Long story short they save my baby's life, And when I brought him back to Cats Only thinking there's nothing else I can do, they were waiting for him when I arrived they brought him in immediately for examination without a blink of an eye.
My Cat used to be seen by Banfield pet hospital for three years, there was always drama about his teeth, and it was such a hassle to bring him in, because he understood the Amount of stress it would be for him to be in the same room in the back where there's screaming dogs and uncomfortable cats. Then, one day, my Loki couldn't go In the litter box. I raced him immediately to an emergency hospital near Westerville Ohio, and the next thing I know, I'm paying a fat bill with zero findings. They told me to monitor him for a few days. The same episodes occurred and by the next day I called Banfield to see if he can be seen by his vet. The first thing they brought up was the amount of money it would take to do these tests and treat him, but they wouldn't tell me why they had to perform these test and failed to explain their thought process behind the examinations.
Finally, after I realized that they are for-profit veterinarian hospital. I left and immediately followed a recommendation from a good friend. The moment I got to Cats Only, everyone explained to me in detail what they were going to do, why they were doing it, and why it was most effective to find anything. They explained to me that if they don't find anything that they would take further action to ensure that he is OK.
In addition they made recommendations that were the bang for my buck to help with his constipation. When I came to pick him up, it was probably the most calmest he's ever been. Unlike Banfield, he was super cooperative and they enjoyed spending time with him there. He was happy and his anxiety was so low, surprisingly low since he is a skiddish cat. That alone gave me reassurance that I took him to the right place.After a few days it seemed like the problem resolved and life went on as normal. So far first visit was great!
A few months later, Loki had a series of symptoms that inevitably were caused by a urinary tract obstruction. He got to the point where he never fought me to get into his kennel and had a high pitch whimpering like a dog. I knew something was wrong, relayed this information, and the staff was prepped and ready to take him in. Had I waited just a few more hours, he would've died. All hands were on deck for my poor Loki.
They saved his life, and I can never think them enough.
They called me every morning with updates, and let me in to see him every day. The staff and broke everything down to me, and reassured me that things were moving in the right direction. The team was extremely supportive and never judged me, not once.
When I took him in for reevaluation assuming the worst, they gave me good news, again...gave me reassurance, and told me how great of a job I was doing! They should seriously consider having like a counselor for calming down family, because their staff literally did everything that seemed like it was outside of their job description. It truly shows how much they care. Because of how they took care of my baby and how great they were with me....I will always go back. read more