Switched to this practice for OBGYN, found out I was pregnant and the first two appointments went…read morewell after that it was all downhill. The head receptionist Cheryl is very opinionated and rude. She made the whole experience horrible and was very unprofessional There are 4-6 receptionists in the front room at any given time and on countless occasions they will all just completely ignore you. I waited 20 minutes at the window before with no acknowledgment Parking is $3 minimum after validation and most times my appointments were less time than the process of getting to the office My care seemed more like checking the boxes of what they are supposed to do than actually having a conversation and caring for me! again my first two encounters were wonderful and the doctors were very engaged and my last few appointments were the complete opposite where I felt like just a paycheck overall cannot recommend this office

If there was an option to give zero stars that would be my rating. I was referred from my PA to…read morethis office approximately six months ago to have my regular exams. I received paperwork in the mail, filled the four pages out with an appointment scheduled months ago. The office called me the day before to cancel my appt. and to reschedule. I finally had my appt. with the only one available Nicole Snyder. I came prepared with my paperwork early, only to be told that I had an invoice from 7 years ago in 2016 for $168 that I had to pay upfront or they would refuse me. I could not recall the invoice and it was the first time it was brought to my attention as they had not mentioned before I arrived in person. The office were given multiple opportunities to bring it to my attention and I would have had the opportunity to address it then. I explained I did not have the funds to pay for an invoice that I could not recall ever receiving back in 2016 let alone not knowing who my insurance co. was back then. I don't recall receiving an invoice from Women's Wellness in 2016 and I am very organized and conscinetious when handling invoices. The registration clerk rudely asked me how would they know if they could trust I would pay my invoice for today's services. I explained and trying to assure them my invoice today 12/16/2025 would be handled because I have medicaid they flat out refused to keep the appointment and I did not receive my exam. Instead of thinking of the care of the patient, the money somehow reconciled from seven years ago, that I don't agree to being valid at this time, was put as the priority over my care. I will never return to this office because of the inhumane treatment I received. Try to understand I walked out of the door not to be rude but because it took a great amount of energy to make it to the office and you never know what is going on with somebody so put some kindness in your practice.

The team at this facility is fantastic! I have had such a bad time at other facilities but they…read morereally listen to you here! On my first appointment, I spent about 45 just talking to the provider and explaining my history and concerns. They help with all kinds of things, and the ultrasound techs are so friendly as well! I highly highly recommend this facility for all of your Obgyn needs!!

I first came here in July to meet with Dr. Brown. I had a GYN surgery in late June…read more Unfortunately, that wasn't successful. Dr. Brown did my second surgery back in late August (although it seems like yesterday). He was very good at telling me exactly what was happening. He kept me in the loop and explained everything in simple terms. He answered any questions my Mom and I had. After my surgery was done, he went out and talked to my Mom and explained what happened. He also didn't seem to mind me talking about my cats. When I went in for my post-op appointment a week later, he asked me about them. I also feel like Dr. Brown's thorough and cares about me. I think he felt bad for me when I told him how 2 of my cats kind of acted like punks after my surgery. One of them knocked my glasses case off of my nightstand the night of my surgery. When I bent over to pick them up the next morning, I had pain bending over. One of my other cats jumped on me when I was in bed and stepped on one of my incisions. I plan on seeing Dr. Brown for my yearly exams from now on. I went in yesterday for another post-op exam. He asked me about my cats again. I was a little emotional talking about one of them, Mac, who got really sick last year and passed away. He treated me with dignity, respect, kindness and like a human. I feel lucky.

27 yrs ago my insurance did not pay I have severe problems bleeding internally er dr referrEd me to…read morethem I called they said they can't see me I have to pay because the emergency surgery was not paid by my insurance ITS ALL ABOUT THE $$$$

Worked there. Would not recommend. Mgmt not friendly or…read moreeven caring for patients or staff for that matter.

Dr. Badalian is an excellent surgeon. I am under his care at Bassett Hospital in Cooperstown and I…read morehighly recommend him.

While this office has closed due to Dr Badalian moving to a new position out of town, I felt…read morecompelled to offset the other review and offer my own review. Dr. Badalian and his staff were always wonderful and caring. I was heartbroken when I found out he was moving to another position and wish him well!

I would strongly advise others to avoid this physician. My experience was deeply upsetting and, in…read moremy opinion, unprofessional. He was judgemental, rude, aggressive and dismissive. The doctor entered the exam room without appearing to have reviewed my medical chart, asked me the same questions multiple times, dismissed my concerns by saying, "It's no big deal," and ultimately refused to provide treatment. When I attempted to advocate for myself and explain my concerns, he abruptly told me to "get dressed and leave" before storming out of the room. As a patient, I expected to be treated with professionalism, respect, and compassion. Instead, I left feeling dismissed, humiliated, and unheard. No patient should be made to feel that their concerns are insignificant or be spoken to in such a disrespectful manner. I believe patients deserve safe, attentive, and respectful medical care, and I sincerely hope no one else has an experience like mine.

I (54) went in this morning with an informed request for estrogen and progesterone for my SEVERE…read moremenopausal symptoms (there is no way I'll survive this summer without help for hot flashes and night sweats), and walked out with a suggestion to try Effexor - an SNRI antidepressant that, if it works at all, offers ~50% decrease in hot flashes and does NOTHING for the other issues that are common in menopause, it causes sexual dysfunction in ~70% of patients and increases brain fog. Seriously, this is basically a slap in the face, and I feel like I've been blown off by a doctor that has no idea what it's like to be suffering.

This was my first experience at Planned Parenthood and I was so impressed. The staff is so polite…read moreand accomodating. I felt comfortable, supported, and heard. I am so grateful that a place like this (where I can get the support I need and when I need) exists! Thank you to all of the lovely women who helped me out today. You are appreciated.

I first called to get an appointment, the lady on the phone was very short and rude. she said the…read moresoonest she could schedule me was nearly two months out so I took the appointment. day of, I show up nearly half an hour early to be greeted with more agitated staff. upon walking into the empty waiting room and approaching the counter one lady just slams her window closed and points to the other window without looking up. the lady at the second window seemed annoyed to even have to speak with me, then says my appointment was canceled. I asked how, why, when because I was never notified. she claims calls were made a week ago and a voicemail was left. I even open my voicemail to check and I have absolutely nothing left to notify me. The lady at the desk wouldn't give me a note for class until I asked to speak to someone else. I've never had a worse experience with an appointment and would highly recommend anyone go anywhere else.

My husband and I moved to New York at the end of April, at the time I was about 5.5 months…read morepregnant, and needed to find a new OB on top of having to change my insurance. We were flying blind on this one, not knowing the healthcare 'situation' taking place in New York, and probably many other states as we were moving from Virginia finding a Doctor is easy. After 2+ hours of phone calls and searching I found CNY Womens Healthcare. Mind you many facilities I called weren't taking new patients at all, or not until well after my due date which is mid August. Obviously I can't go the rest of my pregnancy without prenatal care. Spring was the first woman I spoke to and she was incredibly helpful...we move around often due to his career and encounter all kinds of people. Never have we met such kind, and friendly people like we have since being upstate. Next person I spoke to was Miss Mary, we stop at her desk everytime we leave the Doctors office, they made getting booked and explaining some of the things about the practice, and area a new couple in town might want to know. They went above and beyond. We live an hour away in Sackets Harbor and even after having to go in for some repeated tests to make sure I and our baby are alright. I still wouldn't go anywhere else, so far all of the nurses, Doctors and NP's have been great to us. I have faith that our first born is in good hands. Thank You Miss Spring, Miss Mary, Bobby, Valerie, Dr. Monnet, and Dr. Bailey. Our next visit is with Dr Doan, and were only 8 weeks away from delivery. I couldn't have asked for a better group! I am sorry others have not had the same experience but am glad they found what they were looking for in the end. That's what it's all about healthy women make healthy moms, daughters, sisters, grandmothers etc.

Some of the doctors are great. Some are not. Some seem to really care, some act like you are a…read morebother. So it depends who you get. I really like my doctor but you get scheduled with all of them depending on who's available. The Sonó lady in room 3 is by far the best (blonde with glasses). She really tries to get a good picture of your baby. The others rush through your sonó. Getting to see your baby is the best part and it would have been nice to get a somewhat good photo. I don't like how they take blood In The room up on the high angled patient seat. One nurse refused to let me sit in a normal chair even after I told her I have fainted when I have given blood before. She was so rude. The nurses also don't answer the phone. Like ever. You have to wait for a call back which is sometimes frustrating. Also the receptionist at exit, desk furthest from door is not easy to work with. I tell her I need later afternoon apts and she gives me a hard time about it every single time. The others are more than willing to accommodate. Sometimes the wait to see a doctor is terrible. I waited 45 mins multiple times and the nurses never even came back to check on me to let me know it was going to be a while. I thought I was forgotten. I do like it here overall and will continue to come here even though it's a bit of a drive. Just some feedback for improvement!

I have been a patient here for over 11 years and I can honestly say that I have been completely…read morehappy with the care that I have received here, both from the medical and office staff. I mostly go to the N. Syracuse office, but have had occasion to visit both the Fayetteville and James St. locations as well. In all three cases, the waiting areas are comfortable and the office staff I have encountered has been friendly (if a rushed) at times. And any calls I have made to the nurses' line have been connected quickly and those nurses are wonderful to talk to. I have seen three practitioners over the years, Dr. Kavety being my main provider. She is young, no nonsense, and you can tell she keeps up to date in her field. I've also seen two of the nurse-midwives, Jane Fields and Elaine Mielcarski. In all three cases, they are compassionate, careful, considerate, and non-judgmental. They have always given me options for my care, and are happy to discuss any questions I might have. Dr. Kavety has also been happy to help with me non-gyno issues - such as smoking cessation and cholesterol checks. She really is awesome. Going to the gyno is never something that one looks forward to - but it's as good as it gets here. They ARE a busy practice, and with good reason. I can't speak to their obstetric care, but as a healthy young woman, this practice has been great fit.

I've been a patient at AWM for years, but the constant turnover of doctors and staff has made…read morecontinuity of care nearly impossible. During my last pregnancy, I repeatedly expressed concerns about my symptoms -- including leg pain -- and felt they were not taken seriously. My blood pressure was not properly monitored, and just three weeks before my due date I was diagnosed with high blood pressure and preeclampsia, which was extremely concerning. Now in my second pregnancy, less than 10 weeks in, I've already experienced enough frustration with the lack of consistency and attentiveness. At this point, I decided to leave the practice, and I'm relieved that I did.

I have to say when I went into labor my ob was not available so I got the midwives. They were all…read moreexcellent and made me feel at ease. Thanx to them and the doctor on call I had a great experience and a healthy baby girl

I find the majority of their staff to be rude and cold. They are not helpful and are the first ones…read moreto get an attitude when you challenge what they say. Also they have little to no knowledge of NYS law when it comes to transferring records to a new doctors office. I am so thankful to be out of this office and going to an office that does not hang up on its patients, and then ignore them when they call back.