AVOID THIS PLACE AT ALL COSTS! I don't typically leave bad reviews, but this experience has been…read morebeyond frustrating, unethical, and financially damaging. My husband recently bought a car from this dealership, and it has been a complete nightmare from day one. The car was not as advertised, arrived with a dent, and was missing the air compressor it claimed to include. We've had issue after issue ever since. They were responsible for issuing the license plate, and it took forever. We barely drove the car and immediately noticed more problems: The starter button was delayed, the windshield wiper fluid sprayer doesn't work at all, and just three weeks after purchase, the check engine light came on. A trusted mechanic confirmed transmission issues and said the battery needed replacement, explaining the starter issue. This is not just bad luck, it's clear the car was sold to us in defective condition. Even the mechanic we took it to said we should complain about being sold a lemon. To make things worse, the "forever warranty" that they constantly bring up covers very little. We attempted to reach out to the dealership to find a solution, and guess what? They GHOSTED us. The sales rep, MAURICIO, completely disappeared and showed zero accountability. The finance person and sales team were eager and quick when it came to closing the deal, but as soon as we needed help, SILENCE! The most shocking part? After my husband signed the financing agreement under a specific monthly payment, they sent him a new contract AFTER signing, claiming the bank required higher monthly payments. Completely MISLEADING and UNETHICAL! We are now out $1,800 for repairs on a car we've barely used -- while still making loan and insurance payments. When we finally spoke to the GM, all he agreed to help out with was the bad battery. He quickly retracted that offer when we asked for all relevant documents to be sent to us. They pulled a classic yo yo financing scam on us and all we wanted to do was speak to someone about our options. This was apparently too much for the GM so he won't even help with the battery now. There has been no accountability and NO HELP at all. This dealership lacks customer service, integrity, and basic respect for its customers. We are now filing a complaint with the Better Business Bureau and pursuing legal counsel for consumer protection. We are also requesting full documentation of the transaction. If you're thinking of buying a car here, DON'T. If something goes wrong with your vehicle, you will be completely on your own. This dealership will ignore you, avoid responsibility, and leave you with a defective car and a financial burden. Please, do yourself a favor and take your business to another local dealer.

I have never had purchase that went so smoothly and we left very happy! The manager Brandon…read moredeserves a major RAISE! He went out of his way to help us with the purchase and made sure we were happy. We will be lifetime customers because if him.

Needed oil pan replaced and resealed. At first visit they evaluated what was needed and said they…read morewould order part when it came out of nationwide out of stock on July 1. They called me when part was in and took vehicle in to be fixed. Everyone at dealership was very kind and helpful. It was a very good experience and would recommend them to others.

Made an appointment one month in advance and took my truck over there on the day it was supposed to…read morearrive at 10 minutes before eight I was told that it would probably be ready around noon. That did not happen and was never called to let me know that the part was not there even though the appointment was made 30 days prior. I was given every excuse that you can imagine and was told the part would be there that evening and they would start on it the first thing the next morning. Well that did not happen either and was told all kind of reasons about why it did not get there. Again was not called to let me know the part did not arrive and given more excuses. I was told by "the general manager" (ha ha) that it would be done first thing the next morning. Guess what that did not happen either so I went to pick up my truck and the battery was not able to start the truck and they jumped the truck and was told by the "general manager" not to shut the truck off because it would not start again. Had the battery tested and it is still a working battery and has been shut off many times. So this should tell you what you are dealing with at this dealership.

I called Marcus, the MAD RV REPAIR guy after I found one of his cards. Sadly, he is a long distance…read morefrom me but he was so very kind to help me in any way he could. He even made suggestions and searched for a part I needed. He saved me a lot of money and had faith in me to install the part myself! Marcus is a sincere blessing from God. He was a tremendous help! Thank you again Marcus! You are God's best!

Very happy with the service I've received from Marcus of Mad RV Repair in Sealy TX. Two years ago…read more I was thinking of replacing my travel trailer's lead acid battery with two Lithium Iron Phosphate batteries. Marcus was recommended to me by a satisfied customer. He replaced the battery with two Lion Energy lithium batteries, moved the batteries location from the trailer tongue to inside the trailer's storage compartment as well as the associated wiring. He also rotated the head of the powered tongue jack 90° so the tow vehicle's tailgate could be lowered when the trailer was attached. Two years later and everything is still working well. Recently I was back in Texas during the 2025 January winter storm. My furnace stopped working one evening so I reached out to Marcus after normal business hours. He gave me some suggested areas to check out and within a 1/2 hour it was back up and running. I appreciate Marcus' friendly attitude, his knowledge and the quality of his work. I recommend Mad RV Repair for any repair work you may require.

Roland installed 2 brake controllers on 2 other vehicles and a 7 prong plug, bull bar and misc…read moreitems on my Ridgeline. All work was done on time, at a good price and has held up fine. I recommend him highly!

We worked with an amazing sales rep, Crystal Guzman, who found the exact car we wanted. She was…read morelots of help and placed no pressure on us at all. She made the process so easy. The day after we got home with the car we noticed hand prints on the ceiling of the car. We sent her pictures and she responded immediately. Cavender's General Manager, Craig Burton, contacted us the same day letting us know he had made arrangements to have the car detailed in our home town so we wouldn't have to travel to have them do it. He contacted us again the next day to make sure the car was cleaned to our satisfaction. The employees at Cavender made our whole experience easy. Glad we made the decision to shop with them!

I had the most frustrating and dishonest experience that I've ever had with a car dealership here…read more I found a 2025 Ford Bronco at this dealership that was exactly what I wanted, at a great price. I went in, test drove it, and initially had a positive experience with the saleswoman (Becky). Because I had just been in a car accident and was waiting to find out how much I'd receive for my totaled vehicle, I offered to put down a nonrefundable deposit to secure the car. She told me she would speak with her manager and get back to me the next business day. On Monday, instead of honoring that, she called to say that three other people were coming to look at the car. I immediately asked again to put down the deposit, and suddenly I was told they could no longer accept one--completely contradicting what I had been told before. At that point, I took a huge risk and started the paperwork anyway, despite not even knowing what my insurance payout would be yet. Then I was told they don't accept USAA financing and that I would need to apply for credit through their dealership. I did this immediately while still on the phone and asked her to review my application so we could move forward. After that, I was completely ghosted for SIX HOURS. When Becky finally responded, it was just to tell me the car had been sold. To make things worse, when I checked back, the same car was listed again at a higher price. This entire experience felt dishonest, misleading, and incredibly unprofessional--especially given that I was dealing with the stress of a recent car accident. I was ready to commit, tried multiple times to secure the vehicle, and was led on the entire time. If you're considering buying a car here, I would STRONGLY recommend being EXTREMELY cautious. Communication was poor, promises were not honored, and the overall process felt deceptive from start to finish.

I was traveling from Houston to Austin when a road obstruction cracked the return line on my…read morecoolant causing a high temp and immediate shutdown. I was stranded, an hour from either city, and limited options. Ron's to the rescue! They were loaded and wouldn't have been able to get to me for half a week. They gave me instructions over the phone how to repair the issue and had me back on the road in an hour. Even made time to check the repair once I was back and running.

These pos's towed my car and caused 1,888$ worth of damage. When contacted after I had my mechanic…read moreconfirm it was due to improper towing they denied everything and said they aren't liable for damages. My car was fine when brought in .completely jacked when I got it back. If your okay with people who don't own up to their own mistakes by all means take your car to Ron's. But you might need a lawyer

Easy job. Mount/adjust a new front bumper and related assembly. Non damaged vehicle. Poor fitment,…read moreworn out fasteners, missing bolts, run in the clear coat, large gaps and misalignment everywhere. Generally crappy standard of work. I took it home and readjusted everything and sanded/buffed out the run, ordered needed brackets and properly finished the job Albeit after spending 3K$ but lesson learned. If you have any aesthetic awareness in you at all, stay away from this hack job house.

Berger's Auto Repair has done amazing work in a timely fashion and at great prices. I highly…read morerecommend them if you need body work.

Love to work with Jake. We've bought our last 3 cars from him. Go see them, nice country sales…read moreguys

I would not recommend Alpha One Ford. I have purchased four vehicles from this dealership in the…read morepast--a Ford Focus, Ranger XLT, Ford EcoSport, and King Ranch F-250--and had relied on them exclusively for vehicle service. However, based on my most recent experience, I will no longer do so. My F-250 was brought in for a backup camera recall, and the installer's initial comment was, "Hopefully the fourth time's a charm; I broke the last three." Although the camera functioned after the repair, the guidelines and zoom feature no longer worked. I was then informed that it would cost at least $180 to diagnose the issue, with additional repair costs possible depending on mileage. I am extremely disappointed that Alpha One Ford would expect me to pay to diagnose and potentially repair a problem that occurred immediately after their recall service.