My husband and I are in our late 70s and we were having trouble with our battery and he took it…read moreover to AutoZone to get a new one when he asked about the battery. They didn't want to put it in because it was too cold outside for them and they asked he to come Back but we needed the car and they gave my husband a very hard time about going outside in Vermont no less to put the battery in then they charged us for the most expensive battery. I have a 2014 Toyota Camry and I put in a.2025 dodge ram in it! Not happy for the rudeness. Maybe you should hire someone that is used to Vt weather

Casey on the phone helped me and the rest of the team set me up. I'm not someone that can work on…read moreher car. But I did and the autozone folks were very supportive. Thanks again

I was in and out of here like clockwork. It took about 45 minutes to fix my rear suspension. I…read morefeel like I was treated well and charged fairly. When I was referred here I was not thrilled about having to go to five corners but it is worth the slight hassle of going to Essex.

Bailey's Spring & Chassis fixed my 2013 Tacoma truck's rear suspension the way Toyota should had…read moredone it from the factory. They were recommended, not only on Yelp, but also by several Toyota truck internet forums for spring repair. My "saggy & squeaky" rear end got a make over by professional mechanics who know their way around the underside of many vehicles. My truck rides so much better & super quiet. Highly recommend this shop for more than Springs! They do inspections, alignments, lifts, plow & trailer repair. These guys are serious about making their customers happy. Thanks Bailey's.

On a late evening, my "Check Engine" light went on. I had just started out on a long drive. When…read moreI stepped in here, the guy on duty offered to take a look, even on a cold night. He used the car code reader, and then showed me how I could both temporarily and permanently fix the issue. He really went out of his way, taking his time to ensure I understood everything. It's like he genuinely wanted to help me. Definitely a good representative of Vermont. It was a nice change of pace from the Masshole approach to customer service.

No doubt your desperate to fill job positions, ESP at this location. Your employees seem to be too…read morebusy out back having fun to serve your customers. Thankyou though ive found oreilly to be a much better option!

Just visited this Advance Auto location and was very happy with the service by both gentlemen that…read morehelped me. Didn't catch the first guy's name, but the second was Skylar, and he was great. He was flexible with me on a policy and made me a very happy customer. Will be back

From the owner: Your local Advance Auto Parts store and its knowledgeable Team Members are right around the corner…read moreand ready to help with the parts you need to get back on the road. Advance offers a full assortment of leading name-brand automotive aftermarket parts and products, answers to your DIY questions, free curbside services, and fast, same-day delivery options. We carry leading brands, including ARGOS motor oil and fluids, Carquest parts, Meguiar's wash and wax products and DieHard® batteries. Our curbside services at most locations include free battery testing, free battery installation with purchase, free front and rear wiper installation with purchase, free engine code scanning, and free starter and alternator testing. To get what you need fast, Advance offers same-day services, including in-store and curbside pickup in stock items for orders placed online or with the Advance Auto mobile app. Stop in and Advance how you get back on the road. Advance Auto Parts, Inc. is a leading automotive aftermarket parts provider that serves both professional installers and do-it-yourself customers.

I had a dead battery but they didn't have the right size that day. They got me the right fit very…read morequickly from their other branch. Customer service is decent.

Terrible customer service, I stood at the counter and watched 6 people employees just chatting with…read moreeach other and no one me as a customer. I SAT there and looked at them then just walked out . Seriously? It's so much more important to be talking to your fellow employees than acknowledge the customer customer? And I was the only customer left in the store, one guy had just paid and left I was the only person left there

The salesperson does not give all the information and facts when promoting sale of car starters or…read moreother merchandise. According to Kyle, the business automatically sets the car starter for 15 mins. This is done without asking the consumer. I mentioned before purchase that I wanted 20 mins. After expressing my concern regarding the run time, Kyle was very rude and said 15 mins 20 mins whats the difference? The difference is 5 mins and that his name is not on my paycheck. When asked to reset the time, Kyle was not willing to make the change. I was made to feel as if it was my fault for not asking more questions. Spoke with Yipes owner and he was willing to accommodate a change request; however, expressed no empathy for the less than positive interaction I experienced with salesperson Kyle. I did not feel comfortable returning to Yipes in Williston for any further service. Do not recommend Yipes in Williston VT. The salesperson at Yipes in Plattsburg NY was more helpful and friendly. Also the Yipes in NY is less expensive. Note: My request to extend the run time was a very easy request and took less than a half hour to make the change.

Spoke with Kyle about a backup camera installation. Extremely rude when replying to my questions,…read morelaughed and stated "are you kidding?!" when discussing pricing I'd seen for cameras online (e-trailer.com, very reputable site) then proceeded to tell me to "knock myself out" trying those. Would not recommend doing business with them, unless you enjoy being belittled. I may be naive about this subject matter, I understand that, but the flippant attitude and rude remarks were not going to convince me, or anyone else for that matter, to spend the "$800 minimum" he demanded for a camera installation at his place of business.

Ordered a product, $750+ Yakima roof rack. Used for one trip and complete failure. All assembly and…read moreinstallation correct, Yakima/RW refused to cover even a replacement or issue refund. RW is using Yakima to find any loophole they can to exclude warranty coverage. Do not give them your business. Rack warehouse will abandon customers at the first sign of cost to them. Even their return process shows there lack of care by charging a 6% restock fee. Avoid Rack Warehouse and go to Amazon, they take returns and do not fight for faulty construction. Products are made outside the US and are the very same quality. Should have used amazon to start with. If your product fails, do not provide them with any info except a basic photo, they will use anything they can to avoid a costing them $$.

"Free shipping" is not free when you return the item. Return policy is deceptive. You will be…read morepenalized on your return.

Very patient and helpful people working there. Pointed me in the right direction for things I…read moreneeded for my car. Didn't try to sell me what i didn't need. Even told me to put back some products that weren't necessary. Will definitely keep coming back.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!