My garage door wouldn't open. Called ETX and they had a Technician at my house within an hour…read more Michael had door up and running in no time. He even gave me some maintenance tips I could do myself. I would highly recommend them.

From the owner: ETX GDS is a locally operated, family-owned garage door company serving East Texas with pride. We…read morespecialize in expert door replacement, repair, upgrades and maintenance--always with a focus on quality, speed, and honest service. What sets us apart is our East Texas work ethic, personalized customer care, and commitment to using only the best materials. Whether it's a routine tune-up or an emergency repair, we show up on time, do it right the first time, and treat your home like it's our own. BBB backed

Tucker was so responsive! Came right over fixed the garage door which was jammed and off the rails…read more It was after hours and he was here within 20 min. It was so reasonable and worth every penny. I would highly recommend to anyone

From the owner: Tucker Overhead Door makes sure our customers get the best service and value possible. We make sure…read morewe always provide in-person inspection and diagnosis of your garage door or automatic opener before quoting a price for service. Our courteous repair technicians are ready to respond to your call 7 days a week, for your convenience. Hundreds of satisfied customers agree that Tucker Overhead Door is the best in the business! We provide fast same-day service and emergency service when you need it.

Williams Overhead Door had finished repairing my residential garage door springs while others…read morewere trying to set up appointments later in the week . You say "just good timing" yes , but This was New Years Day . Williams Overhead Door is fast thorough and a very fair price . I recommend the friendly people at Williams Overhead Door .

My garage spring broke on a cold MONDAY morning and when I called, Robert was very understanding in…read morewhat was needed. He was very upfront about the issue, transparent on time frames, and costs. He explained to me what would make the cost fluctuate which was very comforting to understand upfront. Looked at pictures that I sent via text and knew exactly what needed to be done. Robert understood that a simple broken spring was a stressful time in my day and needed to be addressed accordingly. The work completed was quick and of high quality. Never did I get the feeling that they were cutting corners or "trying to figure it out" I would recommend this vendor, especially if you support local small businesses. They made my day much easier and helped relieve the small amount of stress it caused me in the morning.

Justin was a hero helping my neighbor replacing her garage door opener…read more He was honest, professional, helpful, and understanding. Will call him if ever needed in the future. Give him a shot if you have garage door issues, you won't be disappointed. His cell number is 903-654-2609. Thanks Justin.

Dan was very helpful in helping me understand my problem. I asked for help and He came out quickly…read moreand advised my motor should be replaced it. Showed me how everything worked properly the price was reasonable. Definitely recommend to anyone in the area.

Dan was great. He came out and fixed the spring on on the garage door very quickly. He is…read moreprofessional and friendly. I would highly recommend him.

The spring on our garage door broke at night. They responded swiftly and had someone out the…read morefollowing day. It was free for them to come and check it out, and then they gave an estimate of what it would cost to fix our issue. They fixed it quickly and even addressed an issue we had with our garage that was unrelated to our original need for them. They replaced our broken spring and we asked for 2 springs this time. They have a great warranty and everything was done with care, pride, and precision. Will definitely use them again.

I would've given more stars but there are definitely some discrepancies in Annamaria's response…read morefrom what actually occured. First, the timeline. I received a call from veteran garage door WHILE installation was still going on saying installation was complete and they wanted payment. At that time I was sitting inside the house and could hear all kinds of banging, drills, etc. I could not go inside the single car garage because it was full of ladders, tools, garage door components, etc., and I did not want to disturb the installer or get in his way. He also had his trailer backed up to the garage, so I couldn't get in from the outside either. As soon as he left I went inside the garage and immediately called veteran garage door to tell them the wiring was not done right. Up to this point, and even as I was on the phone describing the issue I thought veteran garage door was a reputable company that would never allow such low standards, but I was wrong. The woman on the phone asked, "Does the door go up and down?" I said yes. Her response was, "Well then sounds like it was a successful installation so I'll take your payment now." WHAT?!?! Judge for yourself from the photos. Does this look like it would be up to anyone's standards? They couldn't even be bothered to run the wire through conduit or even use little wire clamps instead wrapping the wires around screws. By the way some were coming unwrapped the next day so the wires literally would've just been dangling. Another thing to note here is their communication. Never through the whole process did anyone from veteran garage door explain verbally or show in pictures or writing what their "standard" wiring installation looked like. If they had shown me anything like these photos I would never have hired them. Also, the electrician I hired found no reason why they ran the wiring all over the place instead of through the easily accessible attic space like he did. I waited the 6 weeks from paying the deposit they said it would take to get the door in stock and then had to call them to find out what was going on. At that point I was told they had only ordered the door 4 weeks ago so it may be longer! They took a moment to double check, and found my door was there ready to go, just waiting. If I hadn't called, I wonder if they ever would have contacted me or if my job would've been overlooked? I also wonder how long it had been sitting there ready and it could've been installed sooner had they been on top of things? That brings me to my last point and another major discrepancy from Annamaria's statement. There was no "agreed upon" timeline, there were only demands for payment within their unreasonable timeline or else! I explicitly repeated several times that they were not permitted to charge my card without my consent and approval for the amount. I never said I wouldn't pay, I just said I needed time to get repairs made before closing out the account. They gave me 3 days to get repairs done when they expect me to wait for weeks even months for them to get their stuff done? I wasn't expecting to need some one to fix their bad job. So I had to scramble, and was nothing short of lucky that one of the 4 electrician's I called had a cancellation and was able to come by. I ended up being only 15 minutes late from their do or die Friday by 4pm deadline. Yet, did they call for an update? No. Did they ask before charging my card? No. Yes, Annamaria refunded me $400 to cover the electrician at $250 and the rest to use toward sheetrock and painting. Honestly, $150 is barely enough to cover paint and materials, but I was tired of fighting them over it. I was planning on writing a really nice review about her help then I saw her response to my original review. Thought some truth was warranted so future customers know what they are getting in to.