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    Catherine Daum, MD

    3.0 (2 reviews)
    Open 8:00 am - 5:00 pm

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    Coastal Internal Medicine

    Coastal Internal Medicine

    3.5(11 reviews)
    2.0 mi
    Established in 1996
    Free estimates

    Unsafe Medical Advice and Lack of Compassion for Senior Care…read more I am writing this to caution other caregivers managing complex medical needs for senior parents. My mother was a patient at this practice, and the experience was deeply concerning. The Medical Advice: When I sought guidance with Jennifer Miller on how to safely wean my mother off a psychiatric medication (Cymbalta) that was causing extreme issues, the provider's advice was to stop it abruptly ("cold-turkey"). I was told to simply "let her go through withdrawals" and take her to the ER for an IV if she began vomiting or became dehydrated. As an advocate for my senior mother, I knew this was unsafe and unacceptable advice. My request to use a slow, compounded tapering method was completely ignored. The Outcome: I had to seek outside specialist care to find a safe path forward. After finding a new care team that supported the slow, compounded taper I had researched, my mother is doing significantly better. The extreme "crash and burn" cycles she was experiencing have stopped, and she is much more alert and present than she has been in months. The Office Environment: The lack of professionalism from Jennifer Miller's nurse was also a major issue. While trying to resolve a critical prescription delay for a medication my mother needs to eat (due to an esophageal condition), I was met with sarcasm and told, "We have other patients." My private concerns were repeated within earshot of others in the office, which was completely unprofessional and dismissive. Final Thought: If you have a loved one with sensitive or complex needs, please be your own advocate. We have moved to a new primary care physician and a psychiatrist who actually listen. My mother is finally in safe hands, no thanks to this practice.

    Mr. LAVOIE,PA, was a good provider and tried to help his patients but his support staff,Caitlin was…read morevery irresponsible. She let the needle pop out of my arm while receiving my Prolia injection and stuck it back in my arm. When she left the exam room I noticed some of my medication had been spilled on the table. (round wet spot). Called and left a voice mail for me and when I called back she stated it wasn't her that called;I still have it on my phone. No one will ever answer the phone when you call unless you play with the response numbers to actually get a person. Tried to get my medical records and was told it would take 3 or 4 days because it goes through a third party. Poor management; irresponsible support staff.

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    Coastal Family Practice - Back side entrance for urgent care

    Coastal Family Practice

    5.0(3 reviews)
    1.7 mi

    Dr. Bibb is very thorough, and is so knowledgeable. He also knows how to keep the patients calm,…read morehas a good personality. The nice lady at the desk is very knowledgeable and always pleasant and has a smile on her face. I really like this office. They make you feel at home. If you're not feeling good and you feel you need a change of doctors, this is the right place.

    Coastal Carolina Care is conveniently located at 15441 US…read moreHwy 17 Ste 501 Hampstead, NC 28443 Phone: (910) 685-7307 Fax:  (910) 685-7284 First off from the moment you enter you will have the pleasure to meet the incredible Robbie and Amber who keep the front desk running smoothly ... I am not sure what all of their duties entail but I can say that they are always incredibly busy, with outstanding customer service at all times. I had a hard time typing the words "Customer Service" because they make me feel like family. Also... check in is a breath of fresh air compared to most other clinics. Amber and Robbie embrace you and get ya signed in and warmly seated with a sweet smile. There is never a wait so very shortly you get called back weighed, vitals taken , etc, all done quickly and with utmost respect. Again NO WAIT....then,IN A FLASH There is a knock at the door and in walks your provider!!!! Every Single Time!!! Bonus is that urgent care is right there, they have their own lab too!!! They take most insurances including Medicare and Medicaid. I cannot emphasize enough how great the front desk staff is. Also no one gets referrals done as fast as these guys do. They're fast professional and on the ball. They make you feel like they understand. I have been there in extreme pain and simply their eye contact and tone of voice has calmed me down. I am so grateful they are here. Again there is never a wait... Please acknowledge Robbie and Amber of the front desk with a HUGE RAISE and a PROMOTION along with that please give them an all expense paid vacation with their families to the destination of their choice. Heaven knows they deserve as they keep that place running superbly.

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    Wilmington Internal Medicine

    Wilmington Internal Medicine

    3.1(13 reviews)
    1.7 mi

    Physicians and nurses: 5 stars Everything else: 1 star…read more Front office folks clearly hate their jobs and take out their misery on every person who walks through the door. I observed this as I waited over 2hrs to be seen despite having scheduled my appointment 2 months previously. So, if you're looking for an outstanding physician and willing to endure a good amount of bullshit to see one, then this is the place for you. P.S. I've been a patient here for over 5 years. None of this is new.

    1 star for the horrible office staff. Michelle and Jackie are a complete mess and lack customer…read moreservice,if she doesn't like your questions she will hang up on you. She hung up on me and a licensed insurance agent. Michelle and Jackie are both discriminating against others who purchased their insurance via the Marketplace!! They don't realize that some employers purchase their plans via the Marketplace. Dr. Foxall site indicates it takes Blue Cross plans namely Blue Advantage the plan I have. I called to make my yearly appointment for a physical. Spoke with both Michelle and Jackie. They both first asked me to tell them the name on top of the card, they did not need the subscriber number or group number just the name. They both asked me where I purchased my insurance. This is when they told me I could not see my doctor because I bought insurance from the Marketplace and they do NOT accept it. I said to them, why does it matter where I purchased my insurance your website clearly states you accept Blue Advantage. Bad office. They are terrible. I hope the doctor is unaware and isn't encouraging it. I hope the licensing agency looks into these two employees because they are discriminating against us.

    Catherine Daum, MD - internalmed - Updated May 2026

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