mirror now and drive to the next dealership. He will screw you too if you give him the opportunity. Don't! And lastly, Ed Dunne sold us a car with outstanding recalls on all of the airbags without informing us. I guess this is ok, if you want airbags that shoot shrapnel into your face in an accident. Not sure about you, but that's my least favorite thing to happen when the airbags go off. We took it to Macgrath Honda in Crystal Lake and had it fixed for free. Total time: 77 minutes. And that's 77 minutes of free work that Ed Dunne, if he was a good person with good morals, would surely have gotten done prior to selling the vehicle. Especially since it was free. But he couldn't care less whether his cars are road safe or not. All that matters to Ed Dunne is making a few extra hundred bucks on each sale. Safety be damned! He couldn't care less if you buy a car and die a half an hour later because it had no brakes or the airbags shoot shrapnel into your face on impact. He got paid and that's all that matters to this used car salesman. Buyer beware!

this is the second time I have taken my car here . The owner,Bill Pitt is honest and does not…read moregouge prices just because you need the work done. First he diagnoses the problem and then he give you an estimate. Then if it ends up costing less, he charges the lesser price. A very friendly place and the work done solved my problem. I highly recommend this auto repair shop. By the way the address has changed. This business is located at Rte 31 and Rte 176 in crystal lake, IL

Jose was extremely professional, friendly and knowledgeable. He was very punctual and had my truck…read morefinished as promised on time. I never saw my truck LOOK SO GOOD, that includes when I first bought it 6 years ago. I would NOT HESITATE to have any auto detailing or add on services done by his Company. The price quoted was very reasonable and as stated. If I could give 10 stars I would!

Quick diagnosis and service. Reasonable price. Done the same day, very surprising. Suspected ball…read morebearings. Ended up needing an axle replaced too. Nice thing, wasn't recommend a million things to fix. Car runs like a champ again.

Excellent service during busy time on Hwy 11. Pleasant. Reasonable rates. It was night. Rush…read morehour. I was pulled over to the side. I am elderly and he not only got my car on his truck but me inside it.