I have a 2012 Dodge Journey WHOM I love! Call me crazy, but I believe in loving your car because it carries your family and protects you while out on the road. So I believe it loving your car back and listening to it when it says something is wrong. I always take my car to the dealership. About a year ago, my car started making an odd noise in the front end. It would come and go, but I knew something was off. I took it into the dealership, they said there was nothing wrong. They could not hear the noise. Fine. Over the next few months, the noise continued, I returned to the dealership. Nope. Nothing wrong. They didn't even charge me because they still could not hear it or find anything wrong. Fine. But not fine. It continued. Not every day, but when it did - heads turned and stared at me because it sounded like the front end was going to fall off my car! I once drove into the Eaton center underground and it was SO loud EVERYONE instantly stopped and "jumped" away from my car! So another trip into the dealership - this time with a video to HEAR what my car was doing. 1. They claimed they could not hear anything on my video and 2. still nothing wrong with the car but offered a service of "cleaning my brakes" to maybe help. The noise went away for a few weeks, then back again. This time I called Joe at Cawthra Auto Centre. He is well known and loved by my in-laws and they thought maybe he could help. I sent my car in WITH a video. Joe was receptive to the fact that I KNEW something was wrong with my car and offered to do a full check. The front and rear brakes were completely gone on my car!!! He obviously did a great job repairing my brakes and he has brought complete reassurance back to me that my car is safe for my family. I APPRECIATED Joe taking me seriously. I LOVE that he found what was wrong and fixed it! I have always been a dealership girl because I figured they knew the cars they sold best. This is my second Dodge vehicle and my second Dodge dealership. Love the cars, really hate the service. Joe will forever be our mechanic now but he cares so much more! Thank you to Joe and his team for fixing my Walter! read more