Great service from all that work there. The staff are friendly and helpful. I will recommend this…read morepost office to my friends!

Smallish post office in the Highcross Shopping Center…read more About three or four counters, friendly enough when I used it. There's also a newstand with snacks and so on. Street level, on the right hand side as you walk away from John Lewis.

Nice little (emphasis on Little) post office in the small village of Newhall. Typically two staff…read morebehind the counter, and given the low density of customer traffic, so the lines are typically virtually non-existent. Other than the mandatory postal services there is little to offer (wrapping paper, a handful of greeting cards). The staff have always been friendly and helpful The reason I go frequently is to pick up my Amazon shipments. Since Amazon use different service providers to deliver I cant rely on them to find my home in the complex structure where I live - AND I don't want to have to wait all day for them to come. I LOVE the option of sending it to the Newhall post office and pick it up at my convenience. I do wish that they had their own parking lot!! Review #49 2018

I had a COVID antibody test to send off, got to the counter went to pop it under the window to be…read moretold rather curtly 'I don't want that!, hold it up to the window so I can scan it', I said 'this is an antibody test' to try and reassure her that I wasn't bringing in the virus, she then said 'You need to put it in the red box outside', I said 'red box?' because she said 'red box' I thought this was something different to the post box but it wasn't, she meant the post box! The interaction made me feel as though I had got something catching. THE CUSTOMER SERVICE SUCKS!!!! If she had said ' sorry, we don't handle them, we scan it and then you just need to pop it into the post box,' it would have been a totally different experience! With what is currently going on I think a subtler approach would be more appropriate.

This is the other post office in shepshed but I don't use it as much as I used to as I find the…read moreservice there a bit sharp. They offer all the normal postal services and you can buy vouchers, travel insurance, currency and other insurance also. The also sell cards books, sweets and packaging supplies. They have a unique feature for disabled customers which is a buzzer outside which when pressed a member of staff will come out and assist the customer into the shop. This is very beneficial as I believe that this post office serves a more elderly customer base. You can park outside but it is limited as its within a residential area on a main road.

Excellent and friendly service at this place. Live just a few streets down. Always welcoming and I…read moremust say the Postie and Toastie inside (specialise in breakfast baps) is definently a must and very good value for money on all the foods they serve. Im addicted to this place cant go in and post a letter and not walk by the food section without ordering a cob. Matt

Writing this review as of May 2016. Used to be a great post…read moreoffice but not any more. It's very close to me but I try to avoid it nowadays. There are never enough cashiers available, waiting time is ridiculous and one of the staff (blonde lady with glasses) is one of the most rude and arrogant people I have ever met. Avoid if possible!

For years, I would avoid the main post office, especially at peak times, and go to a small local…read moreone. That's before they bought in self service machines and it's probably not overstating that it has changed my life somewhat. It may not be any quicker at the self-service machine, seeing as I'm not a trained PO professional but I pretty quickly learnt the order the questions are going to come up on the big touch-screen in front of me to select what sort of postal service I need. You will be very unlucky if you have to wait in line here as there are plenty of machines that mostly work. If there is anywhere you may have to wait in line is if you need a 'proof of postage' receipt or are sending by any traceable service (recorded deliver, special delivery etc.) but otherwise your stamps are printed along with your receipt in seconds and you pop your post in the box and go. Even better, the post office is now open until 6.30 each week night. It is almost empty for the last hour as no-one knows about late opening. Until now that is.

As Post Offices go... This one is pretty good actually. Ideally situated just off Victoria Square,…read moreI believe it's the largest Post Office in the City Centre. It offers all the services you would need, including a travel money service, a selection of collectable coins/small gifts, insurance/banking and a cash machine. There are a number of counters (and normally plenty of staff), so you WILL have a wait (inevitable these days), but now there is a ticket system in place so you at least have some idea of how long that's going to be. Plus, no more queuing! This branch has installed plenty of seats so you can sit and wait to be called. I popped in to post a parcel to America this week. Obviously, being the festive season... It was packed. I took a ticket and was informed there were 15 people in front of me. When you get your ticket from the automatic machine, you select the service you require (meaning that people waiting for passport/financial services aren't in the same queue as people who just want to post something). Posting things abroad is expensive these days, but the friendly and helpful member of staff I encountered made the pain a little more bearable. Once I was called, I scooted up to the desk to be greeted with a big friendly smile and was asked what I required. I explained I wanted to post a parcel and the guy gave me a sympathetic look and asked me to place my item on the scale. Yes... It was pricey. After going through the American import protocol (filling in the little sticker that pretty much renders any surprise gone for the recipient as you detail EXACTLY what is in the parcel), we had a chat about who I was sending it to and what I was sending. Not in a creepy way, just an interested one. Whilst the exchange was going on, we got to the subject of upcoming travel plans. With two trips abroad planned (so far) for 2014/2015, we got on to the subject of their various financial services for people going on holidays. Now, I am pretty clued up on currency etc - but he had some pretty good information about services I didn't know the Post Office offered (and assured me he wasn't on commission). I left lighter in the wallet, but not too bothered about it. I did everything I needed fairly swiftly and without and hassle. The service I received was pretty fantastic and I left armed with information about things I very well may use in the future. I would definitely use this Post Office again rather than my usual JQ branch if I was headed into town.

Good, large Post Office also offering Money Exchange. They sell all manners of stationery, not just…read moreenvelopes and what you would expect, and are more of a general newsagents. The only problem is that there can be quite long queues. However, the staff are always friendly, and it's in a handy location.

I always wonder how places remain open when customer service/satisfaction is non existent. With…read morepost offices closing I would expect the few remaining to offer a 1st class service. NOT HERE. Too much rubbish on sale at ridiculous prices yet the traditional post office services are lost. Photocopier always broken and very rarely more than 3 tills open even when the Que is near the door. Time to avoid this place.

Naila in the local post office really helped today with delivering a book I needed to send to the…read moreother part of the country. Great service, and provided plenty of different options to get it there quickly, and as cheap as possible.