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    Cast Films

    5.0 (1 review)

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    13 years ago

    This place was the best professional service that I have ever had the pleasure of using. Good service. Very professional.

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    GetClean - Spotless!!!

    GetClean

    (145 reviews)

    Lakeview

    Get clean is a very affordable app compared to other cleaning services in Chicago, and every…read morecleaner I have had has been excellent. They all stay the several hours, are friendly, thorough and efficient. They listen to my requests and truly take their time to get everything cleaned well

    ****Update in Response to the owner****LOL at the response from the owner. The first cleaner I had…read morehere chain smoked, made my house smell like cigarettes and did a bad job. I asked them to send someone else. I loved the second cleaner and had her for the longest time and she randomly stopped coming. They never even told me if they fired her or she left. I asked them to please not send anyone else besides her because she was the only one who did a good job. After a few times of her not showing up (they pretended she was just sick and kept sending other people) they had to fess up that she no longer worked there. Every person besides this one girl did horrible work. The company has so much turnover that I believe they also have bad working conditions. I think the owners pocket most of the money and pay their employees poorly which is why they cannot retain staff. I clearly wrote in the messages (screenshot attached below) that I cancelled service. They will do anything not to wrong their rights or help their customers. The cleaner literally admitted to me her vacuum was broken and the owner then claimed that was a lie and it worked fine. I then vacuumed myself with my own vacuum because I didn't want to leave my house so filthy after paying to have a poor job done. What pictures can I send if I already did YOUR job? You guys are a disgrace for a company LOL so go ahead and pretend that you cancelled me when you can see the text below showing I cancelled. Now I had to hire a new company which is very annoying but much better than dealing with the 2 rude owners of this place. Believe me-you can see all my reviews since I started using Yelp. It is very rare that I write a bad review and it is only with good reason. I would rather keep a cleaning company I have a multi year relationship with vs find someone new but they DO NOT care about keeping happy clients or employees. I feel bad for all the women cleaners who work here because they are underpaid and overworked. The ownership is AWFUL. Do yourself a favor and just find someone else. I have now hired Purific Cleaning Solutions and they are already 1000% times better at communicating than Get Clean. As soon as I use them I will write a review so you can see some other options. Get Clean is so rude and money hungry. Original Review: I am SO over this company. After 3 years I am finally cutting the cord. Anna and John are so unprofessional and do not care about customer service. All the workers are very sweet but they don't stay with the company due to the horrible management practices. I have been thinking about getting a new company for a while but it's been easier to just have them come biweekly. I had Ohla who was the BEST ever. She stopped working there and they didn't tell me until after sending someone to my house that I didn't know or approve. Today they sent someone new again and they didn't have a working vacuum. Mine was not charged so they couldn't even finish the job. I reached out to Anna and she said that they take care of their vacuums so it's not possible that the rug wasn't clean. I had to vacuum the house myself and asked them for a discount on my next service. She asked for photos and I said I already cleaned it myself when the cleaner left. I pay EXTRA to have them come with all the equipment and supplies. They just do what they want and do NOT care about customer service. Instead of calling me and trying to resolve Anna basically just said "okay cancel". After 3 years this is how you treat your customers? Okay I will make sure everyone in Chicago knows you guys have horrible business practices and treat your employees and customers like garbage. This is not the first time I have had issues with them but I have let a lot go. You guys should be ashamed of yourself. Don't even care enough to pick up the phone and talk to your customers just cancel and be rude via text. DO not use this company. It's not worth the headache even though they do have a few employees who do a good job. (Must have left due to the owners) When I have more time I will be adding more screenshots of rude texts I have received from them.

    DII Architecture - Chef's Kitchen w/ custom island & storage bench

    DII Architecture

    (10 reviews)

    As a dedicated Yelp fan, we scoured the reviews to find an architect to renovate our 1950's ranch…read morehome. Our main goals were an open floor plan and a larger kitchen. We got so much more! A gorgeous, spacious, cook's kitchen, open floor plan, open curved staircase to basement, mud room and outdoor BBQ station. Jereme is a creative architect with a keen eye for details...not to mention a great, easy-going guy! We had a couple of initial meetings to discuss our wants and needs and then Jereme dove into the design and ultimately presented a few design concepts. We quickly zeroed in on the one that seemed best and collectively tweaked the design and components to best suit our needs. Jereme hired the construction crew and personally directed and supervised their work. He was on the site every day and in frequent contact with us. The end result is FABULOUS and more than we hoped for!! Jereme was great to work with. Very responsive to all of our questions, concerns and ideas...and he never showed any ego. He was also extremely budget conscious and economical. The project took longer than quoted, but the end result is a 10!! Highly recommended!!!

    We fell into a family owned 75 year old house after my husband's great uncle passed away and…read morecouldn't pass up the good deal. COULD do without the pink kitchen and yellow and black bathroom tiles. Aesthetics aside, there were some serious layout issues with the house that made it seem smaller than it actually was. Before just hiring a general contractor, we talked to Jereme to see if he had some design ideas that would be more interesting than just "knock down some walls and put new drywall up." Jereme worked really hard to keep within budget while still adding some fun touches that everyone comments on, like a reclaimed wood soffit that defines the kitchen area. He also used every square inch of the home to make sure we didn't have any wasted spaces. We used barn doors to make old bathrooms feel bigger and built ins to make the most of slanted attic walls. Overall, everything was on time and any extras were clearly laid out. Communication over email was great and he was very organized as we went along with the to do list and keeping all of the contractors on task. I would highly recommend Design Insight and will definitely use them again if we buy another house.

    Weiss & Thompson - untitled

    Weiss & Thompson

    (7 reviews)

    Amy and her staff are the best! I also adored her (late) Father, Mr Weiss. The whole group is…read morepersonal, yet professional- .. knowledgeable, helpful, .. and also kind. :-)

    To say "unprofessional," would be an understatement. I'll leave the parties involved as "G" and "A"…read moreas I want to be somewhat nice even though it's not deserved. Where to begin (I'll just use a numbered list): 1) Met with G to go over 2021 Taxes (Federal and State) and received a quote of $300, the same as my in-laws. When the invoice came, it jumped to $600! At the very least, 6+ emails were sent asking to explain the difference and why it was doubled what my in-laws paid and these e-mails were completely ignored; 2) G filed our IL State Taxes wrong due to having two properties in the same year (one was sold, one was purchased) and he was sent the property tax information three times: one as part of the entire 2021 packet for the filing of Federal and State and in two separate e-mails containing both. To date, our State Return has yet to be received. I brought this up to G and was told the state goes on a first-come, first-served basis, which I get, but I still asked if he could make a pro-active phone call and instead of receiving a "No, I will not," I was sent two forms that stated "first-come, first-served," however, G shot himself in the foot when he said the State of IL "always requires the forms he sent in when there are two properties in a tax year." So he knew this to begin with, however, either did not know how to file them correctly or was lazy in submitting the State Return; 3) I have no issue admitting I have an audit thanks to a TurboTax issue stemming from almost a decade ago. G said he would work on it at $200/hr, but when it came time to work on it, it jumped to $250/hr. Again, numerous e-mails sent asking why that went completely ignored. He stated that the IRS was "not taking calls from people" to remedy the issue, however, I was able to get through two days in a row, calling right when they open. When I let both A and G know about this, first I was told "good for you" which was in a completely condescending manner and then told "I have family time that I am not giving up to work early." Really? Not only could I get through, but G obviously knew that to get hold of someone at the IRS, it's best to start dialing at 6:59a to get through the prompts (I even coached him on this) to reach a live person - pretty simple in my opinion. I get having a work/life balance, but we are paying clients that were now going to pay an extra $50/hr for, yet he can reply to e-mails at 8p at night, so work/life balance only applies when it's convenient?; 4) After receiving a letter from a Supervisor at the IRS about what was due in the Audit, I asked G is he could *FAX* a reply asking to have Penalties and Interest waived. He said no, because "agents change all of the time" and he was going on vacation the next day. Since this was around 2:40 in the afternoon, G had obviously checked out for the day and was in Vacation Mode. I escalated this to A and received no response for over a week, so I sent a follow-up e-mail asking for a status to be told, by A, that my e-mail was part of a thread where the Subject Line had "Fwd" so she thought nothing of it. Yes, "nothing of it." I received an apology, but no commitment to work on anything; 5) I decided to take matters in my own hand: I faxed the Supervisor stating that I agree with the overall amount, it was due to an error from a reputable tax software program and would agree to pay if Penalties and Interest were waived. This took less than 5 minutes and less than two weeks later, the *SAME* Supervisor had gotten back to us agreeing to waive what was asked. G could have taken these 5 minutes and charged $250, but instead was lazy, in my opinion, so his firm and he received nothing because I did it myself; 6) Now things have gone radio silent. I have stated that since we paid this obscene $600 for Federal and State Returns to be completed, correctly I might add, that I would like a refund of $300, which is half of what was paid and what we considered to be a fair request since only half of the work was performed and the other half is still incorrect. I said that if this simple request would not be honored I would write this review, go to the Better Business Bureau and escalate accordingly and still, over a week later, ignored. All in all, not sure why this firm has even Four Stars, so allow me to be the first to give One Star with what I consider more than valid reasons to do go. Thanks, A&G, for being of no service to potential long-term clients!

    Cast Films - professional - Updated May 2026

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