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    Cathay Bank

    3.3 (12 reviews)
    Open 9:00 am - 6:00 pm
    Updated 3 months ago

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    Personal banking

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    1 year ago

    Read the history of how it began. It's been a great place for many people to transact their business banking.

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    5 years ago

    This is a horrible bank they have terrible customer service. They are Rude, impatient and not helpful at all

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    5 years ago

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    9 years ago

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    10 years ago

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    10 years ago

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    9 years ago

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    10 years ago

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    9 years ago

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    9 years ago

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    10 years ago

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    9 years ago

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    Create Credit Union

    Create Credit Union

    (66 reviews)

    Whenever I go into the Decatur and 215 Branch the Assistant Branch Manager, Kevin C. is always…read morepatient, knowledgeable, respectful and friendly. He will follow up with me to make sure I received the service I requested. Thank you Kevin C. for being a gentleman. This Branch has been good to me over the years. Thanks Everyone.

    I hardly ever leave bad reviews but here we go. This place has gone downhill since the rebrand to…read more"Create Credit Union" instead of Clark County Credit Union. I checked my account to see that they hit me with ELEVEN insufficient funds charges totaling up to just over $300. Like any average barely middle class person I panicked. I didn't receive any emails, and my card was not declining even though I had it set to do that. I went in person right after work (admittedly a bit flustered). I explained the situation to Christine and also explained that I literally have an app I can pull money out of my check early if needed for situations like this, and had I gotten an email or notification of ANY KIND that my account was in the negative I would have fixed it. Christine didn't apologize at all she just told me that it "wasn't a bank error" and so "there was nothing she could do." My husband and I already felt uneasy about the rebrand of the bank, and that all the benefits of banking here left with the rebrand. We will be pulling the rest of our funds from Create Credit Union after I get paid IN TWO DAYS and we will be looking into another credit union. These guys no longer care about their customers and it's honestly really sad. I have never felt more scammed by a bank. UPDATE TO THE RESPONSE: NO! You have NOT been in communications with me since last year that is a blatant complete and utter lie. I have received NO emails regarding that. Again, any other bank I have ever had would have DECLINED the charges so I could fix it. Not taking accountability has just confirmed our decision to leave. Have the day you deserve.

    Cathay Bank - banks - Updated May 2026

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