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    Castle Senior Benefits

    4.0 (3 reviews)
    Open 9:00 am - 5:00 AM (Next day)

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    3 years ago

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    Aldroit Health Group - In their own documents, they do say this is not real  health insurance

    Aldroit Health Group

    1.0(16 reviews)
    10.2 km

    I am a small business owner, this company sold us insurance stating that they would cover 70% of a…read morehospital visit, I went in 2 times to the emergency room, 1 time for Covid and 1 time for a kidney stone, in the kidney stone visit in 2022 I was charged over $10,000.00 for the Hospital visit and for the Covid visit I was charged by the Hospital over $2,400.00. This Insurance company never paid the Hospital for the Covid visit. On the kidney stone, they paid $100.00. That is Hardley 70%. When I tried to Cancel this insurance, they gave me the run around, I had to make 5 phone calls and long periods of wait time (1.5 hrs) and still Not cancelled, I had to call my Bank to stop these theives! Beware of this Company, Don't get hurt by their SCAM!!!! ,WARNING! WARNING! WARNING! LIERS LIERS LIERS

    Zero stars. DO NOT USE THIS COMPANY!!!! I signed up on 12/2/25 and cancelled (within the 30 day…read moretrial period) by telephone on 12/30/25 and I spoke to someone who said her name was Kaylee. As of today, the credit was not put through. It is still on my credit card for $681. I called Aldroit today to inquire why it has not been credited and spoke with a first rep who I did not ask her name but she denied that Kaylee was working on 12/30/25, then she forwarded me to Sara - no help- then Sara forwarded me to Nancy and the story was the same. All 3 are stating that they have no record of my cancellation call on 12/30/25 and because today I am past the 30 day cancellation period that I am not eligible for a refund. They are actually denying that I called to cancel on 12/30/25 insinuating that I am lying instead of checking their staff as to who was working during that time period and why my policy was not cancelled. Is this FRAUD??. Yes I called my credit card to dispute this but I am hoping nobody else gets scammed by this company who lowball quotes to the most vulnerable people shopping for health insurance. I have a time stamp on my iPhone of 12/30/25 at 3:29pm lasting 3 minutes during which the rep called herself Kaylee who confirmed I was within the 30 day cancellation period and the refund would take up to a week to hit my credit card bill. Aldroit Health Group is claiming that I never made this phone call. P.S. no medical claims were drawn against this policy at any time so they are not out a single dime. Today Nancy kept saying "we have no record of you calling on 12/30/25" Obviously not, Nancy, you're supposed to tell me why it wasn't done!!!! Let the Buyer Beware. STAY AWAY from this company no matter how good the price seems to be.

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    Castle Senior Benefits - healthinsurance - Updated May 2026

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