after nine years in my house, even though I did not have any regular pest-control treatments, I never had any major issues until bugs suddenly appeared in one part of my house.
I called multiple pest-control companies and got voice-mail or answering services. Then I found Cates Pest Control, called them and spoke with the owner who was very nice, reassuring and professional. He stopped by the next day with his crew, quickly evaluated the situation and made a recommendation or two. I sensed that I could trust them and it seemed to be a family business, which I'm always happy to support. The price was very reasonable and so they got to work right away.
The owner came back after a few weeks to check on everything and no issues! since I had such a great experience all around, I wanted them to return for preventative treatments every few months.
I have so much more peace of mind because I know there's a trustworthy, responsive and professional pest-control company I can call to take care of any future surprises.
(By the way: Some of the other companies I called initially never called me back and a couple of others called me a week later.) read more